Ratings based on 943 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Great little hotel

Posted 27-Aug-2014
Pros: Great staff, clean modern rooms, the pet goldfish, the location
Cons: Greater room service options/times would have been nice
Location: Very close to all the bars and shops on 14th Street, as well as walking distance Dupont Circle and the metro.Quick cab ride from Union Station
This is a great hotel, a small boutique one with very attentive staff. Within a day or two of being there, the front desk stafff knew me by name which was a nice touch. They give you a pet fish for the duration of your stay which is something I loved too. Housekeeping was very involved and always on hand for anything you needed, and the rooms were clean and modern with great decorating. The proximity to everything is great too and it was a quick ride from Union Station. In a way I wish it was bigger as I prefer bigger hotels to small ones, but overall it was a great stay. I wound up having to leave early due to a family emergency back home, and they were kind of enough to refund the rest of my nights.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Aug-2014
I'd got a parking ticket because the person didn't know how Soto drive a stick all good
Comment from Hotel Management
25-Aug-2014 by Jennifer, Hotel Management
Thank you for your feedback. I'm sorry again that you got a ticket. Our parking enforcement is very overzealous! We paid your ticket but sorry again for the inconvenience.
1 out of 5
by A verified traveller

Too many extras

Posted 20-Aug-2014
4 out of 5
Recommended
for Everyone
by A verified traveller from florida

Walking distance to everything

Posted 15-Aug-2014
Pros: Rooms were spacious and clean.
Cons: Breakfast selections
This hotel is near so many of the DC sites, very convenient.
5 out of 5
Recommended
for Couples
by A verified traveller

Four Nights

Posted 11-Aug-2014
Pros: The rooms were big, sexy, cool, and quiet
Cons: Beer at happy hour
Location: DuPont Circle, Mall, 14th Street
Beautiful hotel, funny happy hour, great location. A few blocks from 14th street.
4 out of 5
Recommended
for Everyone
by A verified traveller from ft.lauderdale

Great hotel, within blocks of the White House

Posted 11-Aug-2014
Cons: The hallways are old looking, and the bathrobe is so cheesy, but amusing. Because it is animal print it doesn't look clean or fresh.
Our stay was great, we had a spacious room. The watermelon sangria was amazing at the daily free wine hours. Free bike rentals were also awesome. Customer service was amazing, very helpful and accommodating. Housekeeping was great. Lots of towels provided. Comfortable bed. The only minuses were that the sheets kinda smelled the first night and on the last night the ac gave out. But overall it was a pleasant stay. Room service quite pricey, but it usually is everywhere. Great location, near whole foods and some nice eateries, but at least a few blocks from metro stations. Taxis are pretty cheap though and consider taking the buses that run along 14 the and 15th streets.
3 out of 5
by A verified traveller from Beaumont

Great location for tourist

Posted 08-Aug-2014
Good location Starbucks & CVS is about a 5 minute walk away. The monuments & capital is near by. Restaurants near by. We Book an executive King Bedroom, room was very spacious, however when ck in the bathroom was not clean, had hair in bathtub, their comforter on bed was stained with handprints & other things (was afraid to use comforter). Prepare for the color red, it is very red everywhere.
Comment from Hotel Management
12-Aug-2014 by Jennifer, Hotel Management
Hi Texan. Thank you for the feedback! We usually get top marks for our housekeeping and cleanliness so I am so sorry that you did not experience the best! I will be sure to look into what happened and thank you for reporting!
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing DC weekend

Posted 21-Jul-2014
Pros: the hospitality
Cons: N/a
Location: it was close to everything but yet still excluded from the business
Hotel was amazing and comfy. The hotel bartender was amazing .. she was so friendly, I would go back to this hotel
Comment from Hotel Management
25-Jul-2014 by Jennifer, Hotel Management
We are so excited that we had something to do with your "Amazing DC weekend". Thanks for giving our awesome bartender a shout out and we look forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati

God Hotel, decent location, Not so friendly staff

Posted 20-Jul-2014
This is the second time we have stayed at the Rouge. It id a cute boutique hotel that's within walking distance of walk the metro, circulator, and even the Whitehouse. The staff are somewhat smug and not nearly as friendly as the other Kimptons. My daughters and I love Kimptons but this one is not as welcoming for kids. No typical Karma options. It's still worthwhile if you want a good location and travel without staff volunteering the niceties as the other Kimptons. This one, you will have impose upon yourself to request things and be questioned as to why you would like an extra pillow. (Humm, because I would like one?)
Comment from Hotel Management
05-Aug-2014 by Jennifer, Hotel Management
Dear J from Cincy. Thank you for your feedback! It is rare that we hear that our staff is aloof and unfriendly but thanks for letting us know so that we can improve. We welcome all kinds of visitors and we love having families. I'm sorry again that this didn't come across.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good location for getting around the city.

Posted 13-Jul-2014
Pros: Location and room rates.
Cons: Coffee pot and a microwave would have been helpful,
Location: Near some of the points of interest.
Overall the hotel experience waaaaas very good. The staff was very friendly and knowledgeable about the city and its attractions.
Comment from Hotel Management
15-Jul-2014 by Jennifer, Hotel Management
Thank you for staing with us during your last trip to DC. I am so pleased that we made your visit more memorable and we look forward to welcoming you back soon.