Ratings based on 2,196 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom NY

Not so great

Posted 22-Apr-2015
Pros: Cleanliness
Cons: Friendliness of courtesy desk staff and services included
Location: car required
Accommodations requested online, cost extra at check-In, ex. internet and parking. Bathroom handicap accommodations requested not prepared and needed to be restated at check-in.
2 out of 5
by A verified travellerfrom Moorestown, NJ

April 18, 2015 - ! night stay with NO sleep.

Posted 22-Apr-2015
Pros: We like the proximity to our son's university.
Cons: Yes, I would like a refund for the entire cost of our stay, in the amount of $319.45 due the noise from the air conditioner and our lack of sleep.
Location: We walked to visit the museums and local restaurants while visiting.
My husband and I as well as our family have stayed at The Washington Court Hotel over the last two years on at least three other occasions for one and two nights and had wonderful stays. Recently we stayed at The Washington Court Hotel on Saturday, April 18, 2015 for one night while visiting our son at a local university. The rate was over double the normal rate due to a World Bank Conference and our stay was ruined by the constant noise the air conditioner (relay switch) made during the night. Every time the air conditioner shut off it sounded like it was crashing through the ceiling. The noise kept waking us up throughout the night. When we checked out of the hotel on Sunday, April 19, 2015, I brought this to the attention of the management staff at the front desk. I told them that we were woken every time the air conditioner went off. The noise the air conditioner made was intermittent throughout the night and it kept waking us up all throughout the night. The staff told me that I should have had maintenance come up and fix the air conditioner. I told them it was the middle of the night and we did not want to be kept awake while waiting for the maintenance staff. The staff offered a $25.00 food credit or to upgrade our room on our next stay. Unfortunately, I am extremely dissatisfied with either the food credit or a room upgrade on our next stay and at this point do not think we will patronize the hotel. I would like a refund $319.45 for the entire cost of ou
4 out of 5
for Students
by A verified travellerfrom Philadelphia

Flawlessly efficient experience

Posted 21-Apr-2015
Pros: It was my first time staying at the washington court hotel, yet I felt like I knew where everything was within two minutes of arrival.
Cons: Really didn't mind foregoing the king deluxe for two doubles with the early check-in, but I didn't appreciate the staff calling it an "upgrade."
Location: Quick walk to national mall. Museums 99% free, monuments free, lots of food to chose from, but do thorough dining research ahead of time.
Girlfriend and I checked into our room at 11am, even though our check-in was not supposed to officially start until 4pm. We forewent a king deluxe for two doubles with the early check-in. Didn't bother me. Comfortable, yet expensive valet parking. Parking in dc is simply expensive. Short walk to the National Mall. Didn't really spend much time at the hotel, but the room was cozy and clean. Woke up at 8am to respectably loud noises from the hall. Was treated with respect by all staff members.
3 out of 5
by A verified travellerfrom CA

Good location bad staff

Posted 15-Apr-2015
Pros: Lobbey
Cons: Rooms, decoration...
Location: Near capitol, lots of locations and beautiful places to visit..also close to train station...
Very nice lobbey! But the rooms are just ok. The staff? Honestly not very polite and not very kind...i mean the front desk people...
4 out of 5
for Everyone
by A verified traveller

Schönes Zimmer, unfreundlicher Check-in/Check-out

Posted 14-Apr-2015
Pros: die Lage
Das Hotel liegt ca. 5-10 Min. vom Capitol bzw. der Union Station entfernt. Für die Erkundung der Umgebung (Capitol und National Mall) ideal. Allerdings zieht sich dann doch der Weg bis zum Lincoln-Memorial, haben für den Rückweg dann die Subway genommen (einmal umsteigen) bis zur Union Station (toller, sehr sauberer Bahnhof) Wollten dort abends dann noch etwas essen und waren perplex, dass die Läden als auch die (Schnell-) Restaurants bereits um 21.00 Uhr schließen. Nur ein Chipole (mex. Schnellresaurant) hatte noch bis 22.00 Uhr auf - unser Glück :-)) Wir sind mit dem Mietwagen beim Hotel vorgefahren und wurden innerhalb Sekunden von 2 Angestellten umringt, die sofort das Auto ausgepackt haben (das ging so schnell, dass selbst Dinge, die wir nicht auf dem Zimmer haben wollten (großer Geträkevorrat) etc. schwupsdiewupp auf dem Gepäckwagen standen) und dann den Autoschlüssel verlangten, um das Auto zu parken (46,-- $/Nacht!) Der Check-in an der Rezeption war neutral bis unfreundlich, das Gleiche beim Check-out. Auf unserer ganzen Rundreise ist uns kein unfreundlicheres Rezeptionspersonal begegnet. Das Zimmer war schön, sauber und mit einem großen Badezimmer, da gibt es nichts zu bemängeln. Dass allerdings in so einem Hotel das kostenlose WLAN nicht im Preis enthalten ist, ist absolut schwach. Der WLAN-Zugang im Foyer, der kostenlos ist, war seeeehr schwach. Selbst in billigen Motels sind wir da besser bedient gewesen!
5 out of 5
for Everyone
by A verified travellerfrom Los Angeles

Nice hotel - close to Union Station

Posted 12-Apr-2015
Cons: A private safe in each room would be nice. I had to use the hotel safe, but it was complimentary.
Location: Across the street from Starbucks, walking distance from delis, pizzeria and Union Station. A few blocks from the Capitol.
I loved this hotel! I would definitely stay here again.
5 out of 5
for Everyone
by A verified travellerfrom Near Cardiff Wales

A magical Holiday.Washington is am awesome city

Posted 10-Apr-2015
Pros: Large Lobby , with separate seating many few TV and three separate places to eat. Pool tables The two glass lifts where trendy
Cons: A safe in the room
Location: It is central a short walk from Union station Close places to eat breakfast I recommend Corner Park Bakery, lots of choice and tastes good
A marvellous hotel. Staff where so friendly and helpful a big thank you to Paul and Alain for all their advice on visiting various locations on public transport, plus booking trips. Not forgetting Sam on the door what a fab man. The room was large, modern in appearance with a marble bathroom. Housekeeping was first class. There are facilities for coffee and tea plus Wifi access and large TV. The city is huge with lots to see,lots of walking do wear comfy shOut of oes. Places to see:- Capital Hill, includes Capital Hill building, The library of Congress,ect Lincoln memorial, Washington Memorial, Vetnam Memorial, George Town Out of town Arlington military cemetery in Pennsylvania, Gettysburg in Virginia. Awesome shopping in Pentagon City, designer clothes much cheaper than in the Uk
4 out of 5
for Everyone
by A verified travellerfrom Fort Lauderdale

Nice Hotel Close to the Capitol Building

Posted 10-Apr-2015
This is a comfortable upscale hotel with a pleasant staff. Rooms are nice and would say my overall experience was well above average.
5 out of 5
for Everyone
by A verified traveller


Posted 08-Apr-2015
Pros: location
Cons: it was great to have free coffee but tea woudl have been nice also.
Location: near union station where the buses and metro left from
Very helpful staff and we had a beastiful view of the capital building.
5 out of 5
for Everyone
by A verified travellerfrom florida

My 2nd stay, def a third!

Posted 07-Apr-2015
I really enjoyed my stay, my room was very cozy and clean. Compared to my first visit 100% better, I will be returning. Jonaet at the front desk was very friendly and courteous. Thank you.