GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Mamaison Hotel Le Regina Warsaw offers 61 air-conditioned accommodations with minibars and safes. Rooms feature city, courtyard, or garden views. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with handheld showerheads, bathrobes, slippers, and makeup/shaving mirrors.
Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include complimentary newspapers and direct-dial phones with voice mail. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, extra towels/bedding, and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Room Amenities
Dining
Mamaison Hotel Le Regina Warsaw has a restaurant serving breakfast, lunch, and dinner. 24-hour room service is available.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Mamaison Hotel Le Regina Warsaw
of guests recommend
out of 17 reviews
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Showing 1 - 10 results (of 17) · See more Mamaison Hotel Le Regina Warsaw reviews
“terrible service, stay away”
great location and nice rooms and general property, but the service was very poor i asked for a bed sheet at around midnight and was told they did not have one. when i insisted they brought me one within 5 minutes. there was a general laziness here, much easier to say "sorry sir" or "no we don't have" then to really try to provide 5 star service, which at the end of the day is what you are paying for. they won some awards a couple years ago and it appears that they are now resting on their laurels. another illustration of their poor service: I asked the reception to arrange for a car with driver for the day. instead of calling one of the many rental car companies they called a taxi company. they told me the daily rate they had negotiated with the company, which I agreed to, but when the driver dropped us off at the end of the day he printed out the receipt from his meter and insisted we pay about double the agreed price. we were sure we could recoup the money from the company once the hotel spoke to them and clarified our original agreement. when i reported this to the reception they could not produce the person who had made the agreement and they told us that there is nothing they can do about it. there handling of the matter was extremely irresponsible and it left a very bad taste in my mouth, since I never spoke to anyone at the taxi company and was relying 100% on what the reception told us. This episode I think sums up the kind of service you might find at Le Regina.
“Absolutely Lovely hotel, with efficient staff”
We only stayed one night with our young baby....but the hotel staff were very accomodating with every need we had.....the room was really cosy, comfy and very well maintined.....I would defo stay here again if I ever came back to Warsaw.....the restaurant food was delicious too....!
“Terrific small hotel.”
Loved it. Staff friendly and extremely helpful - went above and beyond to satisfy. Don't miss eating in the restaurant there.
“Hotel perfection”
In addition to the beauty and hospitality, this hotel has an extraordinary restaurant and, along with their beautiful breakfast buffet, serves a killer cappuchino.
“A Wonderful Place to Stay in a Wonderful Neighborhood”
This small hotel was a very peaceful place to return to and the staff was always helpful and accomodating. If a particular inidvidual could not answer a question, s/he would find someone who would be able to provide accurate info. Some services that the hotel offers, such as taxi services, can be obtained less expensively if you know the right local and trustworthy cab service(not all are in Warsaw). I also recommend eating out in one of the neighborhood restaurants rather than dining at the esxpensive hotel restaurant. However, this was a lovely incredible place to stay in a wonderful safe, soothing, and tranquil area of Warsaw. I would defintitely stay here again-just lovely.
“Nice and quiet”
The hotel is really nice and quiet. Located a little bit on the outskirts of the Warsaw Old Town but with good road connection to the center of the city. Getting there by car you must remember that on working days from 8 AM till 6 PM there is very difficult to find place to park your car and when you find any at last remember to pay for it. The room had enough space but was very short of facilities you nowadays find in almost all hotel rooms ie. glasses, free mineral water and so on.
“Don't miss out on the restaurant!”
Excellent stay. Extremely memorable meal (4 course gourmand) Ideally situated. Friendly, courteous but unfussy service. Receptionist showed us to our room herself!
“Lovely stay”
The hotel is in a fantastic location, within a stone's throw of the historic heart & close to many lovely restaurants. The staff couldn't be more helpful, and the hotel itself is luxurious, airy & just a lovely place to relax after the hustle & bustle of the day.
“The only high class hotel in the old town”
I was very impressed. The building, the hall and the room were all very elegant. The overall environment was comfortable and discrete. The organization was perfect and all the personnel were very kind quick and professional at the same time. The other guests were quiet and not noisy. Definitely, a place to go back to!
“magnifique hotel”
Hôtel dans un environnement magnifique à la vielle ville de Varsovie ; calme, propre, confortable.
Showing 1 - 10 results (of 17) · See more Mamaison Hotel Le Regina Warsaw reviews
Ul. Koscielna 12 Warsaw, 00-218 Poland
Nearby Points of Interest
Location Highlights
The preferred airport for Mamaison Hotel Le Regina Warsaw is Warsaw (WAW-Frederic Chopin) - 9.6 km / 6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Warsaw, Poland:
Ul. Koscielna 12 Warsaw, 00-218 Poland
