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Europa Gatwick Hotel

Balcombe Road Maidenbower Near Maidenbower Crawley, RH10 7ZR England

Crawley pet-friendly hotel with an indoor pool

Worth St. Nicholas' Church nearby
Situated in Crawley, this hotel is close to Worth St. Nicholas' Church, Hawth Theatre, and Crawley Town Hall. Local attractions also include St. John the Baptist Church and Broadfield Stadium. Show more
Restaurant, bar/lounge
In addition to a restaurant, Europa Gatwick Hotel features an indoor pool. Other amenities include a bar/lounge and a business center.
Satellite television
In addition to satellite television, guestrooms include trouser presses and bathrooms with shower/tub combinations and makeup/shaving mirrors. Hide

GUEST REVIEWS

3.1out of 5

Expedia Guest Rating

66%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Standard Twin/Double
1 double2 twinDesk. Television with satellite channels. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and scale. Trouser press.
Family Room
1 double1 twin1 bunkDesk. Television with satellite channels. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and scale. Trouser press.
Standard Single Room
1 twinDesk. Television with satellite channels. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and scale. Trouser press.
Double - Saver
1 doubleDesk. Television with satellite channels. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and scale. Trouser press.
Lodge
1 BedDesk. Television with satellite channels. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and scale. Trouser press.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pet fee charged at hotel/condo
  • Pets accepted
  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Pet policy - dogs and cats only
  • Maximum number of pets per room - 1
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Pet fee: GBP 10 per stay
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

  • Steam room
  • Sauna
  • Spa tub
  • Multiple large conference rooms
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Complimentary newspapers in lobby
  • Health club
  • Room service (24 hours)
  • Breakfast available (surcharge)
  • Airport transportation (surcharge)
  • Secure parking
  • Multiple small meeting rooms
  • Banquet facilities
  • Business center
  • Event catering
  • Exhibit space
  • Business services
  • Audio-visual equipment
  • Total number of rooms - 211
  • Express check-out
  • Security guard
  • Multilingual staff
  • Currency exchange
  • Tour assistance
  • Dry cleaning/laundry service
  • Elevator/lift
  • Secretarial services
  • Television in lobby
  • Pool table
  • Fireplace in lobby
  • Patio
  • Swimming pool - indoor
  • Fitness facilities
  • Hair salon
  • Air-conditioned public areas
  • Restaurant(s) in hotel
  • Bar/lounge
  • Wedding services

Family Information

This family-friendly hotel offers a range of amenities suitable for guests staying with children. See below for more details.

Rooms: Family rooms with one double bed, one twin bed and on bunk bed suitable for family of five. Connecting rooms available. Cribs with bedding available (free)

Scroll down to the Rooms section for more details.

Food and beverages: High chairs available Three-course hot carvery buffet in restaurant with dishes suitable for children (6 PM to – 9.45 PM). Children’s meals are half price. Pub with children’s menu Baby food can be heated in restaurant on request Dietary needs catered for on request

Scroll down to the Dining section for restaurant details.

Family-friendly facilities: Next-day pick-up laundry service (surcharge) Drop-off zone in front of hotel Free parking on site

Child-friendly facilities:

  • Health club with pool, gym, sauna and spa tub (adults £2.50, children £1). Children must be accompanied by an adult.
  • Health club and pool staffed at all times
  • Central courtyard area

    Scroll up to the Property Amenities section for more details.

    Location: Close proximity to airport, leisure centre and open spaces Airport shuttle bus stops outside hotel Gatwick Airport – 5 miles (8 kilometres) Three Bridges train station – 1.5 miles (2.5 kilometres) Central London is 30 minutes away by Gatwick Express Brighton – 35 minutes by train

    See hotel Location page for more details

  • Rooms

    Europa Gatwick Hotel offers 211 accommodations with complimentary newspapers and coffee/tea makers. Satellite television is provided.

    Bathrooms include shower/tub combinations, makeup/shaving mirrors, scales, and complimentary toiletries. Business-friendly amenities include desks and direct-dial phones. Additionally, rooms include hair dryers and trouser presses. Extra towels/bedding and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.

    Europa Gatwick Hotel, Crawley,  England, Rooms Guest Room

    Room Amenities

    • Direct-dial phone
    • Trouser press
    • Private bathroom
    • Coffee/tea maker
    • Hair dryer
    • Complimentary newspaper
    • Daily housekeeping
    • Extra towels/bedding
    • Turndown service
    • Wake-up calls
    • Complimentary toiletries
    • Bathroom scale
    • Shower/tub combination
    • Makeup/shaving mirror
    • Electronic/magnetic keys
    • Satellite television service
    • Desk
    • Window opens
    • Rollaway beds available
    • Cribs (infant beds) available

    Dining

    Europa Gatwick Hotel has a restaurant serving breakfast only. 24-hour room service is available.

    Europa Gatwick Hotel, Crawley,  England, Dining Restaurant

    Recreation

    • Golfing nearby
    • Aerobics on site
    • Swimming on site

    Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Europa Gatwick Hotel

    3.1
    out of 5
    avg. guest rating
    Hotel service:
    3.3
    Hotel condition:
    3.1
    Room cleanliness:
    3.3
    Room comfort:
    3.3
    Location:
    3.1
    Neighbourhood:
    3.0
    67%

    of guests recommend

    out of 54 reviews

    Write a review of this hotel

    You may be required to sign in to verify your stay.

    lee p from christchurch
    1.0
    out of 5
    Does not recommend this hotel
    Posted 23 Dec 2011

    “the worst hotel in gatwick”

    on arrival for our over night stay i was a bit put out at the amount of cars parked around the hotel and the lack of spaces, when i eventually parked up in a back area of the hotel carpark that was a muddy pot holed rain filled area at the back of the hotel my wife and 2 young sons of which i had to carry so they would at least stay clean! found ourselves greeted by other guests trying to book into their rooms only to be told that as their booked holiday car parking was not available and that they would have to drive to gatwick north terminal and catch a shuttle bus back!! after a 40 minute wait we were not greeted and booked in by a member of staff with a full cold muttering under breath about how miserable the customers were tonight! we then were told our room was behind the bar "over there" to which we then spent a further 15 mins looking for as there no signs showing the way. the room was a joke..wallpaper peeling off the wall.light fitting hanging off the wall, balcony rotten and falling apart and my favourite and huge hole in the cieling that had a piece of undressed plaster board shoved in it obviously a huge flood in the room going by the watermarks on the paintwork!! after being awoken at 4am by the guests leaving walls are paper thin we ventured out for what was described as breakfast £6 and a trip to the toilet later we checked out of the hotel by the same heavily sneezing member of staff who has kindly passed on her cold to my family! NEVER stay at this hotel

    A Traveller from Nova Scotia
    5.0
    out of 5
    Recommends this hotel
    Posted 7 Dec 2011

    “Perfect Overnight Stay”

    I needed somewhere to stay in between flights and chose this hotel. It was great. I got the free shutle there, which is 5 pounds to go back to Gatwick. The staff was very friendly. The room was small but I wasn't looking to throw a party so it didn't matter. It was very quiet in the room, it felt like no one else was there but there were lots of people at the bar when I first arrived so I knew I wasn't actually the only one. I will definitely be staying there in between flights on my way back.

    A Traveller
    2.0
    out of 5
    Does not recommend this hotel
    Posted 2 Dec 2011

    “Not impressed”

    The hotel is very tired overall, but it is not the reason why we wouldn.t recommend it. We stayed three nights, and after we left the room the first day, however we said, we didn't need to service our room, a housekeeper cleaned it, and he/she left the door open!!!! It might have been open all day long, we arrived back in the middle of night. Fortunately nothing wass missing, but everyone could have got into our room easily...We were not happy at all.

    mary t from IL
    1.0
    out of 5
    Does not recommend this hotel
    Posted 29 Nov 2011

    “never go to this hotel, bad customer service, very rude, rooms were cold”

    I booked this hotel with my flight together, i got there at 8 am and the me an receptionist told me she can not check me in till 2 pm, even though they had rooms. then at 2 pm after 7 hours of waiting they gave me a small size room that i didnt book, i was very upset and asked for the hotel manager that never showed up, after a long fight with the receptionist finally i got the room that i booked. room was cold no good heating system, there was an iron from 1972, that wouldnt even heat up. the hair dryer was 30 years old. room and sitting area were not clean. i called the room service to request an iron, he was very impolite and interrupted me 3 times before i say what i want. DO NOT GET THIS HOTEL.

    Area recommendations
    this area is way to far from London.
    A Traveller
    1.0
    out of 5
    Does not recommend this hotel
    Posted 25 Nov 2011

    “DO NOT STAY HERE”

    How this hotel got 3 out of 5 stars is beyond me. Our beds and bathroom were dirty, the ceiling was covered in dirt or cracked. It smells, the prices aren't good and the doors are all beat up like someone's trying to break out! The only thing going for it is the staff who are very nice, otherwise there is no reason to stay here just AVOID it!

    A Traveller from Los Angeles, CA
    2.0
    out of 5
    Does not recommend this hotel
    Posted 17 Nov 2011

    “Not Impressed”

    The room felt stuffy, restroom smelled, to many doors and hallways. Glad they had a shuttle to airport.

    Area recommendations
    London Victoria
    Getting around
    The train is the best way to get around. There is a shuttle that goes to the South Terminal and you can actually go anywere from there. Convinient Schedule.
    Joe W from Crawley
    3.0
    out of 5
    Recommends this hotel
    Posted 30 Oct 2011

    “Not too bad”

    The hotel is nice enough although the decor is decidely tatty and beds a bit worn. Breakfast is decent, buffet style, but can get mobbed out at times. The hotel is situated well outside Crawley, which is either good or bad depending on your tastes and requirements. All in all not a bad place to stay, it just has a bit of a run down feeling to it but ultimately value for money.

    Kevin B from Bromley, Kent, uk
    4.0
    out of 5
    Recommends this hotel
    Posted 24 Oct 2011

    “Godd & Convenient for early morning travel”

    Hotel is in a good location and is covered by the airport shuttle service - which is free from airport. Have tried the restaurant before was not impressed by buffet selection; a la carte okay. But have a drink and eat in bar, food seems much better. The adjacent lodge is also cheaper than a room in the hotel itself. However it is not physically attached and you walk across the carpark; okay if not busy. When travelling early from Gatwick I usually stay here - went somewhere else once and regretted every minute.

    Stian O from Stavanger, Norway
    1.0
    out of 5
    Does not recommend this hotel
    Posted 28 Sep 2011

    “Horrible hotel”

    Getting there was hard. They tell you they have a shuttle service from Gatwick airport, but they forget to mention it only runs every 90 minutes. The room was filthy. There were spider webs in the windows. Moldings were coming loose. There was actual rust along the sides of the bath tub. The sheets were dirty. On top of that, instead of a toll-free number, they have a premium charge number that costs more than normal phone calls, and when you finally reach them, they are borderline rude. In short, avoid this hotel at all costs.

    Area recommendations
    There are several other budget hotels with shuttle service to Gatwick airport. It's hard to imagine how any of them could be worse.
    A Traveller from Bunbury West Australia
    2.0
    out of 5
    Does not recommend this hotel
    Posted 11 Sep 2011

    “Not Impressed”

    This hotel is very old, things alway seem to be broken. Although it was close to a bus stop to go to the nearest town, it would be better to get a hotel in Crawley, which is a lovely little town. I would not really recommend this hotel.

    Area recommendations
    Crawley is the nearest town. It has a lovely shopping centre banks etc.

    Europa Gatwick Hotel

    Balcombe Road Maidenbower Near Maidenbower Crawley, RH10 7ZR England

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    Nearby Points of Interest

    • Worth St. Nicholas' Church - 0.6 km / 0.3 mi
    • Hawth Theatre - 2.1 km / 1.3 mi
    • Crawley Town Hall - 3 km / 1.8 mi
    • St. John the Baptist Church - 3.2 km / 2 mi
    • Broadfield Stadium - 3.5 km / 2.2 mi
    • Wakehurst Place - 6 km / 3.7 mi
    • West Hoathly St. Margaret's Church - 7.1 km / 4.4 mi
    • Standen - 8.7 km / 5.4 mi
    • Queen Victoria Hospital - 10.6 km / 6.6 mi
    • Horsham St. Marks Church - 12.1 km / 7.5 mi
    • Lingfield Park and Golf Club - 12.3 km / 7.6 mi
    • Ashdown Forest Llama Park - 13 km / 8.1 mi
    • Ashdown Forest - 13.8 km / 8.6 mi
    • Sheffield Park Garden - 15.9 km / 9.9 mi
    • Shipley Windmill - 20.7 km / 12.9 mi

    The preferred airport for Europa Gatwick Hotel is London (LGW-Gatwick) - 5.7 km / 3.6 mi.

    Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

    Distances are displayed to the nearest 0.1 mile and kilometre.

    Nearest Major Airport:

    • London, England, UK (LGW-Gatwick)

    Area:

    Crawley, England, United Kingdom: Crawley is in West Sussex, and a main center of industry and employment approximately midway between London and England's south coast. England's second-largest airport, Gatwick, is located north of town.

    Europa Gatwick Hotel

    Balcombe Road Maidenbower Near Maidenbower Crawley, RH10 7ZR England

    Most recent booking for this hotel: less than 41 minutes ago.
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