The Front Desk folks were very accommodating, cheerful and friendly. However, the line can take forever at peak hours. Perhaps, they could have a secondary person to handle the needs and questions of current guests. The room we had was a standard 2-bed, but it did have a microwave and fridge, which is always helpful if you are traveling with kids.
The cleaning staff did not clean our room (the tip we left was untouched as was the garbage and used towels), so I'm not sure if they have a rule about putting off the cleaning until guest checkout.
The hotel is located close to shops and restaurants, which is nice because there is no onsite restaurant. Complimentary breakfast could be better, but it's okay for a quick fix before heading out for the day.
The room was pleasing for the cost. The area was nice along with the staff. The only things that was ify was the water somewhat backed in the tub while showering & the curtains didn't extend the best for privacy. Thanks
If you value privacy,this might not be the place.We stayed 06/09/15 through 06/11/15.On two occasions staff decided to come in even the no disturb sign was on the door and the door latch.If the latch had not caught,well they would have come right on in.People don't do that at my own residence,I don't expect it in a hotel room where I'm staying.
When my first room was not ready, I was given an upgrade. The suite afforded me additional comfort for the 4 night stay. I was able to have guests and all of us were comfortable during their visit.
As a senior lady traveling alone, safety is a primary concern. At no time did I feel threatened or endangered.
The staff was warm and inviting all days and times of day.
Traveller from Hermitage TN
Visit this brand new, full-service Jacksonville, Florida hotel offering convenient access top key attractions such as the …More
We stayed here for two nights over Memorial Day Weekend. We were greated warmly at check in. Our King room was spacious and clean. The location is great - there are a lot of restaurants nearby and Orange Park Mall is down the street. There is also complimentary beer!
The only issue is that the A/C units are a little loud and it woke me up one night.
Pocket Guide: Jacksonville West Jacksonville Hotels
This part of Jacksonville is home to the Naval Air Station, where 23,000 civilian and active-duty personnel are employed on the base. The installation is considered to be one of the hubs for naval activity in the U.S. South.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.