Ratings based on 2,308 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Nice hotel with great location

Posted 23-Jul-2015
Pros: staff, cleanness, location
Location: sight seeing
Went to DC for a three day trip and stayed in WCH for two nights, very nice experience! The staff at the front desk was really friendly and helpful. Great location too, close to the Union Station and the tourist sites around Capitol Hill.
5 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Very nice and excellent service....

Posted 23-Jul-2015
Location: Excellent location close to Union Station.
The room was big and very clean. I needed to print a 7 page document for a meeting the next morning. I asked at the front desk if there was a way for me to do it. It was 7;00pm. The attendant told me to e-mail it to him and he would print it right away. I did and he in 2 minutes had the document printed for me. He even asked if I needed extra copies. All of this at no extra cost. That is what I call fantastic timely service...
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Wow!

Posted 21-Jul-2015
Pros: The staff, the cleanliness, the size of the rooms, etc
Cons: A place where you could eat late at night, a light snack, if possible
Location: We were near the union station and not far from the capital. Nice pubs and shopping as well.
We were amazed when we walked into the hotel. Clean, helpful, friendly. The staff helped at any time and were very pleasant to all guests. I would recommend this hotel to any one and will come back again!
4 out of 5
Recommended
for Families
by A verified traveller from savannah, ga

Nice hotel as long as you don't get a corner room

Posted 20-Jul-2015
Pros: It was very well decorated and the front door staff were very friendly.
Cons: Not placing visitors in the room I stayed in if they want any sleep.
Location: The location was about 2 blocks from union station, very convenient. I wouldn't walk around after dark though.
The hotel was very nice, the staff were friendly. There was an unexpected $50 fee for "incidentals" that I was not expecting and also they put us in a corner room which just so happened to be directly across from the vending machines which meant people were coming and going all hours of the night. Also, the room was directly above the entrance to the parking garage and a convenient place for staff to take breaks so it was actually quite loud where we stayed. Other than that my stay was fine.
4 out of 5
by A verified traveller

Posted 19-Jul-2015
Great staff took care if you quickly. The room just needed to be updated and cleaned better.
4 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Nice hotel

Posted 17-Jul-2015
With the exception of Alain, reception staff were snubbish. They were unfriendly at all. One male staff was also not knowledgable about road routes and Metro system.
5 out of 5
Recommended
for Everyone
by A verified traveller from Eureka, KS

Wonderful staff

Posted 14-Jul-2015
From the moment we walked up to the door, the staff treated us like royalty. The doorman held our luggage until our room was ready, allowing us to go to lunch. The desk help was always welcoming us to the hotel, often offering us extras like an umbrella when needed. The doorman would open the door as we walked up, also welcoming up and talking or answering questions. Our AC was not working when we arrived and maintence quickly arrived to repair it. ( A previous guest had them turn it off because her room was too cold.). They brought a refrigerator for when we asked at no charge. We printed our tickets off for the return flight for free and were wishes well as we checked out of the hotel. This was a great experience.
3 out of 5
Recommended
for Everyone
by A verified traveller from new york

Deluxe room with queen size

Posted 12-Jul-2015
The hotel is very nice...however we book a deal at Expedia for a deluxe room with a queen size and the room is not deluxe. It is very small....enough to fit the bed and that's about it.
4 out of 5
by A verified traveller

No hotel should have full sized beds

Posted 10-Jul-2015
Great location, price, staff, value. However, I would never stay at a hotel that didn't have Queen or King sized beds unless I was traveling alone. A full sized bed is too small for two people.
4 out of 5
Recommended
for Everyone
by A verified traveller from boston

Great location for a great price!!

Posted 09-Jul-2015
Besides the expensive parking this is a great hotel. We were only 3 blocks from Union square and a short bike ride from the national mall. We drove and took our bikes from Boston MA but next time we will fly and just take cabs and rent bikes there. The ride down was a hassle and took too long. The staff at the hotel was great!!! The doormen, valets and front desk were very polite and nice. We def want to stay here again!! P.s. WiFi is not free either...the only other downside...we were surprised it cost 10.99 for decent or $20 per night for good WiFi.....it adds up fast.