Ratings based on 709 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Nov-2014
Great price / value ratio. You can have a great apartment with fully equiped kitchen.
2 out of 5
by A verified travellerfrom New York

No hot water???

Posted 23-Nov-2014
There was no hot water when I tried to shower at 10am (not a busy time). When I notified the staff upon checking out, they didn't even apologize for the inconvenience, they asked me why I didn't notify them earlier. I was given the wrong WiFi password at check-in. And I couldn't access any of the four Wifi networks until I called and they re-booted all the modems. No bottled water on the premises. Not even for sale. So I had to walk around the corner to a local drugstore, upon my arrival at 10pm. I wouldn't recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to downtown.

Posted 19-Nov-2014
Nice hotel close to downtown. Loved having the full kitchen! Only complaint was there wasn't a TV in the bedroom.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Pittsburgh

Very comfortable and nice hotel

Posted 19-Nov-2014
Pros: The bedroom is seperate from living room and bathroom. The bed is very comfortable. The location is quite and easy to find.
Location: Convention center. I was for a conference so it is very convenient.
Very nice hotel! Quite and close to the convention center which made my days much easier!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Alabama

Nice hotel and close to some attractions.

Posted 14-Nov-2014
Pros: The location of the hotel met all my needs. It was across the street from the convention center.
Location: Walking distance from Chinatown, verizon center and restaurants.
The only thing that I have to complain about it is that my AC was not working properly. Other than that everything was perfect.
4 out of 5
Recommended
for Families
by A verified travellerfrom New Jersey

nice for family

Posted 10-Nov-2014
It's really family friendly hotel. There is cafe and CVS around the corner. Beds are fine but the sofa bed is not good for either kids or adult. No view in our rooms and we only saw people's apartments. Nice talking distance to museums. Guess the block is under development and doesn't look very appealing.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Nov-2014
Hotel is older but has a nice kitchen and living area. Good for small families.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Costa Mesa, CA

Great, great and once more great. Great room ,

Posted 07-Nov-2014
Great and friendly hotel , the room size are great the kitchen it's great. The only unplasent think that I have there was when we ask for taxi to the airport they arrange us someone that ask for more then double the normal price (around $16 without tip) and when we get there he ask for $35 without tip I believe is someone that the front desk know and setup for us without any cab ID number,That was very unpleasant experience that we experience with them. I will recommended that If you need can just do it your self. All I all great hotel.
2 out of 5
by A verified travellerfrom Sharon, MA

Disappointing hotel

Posted 04-Nov-2014
I was disappointed in this hotel. I originally picked it based on good reviews, but I found the facilities did not live up to them. The entire suite was tile floor, and admittedly the photos did show this feature. But it made the hotel so noisy - I could literally hear the man next door sighing as he was watching TV. What's more, one morning I woke up to no hot water and the only reason the staff gave was "Oh well, they were working on the boiler." No advance notice, no apologies, nothing. Later that day when I got back to my room, my keys didn't work so I had to go back down to the desk to get them reset. After my room was cleaned, there was white residue in the glasses in the bathroom. The only good thing is the room was spacious - the size of a small one-bedroom apartment with a full kitchen. So it may make sense for families looking for a separate bedroom at a reasonable rate. Otherwise, I do not recommend this hotel.
2 out of 5
by A verified travellerfrom aruba

Close to convention center nothing else good about

Posted 28-Oct-2014
Stairs at entrance make a difficult acces for strollers/wheelchairs/suitcases. Door key wasn't working properly so we could walk back to front desk to have it fixed almost every day. Bed and sofabed slept really awful. There was a lot of street noise. Kitchen was missing some cutlery and there was no decent knife. Sponge was cut in half, how cheap is this? No, I won't stay here ever again.