Outdoor pool

Reviews of La Quinta Inn & Suites by Wyndham Woodway - Waco South

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1009 reviews" "
Rating 8 - Good. 293 out of 1009 reviews" "
Rating 6 - Okay. 101 out of 1009 reviews" "
Rating 4 - Poor. 52 out of 1009 reviews" "
Rating 2 - Terrible. 30 out of 1009 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SONIA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good night sleep for my family! I would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and loved the whirlpool
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get in and out. The parking was good. The staff was nice and friendly. Breakfast was good and loved the waffles and variety. I think it should have been restocked as people ate things. The coffee bar was very nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

KELLY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is well maintained and clean. Nice plush towels and good shower. Bed and pillows are very comfortable. Breakfast was good. Eggs, sausage, toast, waffles, coffee and juices. Luigi’s Italian Restaurant next door. Very Good!
Stayed 1 night in Mar 2024

10/10 Excellent

Jim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. As we walked by them everyone spoke to us.
Stayed 1 night in Mar 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Amenities
Great customer service and a great location.
Stayed 1 night in Mar 2024

8/10 Good

Tony

Stayed 1 night in Mar 2024

4/10 Poor

Trevor, Dripping Springs

Business traveller
Disliked: Cleanliness, property conditions & facilities
The hotel entrance is nice and breakfast was very good (had freash scrambled eggs and sausage). Unfortunately, there were alot more negative then good due to the excessive noise lasting for hrs each night until 10pm and maintenance went into my room without my knowledge or request and removed the table from the living area.
Stayed 3 nights in Feb 2024
Response from LQGM on 4 Mar 2024
Hey Trevor,Sorry about the noise issue you experienced during your previous stay. The room you were staying in was right off the elevator and right above the main entrance to the building so i can completely understand your frustration. We are working to improve the condition for our future guests and appreciate your feedback on the issue.Best Regards,Jesse RoepelGeneral Manger

10/10 Excellent

Norma

Stayed 1 night in Feb 2024

10/10 Excellent

Clint

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful staff
Stayed 1 night in Feb 2024

2/10 Terrible

Victoria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, I asked for housekeeping and never received it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast every morning was really good!
Stayed 2 nights in Jan 2024

6/10 Okay

Beth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Probably due to the many construction workers staying but the floors were very dirty with clumps of dirt EVERYWHERE even late at night when we checked in and the crews would have already been in their rooms for hours. All dirt still everywhere the next morning. Breakfast staff were friendly and accommodating. Desk staff sat slouched over in their seats as if it was an inconvenience to deal with you. We thought from the Expedia photos it looked like a newer LaQuinta that we have stayed in before, but this was very run down even though it wasn't that old. Probably won't trust the brand again for a future stay.
Stayed 1 night in Jan 2024
Response from LQGM on 1 Feb 2024
Hey Beth,Sorry about your recent experience at our property. We are currently under renovation but the dirt and debris are coming from one of our local construction crews that are checked-in. I have requested that they clean their boots or wear protective gear (that we provide) while they are here, but its a harder practice than command. While we do mop once during the day and once at night, its hard to control this specific issue without the help of the guests in question coming in in the evening and leaving in the early morning.We appreciate the time taken to give us some great feedback and hope to welcome you back in the future.Best Regards,Jesse RoepelGeneral Manager

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service
Was not aware of the construction in the facility. The staff were very quick to handle any issue we had. Very sweet staff!
Stayed 3 nights in Jan 2024

6/10 Okay

Mark

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Etienne

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Barbara

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Property under renovation. There was no notification prior to arrival. I was given a room on the 3rd floor on the far end of the hall. Although when I registered by phone I requested a room on the 1st floor and convenient to the elevator, the desk clerk said that there was no record of my request. ( I am 82 years old and my maltipoo was with me.) The room I was given was not fully furnished. So, at my request I was moved to another room on the 2nd floor,. It also was as far from the elevator as it could possibly be! Very inconvenient! The only thing positive I can say is that the cleaning staff were friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With all the renovations going on the hotel, the stay was still enjoyable. Staff was very friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Lori

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was excellent !!!
Stayed 1 night in Dec 2023

8/10 Good

ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is much too dark, and on top of that, 1 of the few lights had a burned out bulb. Staff were exceptionally helpful and were having to work around construction mess. We have stayed here several times and do like the facility. Great breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Carissa

Stayed 1 night in Dec 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before and it was just as good.
Stayed 2 nights in Dec 2023

8/10 Good

Judy

Liked: Staff & service, property conditions & facilities
They were remodeling walls and the pool/hot tub area, which were closed, and there was paint and drywall mud tracked and spilled on floors, Workers were using the luggage carts to hold and transport their wood. Rooms were updated and painted, but shower fixture was not. It was old and leaked water on the backside of showerhead. Front desk notified. I also had to ask for and replace a bulb in one bedside lamp. We've stayed at this location many times over the past 6 years and never had any major issues. There also was a female desk clerk that seemed more interested in talking to her "male friend" that was there than me while getting checked in. The breakfast was okay...not as good as usual. The eggs were not the best we've had. They were tough and dry, not fluffy.
Stayed 2 nights in Dec 2023

4/10 Poor

Sharon

Travelled with partner
Disliked: Amenities
The property is being remodeled, which is fine, but rooms should be finished if booking a guest in a room. Our bathroom had an electrical outlet without a plate cover with just masking tape over it. There were no towel rods and the sink didn’t have a stopper, which is not good for a contact lens wearer. There is a smoke detector right above your the bed that flashes a light throughout the night, which disturbed our sleep.Breakfast is not served until 7:00, which is late for people traveling across country. The gentleman working the desk in the morning was very nice and did allow us the get some breakfast which was mostly set up by 5:45. I don’t know why they just don’t start serving at 6:00, if the food is already out. There was also a lot of drywall dust and mud that could have been swept up in the halls and elevator. We were disappointed in our stay
Stayed 1 night in Dec 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a pretty descent workout area. They are remodeling so not as clean as it will be when completed. The breakfast good. The staff very friendly and helpful.
Stayed 1 night in Dec 2023

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Garrett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Susan

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No problem checking in/out. Clean and comfortable room.
Stayed 1 night in Dec 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Even with their renovations going on it was still nice and clean and close to the hospital for family to stay
Stayed 1 night in Dec 2023

10/10 Excellent

Pat

Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Was hard to get there due to construction
Stayed 1 night in Dec 2023

8/10 Good

Mack

Liked: Cleanliness, staff & service
Staff was nice.
Stayed 1 night in Dec 2023

2/10 Terrible

Minh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Micah

Liked: Staff & service
Disliked: Property conditions & facilities
This review covers a time when renovations were actively in progress and a holiday as well. So things like the pool and jacuzzi were unavailable, active construction and painting were in progress. Additionally the promised breakfast which normally included eggs and sausage as well as cook your own waffles were not included as it was a Holiday a brown bag "breakfast" was provided, it was slightly better than nothing. The room was a suite which had 2 TVs however only 1 remote. The room as a whole was in good condition. Overall I would return once the renovation was complete with foreknowledge that Holidays may affect what is offered, without a subsequent adjustment of price.
Stayed 2 nights in Nov 2023

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Although we did not travel with our dog this time, we really like to be able to bring him on trips. The La Quinta was under renovation, but that did not affect our stay. The staff is always friendly and breakfast is always good!
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall service
Stayed 1 night in Nov 2023

6/10 Okay

Christa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wait until they finished remodeling before you go there.
Stayed 1 night in Nov 2023

6/10 Okay

Celene

Travelled with family
Disliked: Cleanliness, staff & service
Not the best 😕
The room has dirty and sticky floors, if you turn off lights the tv also goes off so you cant be without lights in the room if you wanna watch something. At night it smelled like cigarette smoke coming from the vent and the front desk lady stopped my husband and asked him if he waa a guest or not
Stayed 1 night in Nov 2023

4/10 Poor

Taylor

Business traveller
Disliked: Cleanliness, amenities
Found hair stuck on the wall in shower. Front desk moved me to another room in a timely fashion. However, did not think the hotel was very clean and most amenities were not open.
Stayed 2 nights in Nov 2023

6/10 Okay

Sari

Travelled with partner
Liked: Cleanliness, staff & service
Under renovation so no hot tub or pool available, so price a bit high. AC/heater was extremely noisy
Stayed 1 night in Nov 2023

8/10 Good

Scott

Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great welcome in the door and friendly check in
Stayed 1 night in Nov 2023

10/10 Excellent

Carol

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Picked the place for the pool & hot tub. Both were closed & most of first floor. Room was very good.
Stayed 1 night in Nov 2023

6/10 Okay

Chad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just was working on the hotel
Stayed 2 nights in Nov 2023

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under Construction but still very nice
The hotel was under intense remodeling, but the completed rooms were very nice and clean. Would definitely stay there a again.
Stayed 1 night in Nov 2023