Hallway

Reviews of Edgerton Hotel

3 out of 5
Edgerton Hotel
86 New North Road, Huddersfield, England

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 135 reviews" "
Rating 8 - Good. 48 out of 135 reviews" "
Rating 6 - Okay. 19 out of 135 reviews" "
Rating 4 - Poor. 15 out of 135 reviews" "
Rating 2 - Terrible. 9 out of 135 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Eadaoin

Stayed 2 nights in Jun 2022

10/10 Excellent

Davinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Claire

Stayed 2 nights in Mar 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Comfort

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms
Stayed 2 nights in Feb 2022

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UK trip
Stayed 2 nights in Dec 2021

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

John

Business traveller
Stayed 1 night in Nov 2021

10/10 Excellent

Graeme

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Was visting family nearby so stayed 2 nights. Cant comment on breakfast as we ate out. However the room we had was massive, large enough to cater for 4 ( we had a double and 2 singles) without being cramped. The ensuite was also more than enough. The rooms were clean, tidy and had the usual kettle, tea, coffee and a full sized fridge. Ironing board and hairdrier. Staff friendly and very helpful.. cctv all over main areas and car park ( behind the hotel so felt safe leaving car. Overall id definately stay here again and great value for money.
Stayed 2 nights in Nov 2021

10/10 Excellent

Karlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but noisy
The room and shower were very good, The wifi was good, The bed was comfy. Unfortunately I had a room on the lower ground floor next to the rear entrance to the car park. Although the room was good it was very noisy. Not the hotels fault but the guests were having loud arguments, some were banging in and out the door all night. Stay at the hotel but avoid room 22
Stayed 4 nights in Jan 2021

2/10 Terrible

Yassar

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

SAJJAD

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2020

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Manager on 20 Jun 2020
Hi Michael, thank you for taking the time to leave us a review. We hope to see you again soon. Best wishes, Edgerton Hotel

10/10 Excellent

James

Stayed 1 night in Nov 2019

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel, new guy on reception was starting his first ever shift, very helpful and pleasant lad
Stayed 1 night in Jan 2020
Response from Manager on 20 Jun 2020
Hi Shane, glad to hear of you positive experience. Hope to see you again soon! Best wishes, Edgerton Hotel

10/10 Excellent

Cliford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay there was amazing however the mattress was not too comfortable.
Stayed 1 night in Oct 2019

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Lovely place, needs better management.
The room was beautiful, the house also very nice. Sadly pour room was next to the kitchens so we were woken early and often by crashing and banging of cooking utensils. When we went up for breakfast, there were no cooked options as they'd run out. We asked and were told it would be an hour until they were replenished. Happily there were no arguments about a refund for breakfast. Sadly we had to work around a man on the phone to the manager about a shower leak he was being blamed for. Sounded very bad customer service for him.
Stayed 1 night in Oct 2019
Response from Ali on 25 Oct 2019
Dear guest. Thank you for your review. I am sorry you felt that some of the things you experienced was not up to standard. However, because on the morning of your stay we had a number of unexpected guests requesting breakfast we did run out of bacon and tomatoes. The all other hot food items could be found in the buffet. Our breakfast staff did say that it would take 5-10 minutes to replenish finished items but you decided not to wait. We then offered you a breakfast free of charge but you were ready to go. I am genuinely sorry about the breakfast but we never said it would take an hour! Regarding the 'man on the phone', he had had a shower with the shower door open in his bedroom, which caused a significant leak in the hallway on the ground floor. There was substantial damage but it unfortunate you had to comment on the managers 'customer service' without knowing the full story.

6/10 Okay

Verified traveller

Business traveller
I had a loft room in this listed building, on the second night with rain I had a leak in the room and was up from 05:00 from the drip onto the carpet.
Stayed 2 nights in Oct 2019
Response from Sara on 25 Oct 2019
Dear guest. I am sorry about the leak in your room. We had stormy weather in Huddersfield on the night of your stay and one of the roof slates had been blown out of position. The roof since then has been repaired and the problem with the leak resolved. Regards

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

David

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Bumped hotel
We were booked in to this hotel but on the morning of the stay the rooms were mysteriously not available so we were booked into another hotel the Cambridge. It seems likely these 2 hotels may have same owner. Looking previous reviews this is not unusual. Cambridge was not up to much. I would have booked the Cambridge if I had wanted to stay there and it would probably have been cheaper. Sharp practice I believe. And the Cambridge no longer has a bar.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Great hotel, off street parking & very friendly helpful staff.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
property ok - massive problem between expedia and them - my booking was apparently a double booking
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Milka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and fabulous bathroom
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Staff were great, rooms spotlessly clean. Overall a great stay.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place. Would stay again
Stayed 1 night in Jun 2019

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Hotel was ideally located 15 minute walk from the station. My room was a small single room at the top of a rather rather steep, narrow staircase. I was told the staircase is listed, but it was a bit of a struggle even with a small case. Most disappointing thing about my stay was the price, £100 for a small single room, which most other nights cost £45 at the most. I realise Take That were in town, and all the hotels probably increased there prices, but more than 100% is just greedy :-(
Stayed 1 night in Jun 2019

10/10 Excellent

Tim, Brandesburton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old house converted into some great rooms that are well equipped and decorated. Greeted with a friendly welcome and atmosphere. Well worth the price.
Stayed 1 night in Jun 2019
Response from Billy on 12 Jun 2019
Thank you. Your positive feedback is very much appreciated.

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit again
Lovely spacious rooms and very inviting accommodation. Clean and very comfortable. Staff made us feel very welcome. Would definitely go again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay, clean and tidy with no issues, thank you
Stayed 1 night in Jun 2019

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, with a clean and quiet atmosphere. Room was spacious and modern. The breakfast service was spot on.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT quality and Value.
If you didn't arrive by car, the location is not within comfortable walking distance of amenities. But the hotel standard, cleanliness and quality of the rooms is very hard to beat. One of the best hotels I've stayed at and Very good value. Would definitely stay again.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the room in converted basement - curved ceilings and bathroom finished to the very high standard.
Stayed 1 night in Feb 2019

4/10 Poor

John

Disliked: Property conditions & facilities, room comfort
John Bolton
room had an odour the breakfast was laid out but I found it COLD !!!!!! no bacon but cheap sausages that I refuse to eat. it was a cheap hotel and I suppose you get what you pay for however, it is not too hard to make a hot breakfast .
Stayed 1 night in Jan 2019

8/10 Good

r, cumbria, gb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly basic accommodation but reasonable value for money
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 4 nights in Nov 2018

2/10 Terrible

darrell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
I booked this hotel for my husband and his friends after reading the reviews. When he arrived he phoned, I asked how was the room he replied a dump it is filthy and the bedding is stained along with the lamp shade but he wouldn't complain in case they ended up with no room as his other 2 friends had singles which were ok. The breakfast was cold and you had to ask for bacon if you wanted it. This is an honest review and if he had been on his own would not have stayed. Don't believe everything you read in the reviews or you could end up in the same situation.
Stayed 1 night in Nov 2018
Response from Ali on 4 Dec 2018
Dear Guest, I'm sorry to read your review but I would like to explain that the 'filthy' room in question was a complete oversight on our side and we would like to sincerely apologise. However we would have appreciated you telling us how you felt and we could have changed the room for you. After reviewing the room there was a small stain on the one of the lamp shades, however the bedding was all clean and to call the hotel a 'dump' is an exaggeration. All the breakfast items are kept in food warmers and the bacon is available upon request as we prefer to provide the bacon freshly cooked. The vast majority of our reviews are positive and we strive to aim for complete customer satisfaction.

8/10 Good

Lorna

Trip to Huddersfield
Easy to find. Car park too
Stayed 1 night in Sep 2018

6/10 Okay

skylark, London

Liked: Cleanliness, room comfort
OK. A big B&B, breakfast a non-event.
Even I was given a big room, I think this hotel is over-priced given the levels of location, convenience, quality of the room and food. I would probably choose Premier Inn in town next time.
Stayed 3 nights in Aug 2018
Response from Ali on 14 Dec 2018
Dear Guest, thank you for your review. The room that you had was a family room and based on the standards recommended by Visit England the room has the capacity and floor space to be sold as a family. With regards to breakfast, all the food is cooked on the day and we have a policy of not reheating food. I'm not sure how you came to deduce that the food is stale but even if you did think that, we would have made you a breakfast from scratch if you had any doubts. With regards to the price of the room, £55/night is very reasonably priced. We don't run a charity therefore we cant provide the rooms any cheaper, however you are free to book where you like in the future. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very friendly staff 24 hour which was very helpful. Room was clean, up to date and well laid out.
Stayed 1 night in Jul 2018

10/10 Excellent

Jackie, From Manchester

Liked: Property conditions & facilities
What a lovely clean and fresh hotel. Our stay was great staff friendly breakfast lovely. Our family room was huge. The only thing I would advise is that they reposition the tv in room 24 as anyone on the single bed in the far corner cannot see the screen. This is a minor though. Will certainly stay again when in the area.
Stayed 1 night in May 2018

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and comfortable stay close to town centre
Lovely, cosy, 10mins walk from the town centre. Interesting building from the 16th /17th century.

10/10 Excellent

Simon , Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome
From the outset the receptionist was friendly and helpful. The hotel is finished to a high standard with recent renovation work,with the rooms being very generous in size and facilities. I would not hesitate to book again or recommend to friends
Stayed 2 nights in Apr 2018