Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom central london

Boutique type hotel, close enough to main station

Posted 11-Feb-2015
Pros: Quiet
Cons: Pillows, mini bar quality/selection and bathroom products aren't in keeping with the feeling of the hotel.
Location: Lots of restaurants, shopping and culture.
Very friendly, patient and warm staff. Arrived at Leeds station and phoned for walking directions; the young lady that answered the phone gave me extremely clear directions and suggested that should things become confusing to call again as I progressed, which I did 2 more times as although directions were clear, the hotel is slightly off the beaten path; Was offered a welcome glass of wine to take to my room as I expressed wanting to relax for a few moments before heading out again. Was given a room upgrade which was very nice. Room cosy warm with a view on the water, very clean. Only shortcoming is that the pillows were very lumpy and bulky..... and dreadfully uncomfortable making a good nights sleep impossible which was a shame. Woke up with a stiff neck! Great pillows are a necessity to a good nights sleep and the hotel really should upgrade pillow situation. Would have also been nice to have complimentary bottle of water in room, which most hotels supply these days. Nice small mini bar, however drink selection, wines in particular, should have been of a better quality - otherwise a very very nice place to stay. Close to shopping and restaurants. I will surely recommend .
5 out of 5
Recommended
for Couples
by A verified travellerfrom York

Gorgeous hotel and lovely staff

Posted 09-Feb-2015
Pros: Everything! Rooms were spacious and modern whilst retaining the character of the building. The bathroom was huge with plenty of toiletries.
Cons: No!
Location: It's within walking distance of fabulous bars and restaurants.
We received a very warm welcome on arrival at the hotel and was offered a glass of wine to take to our room whilst settling in. The breakfast room was delightful and waiter who had only been working there for one week is already a credit to the hotel. The breakfast was delicious with lots of fresh fruits and a choice of sausages only experienced in a top-class butchers! We will definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Central location

Posted 03-Feb-2015
Great hotel, nice rooms, fantastic breakfast, would stay again
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Good city centre hotel

Posted 29-Jan-2015
Ive stayed here a number of times for business. Whilst the rooms are a little dated they are clean and very comfortable. No restaurant just room service but a great breakfast in the morning
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 26-Jan-2015
Enjoyable stay, friendly staff, very nice accommodation. Only complaint was that there was not enough tea, coffee and milk in the room, but that was soon remedied after a brief room service call. Would recommend to friends
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Durham

Gorgeous little place

Posted 03-Jan-2015
Beautiful hotel with a fantastic and quirky room. Only downside was no parking but the multistorey was two minute walk away.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

perfect bolt hole

Posted 11-Dec-2014
Pros: Great vibe
Had a nice upgrade to a room full of character overlooking the water.
3 out of 5
by A verified traveller

Good location- shame about the noise late on

Posted 08-Dec-2014
Lots of noise around 3-00am when the local club shuts - window need double glazing
5 out of 5
Recommended
for Couples
by Davidfrom Manchester

Excellent!

Posted 25-Nov-2014 on Hotels.com
Stayed 2 nights in November...Excellent!
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely... But noisy.

Posted 21-Nov-2014
Lovely views of the canals. Glass of wine on arrival. Very handy for the Royal Armouries (important for me as I was visiting the Thought Bubble Comic Convention. Really nice room. Only down side was that my room was close to the Millenium Bridge leading to the Brewary Quay. Lots of very drunk and loud folk singing through the night. I'd definitely stay again, all the same, but would ask to have a room away from the bridge.