Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Delaware

The staff is not informed local calls are free

Posted 06-Jan-2015
Pros: The exercise room was great!
Cons: Why place stickers on the phone that local calls are free if the staff does not know this? The staff should be more informed of hotel freebies!
Location: Local restaurants and shopping was 15 to 20 minutes away via car travel.
I was disappointed that the hotel claims it is smoke free when it is not. I pulled into the parking lot to see staff members smoking in an area with a sign that read "smoking". Furthermore, I asked the young lady at the front desk if she know of any local restaurants that would deliver food to the hotel. The young lady handed me a piece of paper with a list of restaurants with no phone numbers? Once I arrived in my room, I called back to the front desk to voice my disappointment, and the young man who answered the phone, immediately provided me with two local restaurant menus . I asked why the young lady did not know that the front desk had menus? He could not explain why she was not informed? I clearly asked the young man if local phone calls were free and he stated "yes". Furthermore the phone in my room, listed local calls as free. The nightmare started when I checking out of the hotel. I returned my room key and the young man at the front desk told me that I was being charged for local calls. I immediately, told him that I spoke with the young man who delivered menus to my room and he stated that local calls were free! Furthermore, the phone in my room was clearly marked that local calls were free. After a few minutes of haggling, the young man agreed to waive the fee for the local call. Another nightmare, I asked for an updated receipt that showed the local calls were removed. It took the young man 6 attempts to override the system and find the correct codes to fix it.
Comment from Hotel Management
11-Jan-2015 by Charles, Hotel Management
Thank you Liz for your feedback. Our hotel is a smoke-free hotel with one designated smoking area, located in one isolated area away from guest rooms, to ensure a pleasant stay for all. As for the mix up with the food menus and phone calls please rest assured that we be addressed by the management team, that is not the service experience we want our guest to have. For future stays, please try out our bistro available for breakfast or dinner. Our market is stocked with snacks and available 24 hours. Once again thank you for choosing to stay with us at the Wallingford Courtyard and we hope to see you again if ever your travels bring you to the Wallingford CT area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Friendly Staff

Posted 18-Dec-2014
Pros: Convenient to venue.
Location: Attended a concert at the Oakdale Theater.
Friendly staff, clean room, nice hot, reasonably priced breakfast served in the Bistro. Cozy lobby with fireplace is a great place to relax with a cup of coffee.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 30-Nov-2014
Good location, room was clean and quiet, staff was courteous.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Nov-2014
The only issue was that the room was not ready at the normal check-in time of noon and wasn't ready when we checked again after lunch about 3:30. It was finally ready about 20 minutes later.
4 out of 5
Recommended
by A verified traveller

Typical Marriott Courtyard

Posted 27-Oct-2014 on Hotels.com
Cookie Cutter Marriott Courtyard. Comfortable Clean Beds, Bright colors, Starbucks and egg white frittata, yeah! Nice garden in the courtyard. You know what you are getting even if a little pricey. Though this hotel had some water damage (They all do), at least it did not small like Fabreeze. Another Yeah!
4 out of 5
Recommended
for Couples
by Tod

This traveller left a rating score only Posted 14-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Christopherfrom Silver Spring, MD

Great Stay!

Posted 09-Oct-2014 on Hotels.com
Excellent stay. Beds could be a little cushier. Great room, very clean. Excellent staff service at the bar and the front desk upon check-in.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Maine

Quick trip to Wallingford

Posted 07-Oct-2014
Pros: Although we didn't use it because our stay was less than 24 hours, the courtyard was very pleasant to look out at.
I was there for a concert at the Oakdale and this worked perfectly in location. The staff was very friendly and helpful in printing directions for the concert venue. (My phone was my gps and the battery was low so the printed directions were just in case).
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 30-Sep-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vermont

Posted 29-Sep-2014
Pros: The beds were comfortable, and rooms very quiet, so made for a sound sleep. Room was very clean , and was for both nights we stayed.
Cons: Toilet was noisy when flushed.
Location: Location just highway was easy to find.
We found it easy to get too, and a comfortable hotel. We were visiting for a High school reunion, and it was a pleasant relaxing room. The staff was very friendly and helpful. We would stay again when in the area. The coffee was very good and and the food court was a benefit when in a hurry .