"Nice Hotel - close to the beach & other amenities"
Not getting the full value for the money. We were advised that for an upgrade charge our room would be bigger, but the room we got was quite small. We arrived at the hotel and our room was not ready. We were told that it should be ready by noon, but we waited from arrival at about 10am till almost 6pm, as no one could tell if our room was clean and ready. We finally got the room as we complained and advised the reception staff that we were not prepared to wait any longer. Apart from the hiccup at check-in time, we had a pleasant stay. The hotel is beautiful, close to the beach, shops, restaurants etc. The Service Manager also made up for the inconvenience of the delayed check-in by sending a nice dessert to our room.
First of all, we enjoyed staying here. Great location, clean and comfortable. It has a decent restaurant and pool. Their space on the beach is cramped, has many underwater rocks, but it attracts sea turtles! Prices were reasonable for Waikiki Beach. Close to the strip and shopping. Parking was $35 day. Do not confuse this hotel with the Outrigger Hotel closer to Diamond Head, which has the famous Duke's Restaurant and the Barefoot Bar on the Beach!
I had a wonderful experience at the Modern Honolulu. I wouldn't necessarily recommend the hotel for a family with young children as the restaurants and facilities are high end and are tailored toward adults. However, for a person who is looking for a relaxing experience, great dining, and proximity to the beach, it is an excellent selection.
Had a lovely stay here. Spacious room, comfy bed, lovely view in a ocean view room. Staff lovely and welcoming. Not the best pick if you are focused on a poolside experience as pool is smaller and shallow - but you can see this from hotel photos. We knew this but selected it for beach and surf location. Guys at UV Rays beach rental were great for surfing and SUP rentals and advice.
Staff seemed neutral to customers, could take a current class on customer expectations. Late checkout due to flight but never offered hospitality room until wife stressed displeasure. Amenities nice, excellent pools and beach areas. Tour event staff was excellent in setting up island tours and events.
Staff made our vacation more pleasant than anything. They were very helpful and not once did they ignore us for what needs we have, from pillows, sheets and towels, the accommodation was very pleasing. Its very nice to wake up in the morning before we go on our way and the stuff were amazingly friendly and smiling, asks us if we needed help or direction at all. Fortunately we have a lot of friends and family in Oahu that we didn't really needed it.
Aloha and Mahalo from my family to yours :)
Waikiki established its reputation as a getaway when the Moana Surfrider opened its doors in 1901. Today, more than 30,000 hotel rooms are packed in the skyscrapers along the golden sands of Waikiki Beach. At the end of Waikiki, Diamond Head towers as an enduring landmark. West of Waikiki, Pearl Harbor offers a somber testament to history and the victims of World War II.
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