There is a foul, sour, moldy water smell throughout the lobby, I assume from the fountain. They should really do something about that. Check-in was smooth. Front desk person was super friendly and helpful. We had a room on the club level which was nice. There were appetizers from 7-9 in the club lounge and the next morning there was a lovely complimentary breakfast. It was nice to eat right on our floor rather than going down to breakfast with the masses. It was obviously more expensive for a room on that floor but it was pretty nice. The one drawback was there was no refrigerator in the room. Every other hotel in the world has refrigerators in the room, including Embassy Suites and Hiltons. There's plenty of room for one so why not put one in, Sheraton?
It's located in an odd area. The staff are nice, the rooms are pretty clean, the hall ways could use some updating and the back hallways to the second floor have no a/c I would stay there again. As a building inspector, I can say that they over load their electrical outlets with strips and there's not a lot of places to plug in your personal stuff.
We stayed here on a Saturday Night that we went to an ICubs game. The hotel is near a shopping center which is nice. The hotel is very clean. We didnt eat in the hotel but food area was very nice prices seemed reasonable. We didnt have time to swim but the pool looked like a good size and very clean. There was a 20$ service charge added onto our card we didnt know about but they are refunding that. Very good service. The biggest thing for us is that we felt clean, some hotels you walk into arent this one was amazing
Traveller from Cedar Rapids, IA
Hotel 100 pct non smoking. CURRENTLY ADDING A NEW EVENT CENTER AND GUEST ROOMS. Welcome to the Hilton Garden Inn West Des …More
The suburb of West Des Moines is located 7 miles from downtown Des Moines. The city's Historic Valley Junction district offers a unique neighborhood shopping experience, live music, and special events. Another major draw to the area is the Jordan Creek Town Center, featuring an enclosed shopping center, a variety of dining options, a 3.5-acre lake surrounded by trails, and an amphitheater.
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