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"Loved this hotel, staff couldn’t do enough for us, could not fault it. Would 100% return "

"Great location. Staff very welcoming and helpful. I was there for a meeting in the conference centre next door which went very smoothly. Will definitely book for our next meeting In Bristol "

"In house restaurant food was fantastic! Staff very nice. Polite and helpful. Quiet rooms despite big tourist groups staying at the hotel. Perfect location right in the city centre. No free disabled parking bays however there were two disabled bays in front of the hotel but these are not bookable. There is a NCP car park beneath the hotel which costs £50.00 for the weekend. We requested a room with twin beds and was given an ‘accessible’ room to accommodate wheelchair users which didn’t apply in our case. The downside to this was the bathroom sink was very low done as was the loo and loo roll holder. Would highly recommend. Not cheap but worth it. "

"Reasonable price for Bath, staff all very helpful."

"From the second we booked our night away it was obvious that the customer service was excellent. All the staff that we came into contact with couldn't do enough for us and they were very friendly and informative. Our room was large, with one kingsized bed and a single bed, with french windows that opened up to a lovely view of Wookey Hole. I wasn't impressed by our evening meal, it was very average, but I will say that dessert was delicious, as was the amazing breakfast. It didn't put me off though as we've rebooked for October!"

"Clean, comfortable, good location neat to local tourist areas. Would stay again."

"Near to shopping malls and to my offices"

"Great location/service "

"Amazing service and amazing spa facilities"