It was a very special time for me and the family. The hotel staff was wonderful and very helpful to all our needs. We were there for our sons Navy graduation and the hotel was very close to the base. Great stay,very clean,lots of places to go and eat or do things in the area. Will recommend this hotel. Thanks again the Bretts
The only thing that was disappointing was that I wasn't able to pay cash like I usually do. I would have liked to be inform of that. Otherwise it was a very nice stay and the continental breakfast was awesome.
Americas Best Value Inn and Suites Waukegan/Gurnee offers the most value for your money when staying for business-pleasure or …More
We have stayed at this motel many times. We have always found the staff very helpful and friendly. The rooms were for the most part in excellent shape except for one time the shower was broken. They offered us another room, but we wanted to get on our way so we went without a shower that particular morning. The staff was new and I felt they could have handled it differently, given us a reduced rate for that night or for a future stay. They seemed not to know what to do because of their inexperience or felt they didn't have the authority to make amends. In fairness though our grandchildren only live a few miles away and a few times the staff kindly let them come over and swim in the pool with our supervision. We always appreciated their hospitality.
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