Lobby

Reviews of Hilton Garden Inn Wausau

3 out of 5
Hilton Garden Inn Wausau
151401 County Road NN, Wausau, WI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 227 out of 268 reviews" "
Rating 8 - Good. 23 out of 268 reviews" "
Rating 6 - Okay. 9 out of 268 reviews" "
Rating 4 - Poor. 3 out of 268 reviews" "
Rating 2 - Terrible. 6 out of 268 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.. asked for a view of Granite Peak and got a nice one. Super clean. Nice open room. Good food nearby. Next trip to Ski at Granite Peak I will stay there again. Great restaurant inside the hotel as well. My son and I really enjoyed our stay.
Stayed 1 night in Feb 2024

6/10 Okay

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was lovely! However, we had several maintenance issues with our room. The staff dealt with them right away and were truly terrific, though, you can tell the hotel is aging a bit and in need of some basic repairs. Our heater didn't work the first night and then the automatic blinds didn't work the second night. It's incredibly accessible to the ski hill across the street which is why we stayed. Again, staff were magnificent, but the hotel does definitely need some TLC for it to stay great.
Stayed 2 nights in Feb 2024

6/10 Okay

Natallia

Travelled with family
Disliked: Cleanliness, staff & service
Room was not very clean, had no safe in the room and staff was not helpful. Disappointing experience.
Stayed 3 nights in Dec 2023
Response from Sara on 16 Feb 2024
Hi Natallia, Thank you for choosing to stay with us while in Wausau. We strive to be the best stewards of hospitality. Safes are not a Hilton Brand Standard to have at every hotel property. However, we could of arranged for you to keep items in our hotel safe. Next time don't hesitate to ask. We want you to have the best stay possible and are here to help.

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Pawel

Stayed 1 night in Jan 2024

10/10 Excellent

Kristin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well-appointed, clean hotel with great amenities. Friendly and welcoming staff. Very convenient to Granite Peak.
Stayed 3 nights in Jan 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow and we were cold and tired from the ski hill. It was slower than most hotels despite their being no line to check In.
Stayed 1 night in Jan 2024

10/10 Excellent

madalina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for a long weekend for skiing, property is well maintained, friendly staff and clean rooms.
Stayed 2 nights in Jan 2024

10/10 Excellent

John, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Rachael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms... super spacious and the huge windows give a great view of Rib Mtn. and Granite Peak ski area. Staff was very friendly and the lobby and property are beautiful. Good food in the restaurant and friendly bartenders in the bar. Highly recommend!
Stayed 1 night in Nov 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here a couple times and would book it again. Clean rooms, great staff, and a wonderful restaurant.
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Went to granite peak for the fall color ride. Hotel is in a great location. Very clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful facility with easy access and great views of Rib Mountain. Staff is consistently really friendly and competent. Even the parking lot is beautiful. Restaurant one of the best in Wausau.
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding. Newer property with numerous modern amenities, including plentiful, well located charging stations, 24/7 snack store, floor to ceiling windows, and clothing storage bins. Very spacious rooms.
Stayed 1 night in Aug 2023

2/10 Terrible

Robert

Travelled with family
Liked: Amenities
No confirmation #, but I paid for the hotel room!!!!
Stayed 1 night in Aug 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent restaurant and bar. Very clean and fresh, highly recommended.
Stayed 1 night in Aug 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful, we loved our room and the staff was so friendly.We will definitely be back!
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
It was a very nice, very large hotel room in a very nice hotel. The cleaning staff did a poor job vacuuming before my arrival, so I took some tissue and picked up the sunflower seeds from the carpet.
Stayed 1 night in Jul 2023

10/10 Excellent

Jason

Stayed 1 night in Jul 2023

2/10 Terrible

Amilie

Stayed 1 night in Jul 2023

10/10 Excellent

Dajaun

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Maciej

Stayed 1 night in Jun 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very quiet rooms.
Stayed 4 nights in Apr 2023

10/10 Excellent

Rochelle Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Staff is exceptional, the room and the hotel are extremely clean. Beautiful lobby and restaurant
Stayed 1 night in Apr 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great.
Stayed 1 night in Mar 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, well maintained.
Stayed 1 night in Mar 2023

10/10 Excellent

renae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Ivan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
V
Stayed 2 nights in Mar 2023

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High ceilings on first floor
Stayed 2 nights in Feb 2023

10/10 Excellent

Michal

Stayed 2 nights in Feb 2023

10/10 Excellent

Donald

Stayed 1 night in Feb 2023

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean hotel. Service is so friendly. The food is great too! We always make a point to eat at the restaurant on site.
Stayed 1 night in Feb 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, modern design, great pool/hot tub area, and nice restaurant attached.
Stayed 3 nights in Jan 2023

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Vucko, Willowbrook

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Certainly best in the area.
Stayed 1 night in Dec 2022

10/10 Excellent

Ann

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 2 nights in Dec 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel! The entire lobby and restaurant area was very attractive and decorated for the holidays. Gas fireplaces added a great ambiance. The front desk staff were all very friendly. We had very nice meals at the restaurant, which was surprisingly well priced. The rooms were typical in layout but larger than most hotel rooms. I missed overhead lighting but other than that the room worked well for us. We would definitely return if the need arose. We were there to ski at Granite Peak and it's a 5-minute drive straight down the street so it's an ideal location for that. I'd suggest staying on the side away from Rib Mountain and the highway, as it was a bit loud.

8/10 Good

Adria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Joy

Stayed 1 night in Nov 2022