Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
84% of guests recommend
3.5 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom York

Only if you have to be in the area

Posted 16-Jan-2015
It is hard to understand how so little effort can be made on basic things like smiling staff, checking that rooms are properly cleaned etc. I got a "can't ignore it" price but next time they would have the give it away. Don't get me wrong, it's not ghastly. Just you wouldn't want to pay much for such a charmless experience. And I thought smoking was banned in all workplaces. Not in this hotel. Maybe that's the clue - no one considers it a place of work, not even the staff.
2 out of 5
by A verified traveller

Timewarp

Posted 22-Dec-2014
Pros: The staff & the outside/surrounding area. Nice walk into the town through the back of the car park.
Cons: Would need many $million investment and a miracle...
Look like Britannia Hotels think that a lick of paint counts as refurbishment to 50 year old room d├ęcor. Come on Britannia - CRT TV's, Corby Trouser press? Nowadays travellers want comfort and space - the desk wasn't big enough for a laptop with the enormous lamp on it, but the very poor internet made it pointless anyway. Shower not working, creaking from the above floor means you wake up whenever they do (05:30 in my case). Oh, and the further from the main reception/bar area you get, the stronger the smell of damp/cigarettes becomes.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom l

Once Great now ok

Posted 12-Dec-2014
Look....this could be a superb hotel. Location and building all the makings of a fantastic venue. BUT it has been bought by britania hotels who are essentaily pontins holidays so it's full of low cost northern coach tours. In the summer I don't mind as the Black Horse in the vilage is superb for dining. Nice walk in. Soong as you know what you're booking, fine.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely. Staff were very friendly

Posted 30-Oct-2014
Good for country side lovers. It was so calm and peaceful. Very friendly and polite staff.
3 out of 5
Recommended
by DSB1from Reading

Good Location

Posted 28-Oct-2014 on Hotels.com
I will return again because the location is ideal for me on business trips to Nuneaton, Leicester and Mansfield
4 out of 5
Recommended
for Business Travellers
by Peter Sfrom Manchester

Nothing wrong with this place

Posted 25-Oct-2014 on Hotels.com
I was a bit worried when I booked this hotel, as older larger hotels often lack a certain something but this hotel is fine. A bit of a rabbit warren, lacking lifts but its fine. Nice rooms, wi fi etc. The only downside was a poor O2 signal but made for a quiet stay. Nice bar area ( some of the sofas look a bit dodgy!) .Food OK. Breakfast sausages not great but if thats all there is to complain about, who cares! Gardens are beautiful but not much else to do. Seems to be a haven for OAP coach tours but I was staying 2 nights on business. It did take me ages to get an ironing board and management could do with ammending the one hour closure on supposed 24 hour bar food between 10 and 11pm. I arrived at 9.30 and waited til 11.30 pm for a sandwich.....very nice sandwich though. Overall, well done Britannia.
4 out of 5
Recommended
by louloufrom crete

Comfortable

Posted 20-Oct-2014 on Hotels.com
Room was clean and comfy, place could do with some new decor and carpets, food was good although the evening carvery is expensive I think especially when it's offered during the day for half the price.... The staff are nice and helpful.
1 out of 5
Recommended
for Business Travellers
by Lawrencefrom Leeds

Dont book the exec room - they dont have any!

Posted 18-Oct-2014 on Hotels.com
Didnt have the exec room i booked with double bed. Ended up with a basic room and single twin beds. Hotel reluctant to refund to price i could have booked for :(
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Tired rooms

Posted 18-Oct-2014 on Hotels.com
Beautiful building, but my bedroom was in dire need of refurbishment. Clean put peeling paint etc. Ate in the carvery, all self service, food poor quality and not topped up regularly enough so if not run out was cold. In the middle of no where so not easy to go out and eat elsewhere. OK if you need an overnight stop and do offer a good rate, but definitely not a home from home and not as enjoyable an experience as other hotels in the area.
3 out of 5
Recommended
for Couples
by A verified travellerfrom Germany

Middle of Nowhere

Posted 18-Oct-2014
Pros: Its a hotel with character. Has a modern Leisure facility but its not free for guests
Cons: better choice of food for Evening meals. Update the rooms
Location: The hotel is in an area of an historical nature. Set in a large "Park" and close to location of the Battle of Bosworth
The hotel has "character and an impressive facade ", but is not easily accessible from M1 closer tho to M6. The rooms (even a suite), are old but generally in keeping with the general hotel appearance. The main Car Park is small for a hotel with over 200 rooms so it requires a trek through the leisure club from the rear car park. The night of the stay was very busy with coach trips /conferences so can be noisy. The Suite I was upgraded to was large but cold as the radiators were not working and there was the kitchen Fan going all night despite being told it stopped at 11pm. Evening meal is a set Buffet - they could do with offering a wider selection of food for those not wanting a three course meal. Sadly, would not be my first choice for an immediate return.