Exterior

Reviews of Treacy's Hotel Waterford Spa & Leisure Centre

3 out of 5
Treacy's Hotel Waterford Spa & Leisure Centre
1 Merchants Quay, Waterford, Waterford

Reviews

7.2

Good

Rating 10 - Excellent. 48 out of 225 reviews" "
Rating 8 - Good. 82 out of 225 reviews" "
Rating 6 - Okay. 52 out of 225 reviews" "
Rating 4 - Poor. 24 out of 225 reviews" "
Rating 2 - Terrible. 19 out of 225 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family of 3 stayed here for one night and we enjoyed the hotel. The location on the river is pleasant and is great for seeing the sights of Waterford. The staff was friendly and welcoming and the room was comfy. Overall it was a delightful experience.

2/10 Terrible

Chris

Business traveller, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I stayed at the front of the property and the noise levels where high and the windows did not seal correctly so I may have been sleeping outside with the traffic.
Stayed 1 night in Mar 2024

10/10 Excellent

Nóra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable stay in the heart of Waterford city.
Stayed 1 night in Dec 2023

8/10 Good

David

Stayed 1 night in Nov 2023

8/10 Good

G

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2023

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
One Night in Waterford
Hotel felt a bit run down. Lobby was messy with Xmas decorations that were duebto go up. Room was dirty with hair in shower and sink from previous occupant or cleaner. Paint was flaking in bathroom and appliances had limescale. Room lacked lights and power sockets next to bed. Wouldnt rush back!
Stayed 1 night in Nov 2023

10/10 Excellent

gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Neil

Stayed 1 night in Sep 2023

10/10 Excellent

Virginia

Stayed 1 night in Aug 2023

6/10 Okay

Eimear

Stayed 1 night in Aug 2023

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unkempt and outdated and in need of deep cleaning and some fresh interiors Bathroom ceiling leaked on top of me while in the toilet.. water ran into lights.. really unsafe.. we left straight away. Breakfast ingredients were good and the service there was lovely also.
Stayed 1 night in Aug 2023

6/10 Okay

Keith

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Anas

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing
No AC in my room even though the only reason I booked this hotel was because it was advertised as an AC hotel. Check in took a long time there was nobody at the desk
Stayed 1 night in Jul 2023

4/10 Poor

Arturo, Santa Barbara

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is near the center of Waterford, but it is on a very busy intersection, so very noisy and you hear it in the room. The property has seen its best days and is in need of a major remodel. The interior is dark, smelly, small, and looks very old. It is a series of connected buidlings, so a maze to go through. The food for dinner was OK, but definitely go out instead of eating here. No parking on site, and the "free parking" is three blocks away.
Stayed 1 night in Jul 2023

4/10 Poor

Terry

Disliked: Property conditions & facilities, room comfort
This hotel is not as advertised. It is in a poor part of town, very dated, small, poorly equipped rooms. 4 star price for a 1 star experience.
Stayed 1 night in Jul 2023

4/10 Poor

Michelle, Henderson

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The property was in a good location on the waterfront and within walking distance to a lot of sites. We chose to pay 11 Euro to park across the street at the waterfront car park (rather than dragging our luggage up/down the hill to the free hotel parking). The staff was nice. The Timbertoes bar was out of the ingredients for most of the cocktails listed as available. They did have live music in the evening, which was good, but consisted mostly of American standards. There were a couple of big issues with our stay. The first was that our room was located in Block B. I'm guessing Block B was the building next door and the hotel expanded into that space at some point. What this meant for getting to our room: elevator (lift) from reception to floor 1. Trek through a maze of hallways and fire doors following signs for block B, Climb 4 stairs with luggage, go through another fire door and around to the block B lift, take block B lift to 3rd floor, exit lift, down another hall, through a couple more fire doors, down a bunch of stairs with luggage, another hall, through 2 fire doors (and the cleaning staff storage area) to get to a door thay lists 2 rooms, key card to get theough that door to get to our actual door (which also required key card). The room was hot, dimly lit, and there was a lot of traffic noise. The bathroom was small and there was no place to put anything. The second major problem was the shower. The water was scalding hot-like burn yourself, can't stand in it hot.

2/10 Terrible

Jack

Disliked: Staff & service, property conditions & facilities
Bad experience. Management team did not communicate our breakfast need and stated that they were unable to help. Not even a small compensation was offered for their mismanagement. Will not be back. Ever.
Stayed 1 night in May 2023

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located and decorated nicely. We really enjoyed our stay here. The room was quite small as is typical for these older hotels but it was adorable. We were looking forward to using the pool but once we took a stroll around the hotel and found the pool area, we realized the amenities are open to the community and it appeared that it’s utilized as a local gym of sorts so we felt like we’d be intruding. The price was a little steep for what you’re getting but we’d likely stay here again due to the location and the cleanliness of our room. The staff was adequately hospitable too!

2/10 Terrible

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful Hotel
Hotel is tired & dirty, in desperate need of refurbishment
Stayed 1 night in May 2023

10/10 Excellent

Gary

Stayed 3 nights in Apr 2023

10/10 Excellent

Dan

Stayed 1 night in Apr 2023

6/10 Okay

Lorraine

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend
Staff were very pleasant and helpful i stay in this hotel a few times a year and I can’t get enough of it would highly recommend and great for kids
Stayed 3 nights in Feb 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Raza

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect city getaway
A very central location with excellent prices made this the perfect hotel to stay in Waterford and be able to experience the city by walking and a quick train trip from Dublin made it a relaxing adventure.
Stayed 2 nights in Jan 2023

4/10 Poor

Thomas

Business traveller
Liked: Staff & service, amenities
I’ve stayed here a few times now and it’s always been grand. My last visit though wasn’t as good. Shower was cold, there was an sharp earring on the bathroom floor that I luckily didn’t stand on barefoot and the Wi-Fi was non existent. The toilet spent most of the night refilling loudly which kept me up. Again as I said I’ve stayed here before and been happy enough. Beds are comfy, staff are friendly and helpful just this last visit was a bit disappointing

8/10 Good

Philip

Business traveller
Fire or not - you decide
The bar staff seemed nonexistent after about 11:00 pm, with no one around to serve the guests, and the breakfast was mediocre, to say the best. My biggest issue and genuine concern was the intermittent, but constant fire alarm between 8:15 am and 9:00 am. On-off, on-off. Apparently, it's the steam from people's bathrooms setting off the alarms in people's bedrooms. If that's the case they need to change the alarms.
Stayed 1 night in Dec 2022

2/10 Terrible

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice breakfast. Very convenient walking distance to the historical “Viking Triangle”.
Stayed 2 nights in Sep 2022

10/10 Excellent

Philip

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn’t recommend
Hotel needs a refurbishment very dowdy and dated and not in a good way
Stayed 1 night in Aug 2022

2/10 Terrible

Donall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
extremely noisy
extremely noisy the rooms look like they haven't been cleaned in a long time the staff were very rude
Stayed 1 night in Aug 2022

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump
This hotel is a sh_t hole and a fire trap. - Narrow dirty hallways - Tiny elevators - Dingy rooms - Poor ventilation - Fire escapes difficult to find - Poor lighting
Stayed 1 night in Jun 2022

4/10 Poor

Sylvia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled musty. It is literally a maze to find your room, stairs, two lifts, asked for assistance twice - finally found our room. Temperature control was not present - room extremely HOT. Got up right away and left, glad we only stayed one night.
Stayed 1 night in Jun 2022

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Lovely location
Stayed 2 nights in a twin room. This hotel caters for very large overnight coach parties. Spa is too busy, used by locals.
Stayed 2 nights in Jun 2022

8/10 Good

Sam

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Cynthia, QUEEN CREEK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Clean and good service.
Stayed 1 night in May 2022

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant overnight stay
A pleasant overnight stay, river view from the hotel room. I had an enjoyable swim in the 20m pool. The full Irish breakfast was very tasty.
Stayed 1 night in May 2022

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good value
Very good value, lovely breakfast, bonus a pool, staff very nice. Bit dated but very well priced. Got woken up by night porter by mistake and there seemed to be a generator outside the door that made constant humming we all heard it. Bit annoying. Otherwise good experience there.
Stayed 1 night in Feb 2022

6/10 Okay

Patricia

Didn't really like my stay because the first room that I was given was extremely too warm and stuffy as someone who was cleaning the room before I checked into it turned the radiator up very high and the room was like a oven and even with the two windows open it didn't make much of a difference and I also didn't like the location of my room as it was in the middle of two other guest bedrooms .So asked the receptionist could I be moved to a different room and that wasn't really much better as it was very dark due to its location and the light needed to be turned on
Stayed 1 night in Nov 2021

10/10 Excellent

David Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Yvonne

Disliked: Staff & service
Stayed 2 nights in Oct 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely staff friend bar staff very nice
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2021

8/10 Good

eamon

Travelled with family
Liked: Staff & service
Good
Stayed 5 nights in Sep 2021

8/10 Good

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced food
Hotel is Easy to find Staff are friendly the only thing wrong with the hotel is the food it is mediocre and overpriced
Stayed 3 nights in Aug 2021

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021