Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom London

Needs sprucing up

Posted 18-May-2015
Pros: Very pleasant receptionist, good location.
Cons: Needs a refurb, carpet and furnishing getting old and shabby. Towels although clean look grubby. Bed perfectly comfy but pillows old and lumpy.
Location: Handy for town. Fantastic little coffee shop 2 doors down. open on Sunday mornings.
Not a bad hotel but could be much better. Urgently needs updating shabby and tired.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Posted 18-May-2015
Pros: Jess on reception was great, nothing was too much trouble.
Booked for my Wifes surprise 30th Birthday party. I was thoroughly impressed with the standard of the room, guest service and overall experience. Looking forward to staying again
3 out of 5
Recommended
for Couples
by A verified travellerfrom Kent

Good but could be so much better

Posted 20-Apr-2015
Pros: Great aspect looking over the river Individual rooms Good coffee and home made biscuits Complimentary wine on arrival Honesty bar
Cons: Lack of atmosphere in bar/lounge
Location: Most people will head for central town but there are things of interest just across the water The Armoury, the Adelphi Pub, Tetleys HQ
I have stayed at 42 The Calls three times so far but this time was disappointing because our bed was particularly uncomfortable ( no problem on previous visits) I didn't complain because I don't expect to be moved to another room until I can find a good bed and I don't expected the hotel to change the bed either as that would be impractical Its just something that would probably consider somewhere else next time I think the idea of the honesty bar is very good but unfortunately we always seem to be the only ones using it so the only communal area apart from the small restaurant has little or no atmosphere
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Liverpool

Hotel stay

Posted 24-Mar-2015
Pros: Friendly staff.
Nice hotel. Friendly staff. Good location. Nothing more to add.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom P

Great hotel close to the city centre

Posted 16-Mar-2015
Quirky hotel with loads of character within 5 minutes walk of the city centre. Staff were all excellent and friendly and the breakfast was superb. Too many nice little touches to go into but the complimentary glass of wine on check in was a great touch. Will definitely book again.
2 out of 5
by A verified traveller

Hotel is tired and over priced for it's rating

Posted 10-Mar-2015
Pros: Not much
Cons: Pillows Bed throws Tea/coffee
Location: Good central location
The room was tired with worn bed covers and lumpy pillows - but a very comfortable bed! The TV didn't work despite someone trying to fix it. Poor coffee and tea facilities enough for one cup. Just felt a little more care was needed all round.
4 out of 5
Recommended
for Everyone
by A verified traveller

City centre hotel

Posted 09-Mar-2015
Staff were great and rooms were lovely. Just 1 complaint - the noise outside from surrounding pubs until about 3am.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Leeds

Intimate

Posted 01-Mar-2015
We chose this over the larger hotel down the road for its intimateness. A beautiful hotel in a lovely setting missed out on breakfast will have stay again
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 24-Feb-2015 on Hotels.com
3 out of 5
Recommended
for Couples
by A verified traveller

Good in parts

Posted 16-Feb-2015 on Hotels.com
Lovely room, gorgeous beds, nice touches let down by lack-lustre reception staff. Bad day perhaps but ironically the big chain hotels who you'd expect not to, are doing a much better job on making the customer's experience a happy one. Common parts a bit tired - not a problem for us. Maybe a 'happy birthday' (yes they were forewarned) and something other than defensiveness when one of our 2 items of luggage went missing would have just made the difference.