Exterior

Reviews of Super 8 by Wyndham Waco University Area

2 out of 5
Super 8 by Wyndham Waco University Area
1320 S Jack Kultgen Frwy, Waco, TX

Reviews

6.4
Rating 10 - Excellent. 171 out of 1002 reviews" "
Rating 8 - Good. 260 out of 1002 reviews" "
Rating 6 - Okay. 245 out of 1002 reviews" "
Rating 4 - Poor. 165 out of 1002 reviews" "
Rating 2 - Terrible. 161 out of 1002 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Mahendra, Phoenix

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was noisy
Stayed 1 night in Apr 2024

2/10 Terrible

Beatriz

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room they gave us , the door was opened they were mumbling inside and all The furniture was moved, literally the tv stand was all the way towards the middle of the room so unsafe for my kids
Stayed 1 night in Apr 2024

4/10 Poor

Rudy

Travelled with partner
Disliked: Amenities, property conditions & facilities
The night stay was highway robbery and corporate did nothing to stop it. Corporate should refund half tge night stay.
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Cj

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took to long to check in tv didn’t work
Stayed 1 night in Apr 2024

6/10 Okay

Maureen

Travelled with family
The room cleaner was very accommodating and went above to give us extra towels
Stayed 2 nights in Apr 2024

2/10 Terrible

Babylin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk is rude the female Crystal. She doesn’t know where anything is she’s not gonna help you with anything. My TV didn’t work. The Wi-Fi didn’t work and I felt completely unsafe due to all the homeless people outside.
Stayed 1 night in Apr 2024

2/10 Terrible

Wanda

Travelled with partner
Disliked: Property conditions & facilities
As soon as we stepped off the elevator the hallway smelled of cigarette smoke. Our room door was open and the smell just went right in. Only one light worked in the room and the bathroom was dark too. The shower curtain rod was about to fall off the wall. The flooring was coming up in spots. The air conditioner didn’t work well either. Overall it’s a never stay there again for us. The whole property needs fixing up. Definitely not worth the price we paid.
Stayed 1 night in Apr 2024

4/10 Poor

Markus

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t even come in take the trash out your room they don’t service you with new towels not alone make the bed it’s definitely not a place I would recommend someone staying at been here 4 nights straight it’s like they don’t even go to your room until you leave
Stayed 4 nights in Mar 2024

4/10 Poor

Leonard

Business traveller
Disliked: Property conditions & facilities
The bed had a large 12" to 14 "circular 3" deep depression in the middle of the mattress.
Stayed 1 night in Mar 2024

2/10 Terrible

Kyle

Stayed 1 night in Feb 2024

2/10 Terrible

Kyle

Stayed 1 night in Feb 2024

10/10 Excellent

Beverly

Stayed 1 night in Feb 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good price
Stayed 2 nights in Jan 2024

6/10 Okay

Khai, mckinney

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Right next to the highway, thus it is very noisy during the night. Thus paying attention to its location if you decide to book here.
Stayed 1 night in Jan 2024

6/10 Okay

Shawn

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Very convenient by the hwy. traffic noise was loud. Bed was comfortable, bathroom is dated and wasn’t very clean. Musty smell, staff quick but not friendly.
Stayed 1 night in Jan 2024

6/10 Okay

Kahoun

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Good place to take a hooker!
Felt like I was going to be a murdered at any point.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
I've stayed at better Super 8 than this. The Cable tv is trash with very little channel. Breakfast was terrible, all I could do is use the coffee I had in my room. Not worth the price.
Stayed 1 night in Dec 2023

6/10 Okay

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Shana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No working TV in my room. The room is DEFINITELY not up to par as a Wyndham hotel. Restroom and actual room are awful. Property is old and outdated
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2023

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude
Stayed 1 night in Dec 2023

2/10 Terrible

Jennifer

Stayed 5 nights in Dec 2023

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping enter room with only one knock and think it’s ok to just walk right in when you have a door sign hanging in the door.
Stayed 2 nights in Dec 2023

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty hotel never again
Stayed 1 night in Dec 2023

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Very convenient stop getting off and back on I-35 North bound!! Pet friendly is what led us to this location a few years ago and keeps us coming back. Our room was spotless and when I turned down our bed the sheets were the brightest white ever!! Only problem is the interstate traffic is very loud if you can’t sleep with noise. Excellent place and we will be back!! I
Stayed 1 night in Dec 2023

6/10 Okay

Scott

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff polite rooms are clean
Stayed 1 night in Dec 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious, clean and comfortable. No complaints, two thumbs up!
Stayed 1 night in Nov 2023

10/10 Excellent

Dan

Stayed 1 night in Nov 2023

10/10 Excellent

Ron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023

10/10 Excellent

Anabel

Stayed 1 night in Nov 2023

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place. Will stay here again
Place was reasonably clean. Staff at check in was pleasant, polite, and a joy to talk to. Room was clean and comfortable. The only negative is that parking is very limited on weekends if you come in late.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
This Super 8 is "broken".
When we got there everything looked fine. Then problems started piling up. The shower was broken. The great latino guy fixed it, but then it would only give out hot water. The TV was broken and stopped working. They had to replace it. Breakfast was a shambles. Waffles and toast were there but no plate3 to put them on. One guy ate his waffle out of a cereal bowl. No syrup. No fruit. No coffee cups. No juice cups. All the clerk could offer was "SORRY". My keycard stopped working. I had to get it rescanned for my room. It doesnt surprise me that Wyndham Hotels doesnt support their SUPER 8 motels well, since they want you to stay in the more expensive ones, which I will do next time.
Stayed 3 nights in Nov 2023

6/10 Okay

Charles

Travelled with partner
Liked: Staff & service
Hotel is VERY basic. Outdated but clean enough for my picky wife. Very close to Baylor which is what we were looking for, but noisy being right on the Interstate frontage road. Will probably use again.
Stayed 1 night in Oct 2023

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Close to Baylor
Choose this hotel because of how close it is to Baylor University. The hotel is old, we were lucky and received a good clean room, nothing fancy but in good condition to sleep and shower.
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
The hotel is convenient to anyone wanting to stay near the university. Clean room, clean hallways, clean bathroom. Staff was very friendly and very helpful. I will be booking again here for other Baylor events.
Stayed 1 night in Oct 2023

6/10 Okay

Cheryll

Liked: Cleanliness, staff & service
Needs some attention.
The person at the desk, Frankie, was very nice. The hotel leaves a little to be desired. No plugs anywhere except the bathroom and behind microwave. The TV was terrible. Needs to be replaced. Lampshades were torn and old. Bed was ok.
Stayed 1 night in Oct 2023

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, room comfort
Room was dirty and bed so soft you felt like you was sitting up while you was laying down.
Stayed 1 night in Oct 2023

2/10 Terrible

Trevor

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we got there, we were assigned a room. We went to the room and there were people in there already. We were told it was the housekeepers children. We were then assigned another room that was not cleaned and waa having work done on it. The room also smelled strongly of cigarettes.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and staff is very helpful.
Stayed 3 nights in Oct 2023

2/10 Terrible

shawn

Travelled with partner
Disliked: Property conditions & facilities
Old dilapidated property. Overpriced for shape of hotel.
Stayed 1 night in Oct 2023

6/10 Okay

Monica

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Meh.
I expected more from a Wyndham branded hotel. The room was clean and the service was fine. However breakfast was disappointing. You could get waffles or cold cereal. There was no juice, no syrup, and no coffee the second day. Housekeeping did not make my room up. Maybe because I took the sign off after 9:00 am, maybe? It was just a very basic room. Not even a table and chair. Well, there was a desk chair. It just wasn’t what I expected for $275 for two nights.
Stayed 1 night in Oct 2023

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2023

8/10 Good

Shasta

Stayed 2 nights in Oct 2023