Ratings based on 585 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from toronto ontario

Excellent location, fantastic staff

Posted 07-Sep-2014
Great hotel, close walking distance to Georgetown and all the monuments and the subway. The staff were fantastic. We were fortunate to be upgraded and the concierge on the 9th floor was outstanding. She went out of her way to help us with reservations and was clearly interested in ensuring that we had a great stay. All round it was a great trip!
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Enjoyed the short walk into Georgetown

Posted 29-Aug-2014
Pros: A nice relaxed approach
Georgetown offers good restaurants and a nice selction of shops
5 out of 5
Recommended
for Everyone
by A verified traveller from Glen Head, NY

Elegant and inviting

Posted 27-Aug-2014
Pros: Elegance
Cons: Though the restaurant, Juniper, was absolutely beautiful, the food and service were horrendous. Horrendous. Really bad.
My daughter and I stayed for two nights during a college visit and were very pleased with the accommodations. The hotel was beautiful, clean and the staff was friendly and courteous.
5 out of 5
Recommended
for Everyone
by A verified traveller from N

Good location

Posted 10-Aug-2014
Easy to get to the main sites from hotel and it was close to restaurants so you could eat out for breakfast and dinner
3 out of 5
by A verified traveller from Texas

Construction

Posted 03-Aug-2014
Pros: Staff very well trained
Cons: Be upfront about construction at hotel
Location: Restaurants within walking distance, Georgetown a short walk.
Construction ongoing at hotel. Courtyard area closed to guests. Not a mention of this from the hotel prior to booking or at check in - would have though that we might have been pre-informed about the construction as we had booked in advance - or that there might have been something from the hotel like a discount for having a view of scaffolding planks, but nothing. Also not really good location - have to walk into Georgetown or to Foggy Bottom for the Metro, not recommended for sightseeing.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Jul-2014
Room was clean and comfortable. The hotel is in walking distance of restaurants and shops. Perfect.
Comment from Hotel Management
15-Jul-2014 by Keely, Hotel Management
Thank you for your 5 star review. We appreciate you taking the time to review us, and hope to welcome you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in great neighborhood.

Posted 07-Jul-2014
Pros: Pretty. Serene. Luxurious.
Cons: Not sure.
Location: Adjancent to Georgetown and near Dupont Circle too. Walking distance to wonderful window shopping and great restaurants.
Just one complaint. The coffee cups in the room had not been washed/replaced so we had to order coffee up to the room.
Comment from Hotel Management
15-Jul-2014 by Keely, Hotel Management
Thank you for the 4 star review. We appreciate you taking the time to share your experience.
4 out of 5
Recommended
for Personal Event
by John from Washington, DC

great hotel, mediocre location

Posted 13-Jun-2014 on Hotels.com
this hotel has impeccable service and very well appointed rooms. the location is between Georgetown and Dupont but a short walk in either direction
Comment from Hotel Management
23-Aug-2014 by Keely, Hotel Management
Thank you for your review John! We appreciate you taking the time to review us and are grateful for your compliments towards our impeccable service. Thank you again,
4 out of 5
Recommended
by A verified traveller

Posted 13-Jun-2014 on Hotels.com
Comment from Hotel Management
23-Aug-2014 by Keely, Hotel Management
Thank you for taking the time to rate our hotel, and we appreciate your four star review!
5 out of 5
Recommended
by A verified traveller

Posted 09-Jun-2014 on Hotels.com
Comment from Hotel Management
23-Aug-2014 by Keely, Hotel Management
Thank you for giving our hotel a five star review. We appreciate the review and hope to have you back on your next stay.