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Reviews of Waterford Castle

4 out of 5
Waterford Castle
The Island, Waterford, Waterford

Reviews

9.0

Wonderful

Rating 10 - Excellent. 239 out of 357 reviews" "
Rating 8 - Good. 76 out of 357 reviews" "
Rating 6 - Okay. 21 out of 357 reviews" "
Rating 4 - Poor. 11 out of 357 reviews" "
Rating 2 - Terrible. 10 out of 357 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

liesl, Windermere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in a castle?! On its own island?! In Ireland?! Could there be anything better? Beautiful property with lovely, accommodating staff. It was perfect. We had a wonderful stay!
Stayed 2 nights in Apr 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The castle was amazing. The service at the restaurant was poor. Out of several bottle of wine we ordered and slow service. Food was ok. The pigeon was the best part. We only ordered one desert, but we were charged for 2 three-course meals. We were undercharged due to a server hitting the wrong button on the machine, but then we were hounded later that night and the next day to pay the $70 difference. We left a £30 cash tip and the server pocketed that too. Extremely rude and unprofessional. Not how you treat guests when mistakes are made by the staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Tricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all staff working were very friendly, couretous and accomodating. I enjoyed the amenities, atmosphere and the food really impressive. thanks for a lovely night in your castle. what I did not like was booking through a third party to learn if needed of their cancellation policy being 42 days in advance!
Stayed 1 night in Mar 2024

10/10 Excellent

Peter J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely place to stay. Being on the island takes you away from the hustle and bustle. We took this as a “pause” from our tour of Ireland. David in the bar and Antonio in the restaurant go out of there way to make sure you enjoy your stay. Feel like an Earl!
Stayed 1 night in Mar 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Dinner
The castle and the ground are magnificent and the rooms beautiful. I have traveled extensively over the last 40 years, and then that time I have had no finer meal, then was served at the castle for dinner. Clearly the work of one of the finest chefs imaginable.
Stayed 1 night in Dec 2023

8/10 Good

AISLINN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a fairytale!
Beautiful castle and lovely stay! The grounds are gorgeous, the staff welcoming. We had an amazing dinner and breakfast. Comfy bed, very nice amenities. I only wish we couldve stayed longer
Stayed 1 night in Dec 2023

10/10 Excellent

Paula

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Aleksandra

Stayed 2 nights in Nov 2023

6/10 Okay

Laurence

Stayed 1 night in Nov 2023

2/10 Terrible

Shelby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph, Carnation

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been traveling in Italy for thirteen days and now in Ireland for another nine days. The Waterford Castle has been by far the best hotel we've stayed in regardless of price (Rome was more expensive). The dinner was perhaps the best meal, all things considered we've ever had and I've traveled all over the world. If you want a unique experience where you will be spoiled beyond your expectations, book the Waterford Castle.
Stayed 1 night in Oct 2023

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old castle. Staff very attentive with a lovely resteraunt and included breakfast. Grounds are beautiful and offer the ability for a long hike. Room was comfortable and spacious. Our stay was everything we had hoped for.
Stayed 2 nights in Sep 2023

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very authentic like which was what our party was wanting, room on second floor was warm and no air conditioning so beware. They do have a fan. Very cool old building
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful castle!!! Staff was absolutely wonderful. Thank you
Stayed 1 night in Sep 2023

8/10 Good

Steve

Stayed 1 night in Aug 2023

6/10 Okay

Garry, Lexington

Liked: Cleanliness, property conditions & facilities
Staff went out of their way to take care of all needs. Beautiful property
Stayed 2 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness
I loved the atmosphere of the experience, and it starts with the kindness, from the reception, to Mike who helped me with luggage, to fillipo the bartender! The whole time was enjoyable!
Stayed 1 night in May 2023

10/10 Excellent

alyce

Stayed 2 nights in May 2023

10/10 Excellent

Tarell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The castle was amazing. We stayed in the beautiful room it was very spacious & comfortable. All the staff eas very friendly. We eat at restaurant in the castle waiter was excellent & food was amazing. We played croquet on the front lawn & walked the grounds. Was a great pkace. Would return on future trip to Waterford. Did tour at House of Waterford it is a must do if you are in Waterford. Great stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Tarell

Stayed 1 night in Apr 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience But dinner took an hour to be served !! If it were not located on an island I would suggest you eat out and only stay at castle
Stayed 1 night in Apr 2023

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique and beautiful place with a very excellent staff who focus on being sure each guest has a wonderful experience
Stayed 3 nights in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property. Once in a lifetime experience. The 5 course dinner was spectacular
Stayed 1 night in Sep 2022

8/10 Good

Walley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had an old style claw tub and the shower was an old style ring with a shower curtain that wrapped around you. Although very nostalgic, not practical. For such a luxurious hotel, in this day and age, the wifi was terrible. Beautiful hotel, beautiful grounds, and the staff are exceptional, but way too expensive for what you get.
Stayed 2 nights in Sep 2022

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, friendly and helpful.
Stayed 1 night in Sep 2022

6/10 Okay

Karen

Stayed 2 nights in Aug 2022

10/10 Excellent

Laura, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place! Like a fairytale! Staff is AMAZING!
Stayed 1 night in Jun 2022

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings!!
Stayed 2 nights in May 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility with friendly staff. Rooms were spacious. Gardens and grounds were beautiful with quiet pathways.
Stayed 1 night in May 2022

10/10 Excellent

AMY

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms, castle and gardens were beautiful. The breakfast was delightful wilt filled menu and continental foods of pastries, cereals, and more. Lovely setting and warm friendly staff. We are glad we stayed. Shower was a bit tight with the shower curtain and our bathroom window only had a sheer.
Stayed 1 night in May 2022

10/10 Excellent

NS

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a truly beautiful hotel in a stunning location. It’s a castle so don’t expect all the latest mod-cons. The Restaurant is very good and the food is really top notch. Be warned there is only a ferry to access the hotel, no bridge so don’t arrive too late
Stayed 1 night in May 2022

10/10 Excellent

Michael

Stayed 1 night in May 2022

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Lacking irish level of service and attention
The hotel and grounds lovely and nothing to complain about cleanliness or physical condition of facilities. Our 5th hotel on Ireland tour and this one all the service seemed "transactional". Checkin and out confusing, last dinner served 7:30, sommelier suggestion for beef course was "any of our red wines ". The island location accessible by ferry only is both romantic and isolating.
Stayed 1 night in Apr 2022

10/10 Excellent

Wayne, brownsboro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay I’ve been there several times Still amazing!!!!
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay in a Historic Castle!
We loved our stay at Waterford Castle! The staff was very welcoming and helped us with our luggage upon arrival. The rooms are very clean and come with loads of amenities. We certainly recommend this option to anyone staying near Waterford!
Stayed 1 night in Jan 2022

10/10 Excellent

Miles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great unique place on its own island. Staff are super efficient and friendly. Rooms are spacious, classic and well appointed. Hallways are tired but that’s the only thing negative.
Stayed 1 night in Aug 2021

10/10 Excellent

Olive

Stayed 2 nights in Aug 2021

10/10 Excellent

ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Fantastic location on a private island on the river suir. Requires a short free car ferry ride which takes 5 mins. Rooms are old world what you'd expect from a castle. Interior very ornate. There's a fabulous fireplace in the reception. I could imagine sitting there on a cold winters night with a couple of hot whiskeys! Staff are very friendly. Afternoon tea and dinner in the dining room were amazing. Overall a great stay and a great old world experience. Will definitely visit again.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was on an island with ferry access. A real get away,
Stayed 2 nights in Jul 2021

10/10 Excellent

Declan

Stayed 1 night in Jun 2021

8/10 Good

Dr Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Jennifer, Phoenix, AZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this hotel and the whole grounds of this castle are beautiful. We stay here everytime we come to Ireland.
Stayed 1 night in Nov 2019
Response from Marketing Team on 28 Feb 2020
Thank you for taking the time to leave us a review. We are delighted you have enjoyed your past stays with us and look forward to welcoming you back to the Island Resort Soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous secluded castle. Very classy. The food was amazing. The staff was amazing. The bathrooms are classic Victorian old bathrooms but fit the style of the hotel. Was a great way to end my vacation in Ireland. Was such a beautiful place and can not wait to go back. I highly recommend this property as a place to stay while visiting Southern Ireland
Stayed 1 night in Nov 2019
Response from Marketing Team on 28 Feb 2020
Thank you for taking the time to leave us a review. We are delighted you have enjoyed your stay with us and look forward to welcoming you back to the Island Resort Soon.