Ratings based on 1,092 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Jena

Eigentlich ein sehr schönes Hotel, aber...

Posted 26-Jul-2015
Das Hotel an sich war sehr schön (Lage, Ausstattung, Frühstück, Sauberkeit). Leider gab es aber einen Fehler im System des Hotels, weshalb man uns nicht glaubte, dass wir das Zimmer schon bezahlt hatten (sogar unserem Beleg über die Kreditkartenabrechnung wurde nicht geglaubt). Die Empfangsdame hat uns sehr unhöflich behandelt, obwohl der Fehler nicht auf unserer Seite lag. Beim nochmaligen Anrufen (es wurde uns gesagt, dass es geklärt wurde) gab es auch keine Entschuldigung o.ä. Schade, dass wir diesen letzten Eindruck aus dem Hotel mitgenommen haben!
3 out of 5
by A verified traveller from Europe, US and warm places

Nice hotel if the internet was working

Posted 21-Jul-2015
Pros: The furniture and rooms are nice and clean.
Cons: Internet service
Location: A taxi to the center of Berlin will cost you 18 to 20 Euro and the public transportation less than 3 Euros.
Were there for a total of two days. It is a clean hotel with nice furnishings. However nothing was done about the internet for the two days we stayed there. Consequently you should not plan on doing business while staying there. I notified the front desk about the internet problem 30 minutes after arrival. Still when we left there were zero speed or no internet at all. They even moved us to another room the second day which had a router but if there is no data from the provider you have no internet. We wasted two days here and paid a fair amount of money for. I mentioned when we checked out that some form of compensation is normal if there is a problem with a product. But they could not do that either. Also, the rate Expedia quoted was in US$. I ended up paying the same amount in Euros (a 10% difference at the time). PS Do not even think about arriving in a full size car if you plan on using their parking garage which only leaves space for a compact (at least the space I was assigned). On a positive note you may be able to park on the street.
5 out of 5
Recommended
for Everyone
by A verified traveller

25 mins out of CBD

Posted 10-Jul-2015
Pros: Clean,comfortable,spacious room,in room microwave,kettle and very helpful staff
Cons: Nothing wrong with their house restaurant but could do with more promotion and a varying menu
Location: See above .Would also recommend use of bus 100/200, instead of City tour busses.Cheaper(2.70) single for 2 hours.Tram 4 to de linden st,change to Zoo
Great hotel if you enjoy a quiet experience compared to CBD hotels. If happy to walk /stroll 12-15 mins to tram 4 stop(AlberineSt.,)you can be in Berlin CBD in 25 mins or so. Purchase of an all day transport ticket-6.90 euro- gives travel to Wansee ,Charlotteborg. For a change of scenery.For 7.40 Potsdam and Sashsenhausan become avaible Local area has large park with lake lose by,Supermarket 5-6 mins stroll and an excellent Italatian restaurant(La familia) Pistorous st, just round the corner from the Tram 4 stop.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wiesbaden

Sehr schön und konfortable Hotel am Weissesee! !

Posted 09-Jul-2015
Super schönes Hotel Es liegt sehr in der nähe von Weissesee und auch relativ Zentral in der Stadt super gute Verkehrsverbindung mit Tram oder Bus War sehr sehr Zufrieden Die Mitarbeiter alle super Freundlich und Hilfsbereit Ich werde mit Sicherheit wieder kommen
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Jul-2015
Das Hotel ist ruhig gelegen und hat einen schönen See in der Nähe......
5 out of 5
Recommended
for Everyone
by A verified traveller

Alles super, wie immer.

Posted 05-Jul-2015
Pros: Alles wie immer sehr gut. Kommen gerne wieder.
Cons: Alles gut.
Hochzeit in Berlin, super Wetter, alles gut. Berlin ist immer eine Reise wert.
4 out of 5
Recommended
for Everyone
by A verified traveller

Gemütliches Hotel

Posted 19-Jun-2015
Guter Service, nicht weit von der Bahn. Zimmer ist sauber, würde nochmal kommen
5 out of 5
Recommended
for Everyone
by A verified traveller from sf ca

Berlin

Posted 22-May-2015
Lots if history and great sights to see.reichstag is a must see.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-May-2015
4 Tage Berlin und ein tolles Hotel mit gutem Anschluss!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-May-2015
Ottimo, camera pulita, spaziosa, colazione a buffet ricca e ottima