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Reviews of Knights Inn Franklin Ave Waco

1.5 out of 5
Knights Inn Franklin Ave Waco
3829 Franklin Avenue, Waco, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 307 out of 862 reviews" "
Rating 8 - Good. 353 out of 862 reviews" "
Rating 6 - Okay. 126 out of 862 reviews" "
Rating 4 - Poor. 42 out of 862 reviews" "
Rating 2 - Terrible. 34 out of 862 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2024
Response from guest services on 7 Mar 2024
We appreciate your business and enjoyed providing a comfortable stay. Thank you for taking the time to post the rating of your experience. With kind regards- Knight Inn Franklin Ave

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from guest services on 15 Feb 2024
We appreciate the kind review and enjoyed meeting your expectations for value and comfort. We hope you will consider us for your next trip to the Waco area. With kind regards- Knights Inn Franklin Ave

8/10 Good

Tony

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from guest services on 15 Feb 2024
Thank you for choosing Knights Inn Franklin Ave for your recent trip! We appreciate taking the time to post a rating of your experience and hope to provide lodging in the future. With kind regards- Guest Services

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property! Well kept, great amenities, and lovely staff!
Stayed 2 nights in Jan 2024
Response from guest services on 18 Jan 2024
Thank you for such a wonderful review! We enjoyed exceeding your expectations for value and comfort. We hope to provide lodging for any future trip to the area. With appreciation- Knights Inn Franklin Ave

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2023
Response from guest services on 11 Jan 2024
Thank you for choosing us for your recent stay! We appreciate the 5* review and we look forward to providing lodging for your trip. With kind regards- Guest Services

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from guest services on 3 Jan 2024
We appreciate the wonderful rating of your stay at Knights Inn Franklin Ave! Knowing we met your expectations for value and comfort is encouraging.We hope you will consider us for any future lodging needs. With kind regards- Guest Services

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from guest services on 27 Dec 2023
Thank you for choosing Knights Inn Franklin Ave while visiting the Waco area. We appreciate taking the time to post a rating of your experience and look forward to providing lodging for your next trip. With kind regards- Guest Services

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
The value received for the price paid was exceptional. I knew i wasn't booking a 5 Star hotel. I wanted something clean, comfortable, and affordable. That is exactly what i got at Knight's Inn. The staff were personable and polite. Each member I meet greeted me with a smile and asked if there was anything I needed or wanted. I will definitely stay again.
Stayed 4 nights in Dec 2023
Response from guest services on 27 Dec 2023
Thank you for being our guest! Knowing we exceeded your expectations is appreciated. The staff works diligently to provide a pleasant, comfortable and affordable option for travelers. We look forward to providing lodging for your next trip to the Waco area. With kind regards- Knights Inn Franklin Ave

10/10 Excellent

Sharon

Stayed 1 night in Dec 2023
Response from guest services on 13 Dec 2023
Thank you for choosing Knights Inn Franklin ave Waco for your trip! We appreciate taking the time to share the 10* rating of your experience and hope to provide lodging for your next stay.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Lori checked meninnand couldn't have been nicer. Room is clean and everything works ok. Great deal for the money.
Stayed 1 night in Nov 2023
Response from guest services on 15 Nov 2023
Thank you for choosing Knights Inn Franklin Ave Waco for your recent trip! We appreciate the 5* rating and compliments to the staff and facility. We look forward to providing lodging if your travels bring you to the area. With warm regards- Knights Inn Franklin Ave

8/10 Good

cindy

Liked: Property conditions & facilities
Love there beds
Stayed 1 night in Nov 2023
Response from guest services on 15 Nov 2023
Thank you for choosing us for your trip to the Waco area! We appreciate the wonderful rating and hope to provide lodging for any future stay. With kind regards- Knights Inn Franklin Ave

8/10 Good

Cindy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn’t look like much from the outside, but the room was good. It’s quiet and the beds are comfy. The housekeepers were great! Our room was very clean and they left extra towels when we asked. We walked to the restaurant La Fiesta next door and had a great dinner and a margarita. We will stay again.
Stayed 4 nights in Nov 2023
Response from guest services on 8 Nov 2023
Thank you for taking the time to share your experience at Knights Inn Franklin Ave! We strive to provide an exceptionally clean basic room while keeping our rates affordable. The staff is encouraged knowing their efforts were recognized. We look forward to providing lodging in the future. With appreciation- Guest Services

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from guest services on 8 Nov 2023
Thank you for the wonderful 10* rating! We enjoyed meeting your expectations and hope you will consider Knights Inn Franklin Ave for your next trip! With appreciation- Guest Services

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Nov 2023
Response from guest services on 8 Nov 2023
We appreciate taking the time to share a review of Knights Inn Franklin Ave. Knowing we met your expectations for value and comfort is encouraging. We hope to provide lodging for your next trip.

10/10 Excellent

Hubert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verm much pleased with the services
Stayed 2 nights in Oct 2023
Response from guest services on 2 Nov 2023
Thank you for taking the time to post the wonderful 5* rating! We hope to provide lodging for any future trip to the Waco area. With appreciation- Knights Inn Franklin Ave

6/10 Okay

Robert

Travelled with family
Stayed 1 night in Oct 2023
Response from guest services on 2 Nov 2023
Thank you for choosing us for your recent stay. We appreciate the rating and hope to provide lodging for your next trip to the area. With kind regards- Guest Services

8/10 Good

Kermit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Road noise at night but dies down later. Did not impact sleep though. Shower was strong and hot and had massage setting. Overall a good value and would stay again.
Stayed 1 night in Oct 2023
Response from guest services on 2 Nov 2023
Thank you for choosing Knights Inn Franklin Ave for your trip. We appreciate the kind review and look forward to providing a comfortable experience. With kind regards- Guest Services

6/10 Okay

Santiago

Stayed 1 night in Oct 2023
Response from guest services on 2 Nov 2023
Thank you for choosing us for your stay. We appreciate the rating and hope you will consider us for any future trip to the area. With kind regards- Guest Services

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the road, Very helpful Desk person. Great stay!
Stayed 1 night in Oct 2023
Response from guest services on 2 Nov 2023
Thank you for choosing us for your trip! We appreciate the wonderful review and kind comments. Knowing we providing a pleasant experience is encouraging to the staff. With kind regards- Knights Inn Franklin Ave

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The clerk at check-in was very friendly'
Stayed 3 nights in Oct 2023
Response from guest services on 25 Oct 2023
We appreciate the wonderful review and compliment to the staff. Knowing we made a positive impression is encouraging. We hope to provide lodging for any future trip to the Waco area. With warm regards- Knights Inn Franklin Ave

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Very good
Stayed 2 nights in Oct 2023
Response from guest services on 25 Oct 2023
Thank you for choosing us and taking the time to post a review. We appreciate the kind remarks and hope to provide lodging for your next trip to the Waco area. With kind regards- Knights Inn Franklin Ave

8/10 Good

Victoria, Steilacoom

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from guest services on 25 Oct 2023
Thank you for being our guest for your recent trip to the area! We enjoyed providing a pleasant and comfortable experience. With appreciation- Knights Inn Franklin Ave

8/10 Good

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from guest services on 25 Oct 2023
We appreciate taking the time to post a rating of your experience at Knights Inn Franklin Ave. We hope you will consider us for your next trip. With kind regards- Guest Services

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from guest services on 25 Oct 2023
Thank you for choosing Knights Inn Franklin Ave!We appreciate the 10* rating and look forward to providing lodging for any future trip to the area.

10/10 Excellent

Brian

Stayed 4 nights in Oct 2023
Response from guest services on 8 Nov 2023
Thank you for choosing us for your trip to the Waco area! We appreciate the 5* rating and look forward to providing another great experience. With kind regards- Knights Inn Franklin Ave

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely kept rooms that are far better than others of equivalent price. Upgraded bedspread and a mirror outside of the bathroom would make it even more like a more expensive hotel.
Stayed 1 night in Oct 2023
Response from guest services on 12 Oct 2023
Thank you for the wonderful review of your experience at Knights Inn Franklin Ave. Knowing we exceeded your expectations is appreciated. We look forward to making your next stay as comfortable and pleasant.

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service
For what we needed it was great! Pretty clean, and the price was right. Staff was very helpful, and polite!
Stayed 2 nights in Oct 2023
Response from guest services on 12 Oct 2023
Thank you for choosing us for your trip! We enjoyed meeting your expectations for value and comfort. We hope to provide lodging for your next trip to Waco. With appreciation- Knights Inn Franklin Ave

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from guest services on 5 Oct 2023
Thank you for choosing Knights Inn Franklin Ave for your trip to the Waco area! We appreciate taking the time to post a rating and hope to provide lodging for your next stay.

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly hotel
This is a nice, comfortable hotel. Not fancy, but just right for me. The office and cleaning were friendly and accommodating. I only had one small issue wit a couple of crickets in my room the first night. I didnt even mention it, but they were gone the next day. I would definitly stay at the Knights Inn again.
Stayed 3 nights in Sep 2023
Response from guest services on 5 Oct 2023
Thank you for the wonderful review and candid comments. The staff strives to provide a pleasant and comfortable experience.We look forward to seeing you for your next trip to the Waco area. With appreciation- Knights Inn Franklin Ave

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was friendly, convenient
Stayed 2 nights in Sep 2023
Response from guest services on 20 Sept 2023
Thank you for choosing us for your trip to the Waco area! We enjoyed providing a pleasant and comfortable experience. We hope you will consider Knights Inn Franklin Ave for any future lodging needs. With appreciation- Guest Services

10/10 Excellent

Sheri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from guest services on 30 Aug 2023
Thank you for choosing Knights Inn Franklin Ave Waco! We appreciate the 10* rating of your experience and look forward to providing lodging for your next trip. With kind regards- Guest Services

4/10 Poor

DeWayne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
While our room was relatively clean, this was not a very comfortable stay. The A/C unit in the room was off when we arrived, and our stay was during the Summer, meaning the room was over 90 degrees at 1am. It took a full hour to cool down. The bedding is also very uncomfortable. The comforter felt like a curtain that had been draped over the bed. The quality of the toiletries leaves much to be desired. The staff was nice, but google advertised a free breakfast and there is no breakfast offered.
Stayed 1 night in Aug 2023
Response from guest services on 30 Aug 2023
Thank you for the review of your experience. We value reviews to help us to improve on areas we may need to improve upon. We never intend to disappoint a guest. Most guests feel we meet, or exceed their expectations. We apologize for any discomfort during your stay. With kind regards- Guest Services

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from guest services on 2 Aug 2023
We appreciate the 10* review of Knights Inn Franklin Ave Waco! Thank you for taking the time to share your experience. We hope you will consider us for any future lodging needs. The staff always enjoys seeing guests return. With kind regards- Guest Services

8/10 Good

Karlene

Stayed 1 night in Jul 2023
Response from guest services on 16 Aug 2023
Thank you for choosing us for your lodging needs and posting the wonderful rating of your experience. We hope you will consider Knights Inn Franklin Ave for any future trip. With appreciation- Guest Services

10/10 Excellent

Aaron

Stayed 2 nights in Jul 2023
Response from guest services on 18 Jul 2023
Thank you for taking the time to post the wonderful 10* rating of your experience at Knights Inn Franklin Ave. We look forward to making your next stay as comfortable. With appreciation- Guest Services

10/10 Excellent

Bernedett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here several times!! EVERYTHING has always been Great so far these last 4yrs
Stayed 1 night in Jul 2023
Response from guest services on 11 Jul 2023
Thank you for your continued business! We enjoy providing a comfortable experience and meeting all your expectations. We look forward to your next trip to the area. With appreciation- Knights Inn Franklin Ave Waco

10/10 Excellent

James C.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent staff, comfortable beds. Great price.
Stayed 2 nights in Jun 2023
Response from guest services on 27 Jun 2023
We appreciate the 5* review and compliments to our services. Knowing we met your expectations is encouraging to the staff. We strive to provide a clean and affordable option for travelers. We hope to provide lodging for any future trip to the Waco area. With kind regards- Knights Inn Franklin Ave Waco

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from guest services on 27 Jun 2023
Thank you for taking the time to post the wonderful 5* rating! We enjoyed providing a pleasant and comfortable stay. With appreciation- Knights Inn Franklin Ave Waco

10/10 Excellent

Mary

Stayed 1 night in Jun 2023
Response from guest services on 11 Jul 2023
Thank you for choosing Knights Inn Franklin Ave for your trip! We appreciate the wonderful 10* rating and enjoyed meeting your expectations for value and comfort. With kind regards- Guest Services

10/10 Excellent

John

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from guest services on 14 Jun 2023
Thank you for choosing Knights Inn Franklin Ave for your lodging needs! We appreciate taking the time to post the wonderful 10* rating and hope you will consider us for any future trip to Waco. With appreciation - Guest Services

6/10 Okay

David

Stayed 1 night in Jun 2023
Response from guest services on 6 Jun 2023
Thank you for choosing us for your trip! We appreciate the rating of your experience and hope you will consider us for any future lodging needs. With kind regards- Knights Inn Franklin Ave

10/10 Excellent

Jackie

Stayed 1 night in May 2023
Response from guest services on 31 May 2023
Thank you for taking the time to rate your experience at Knights Inn Franklin Ave. We enjoyed providing comfortable and affordable lodging for your trip. With appreciation- Guest Services

10/10 Excellent

Leatrice

Stayed 2 nights in May 2023
Response from guest services on 17 May 2023
Thank you for the wonderful rating of your stay at Knights Inn Franklin Ave. We appreciate taking the time to compliment our services. The staff enjoys providing a comfortable and clean room for travelers. We hope to provide lodging for your next trip to Waco. With appreciation- Guest Services

2/10 Terrible

Jeff

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in was infested with bed bugs
Stayed 1 night in May 2023
Response from guest services on 17 May 2023
We take pest complaints seriously and had the room thoroughly inspected by a professional service. There was no indication of any insect activity found. We hope your time in the area was otherwise pleasant.

10/10 Excellent

charlene, Alanson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable for an overnight stay.
Stayed 1 night in May 2023
Response from guest services on 16 May 2023
Thank you for choosing Knights Inn Franklin Ave for your trip. We appreciate the wonderful rating of your experience. Thank you for taking the time to share a review. With kind regards- Guest Services

2/10 Terrible

Jaylin

Stayed 3 nights in May 2023
Response from guest services on 17 May 2023
Our records indicate your reservation wasn't cancelled but failed to arrive at the hotel, so we are perplexed as to receiving a rating of a non existent stay. With regards- Guest Services

10/10 Excellent

Claudia

Stayed 2 nights in Apr 2023
Response from guest services on 3 May 2023
We appreciate the wonderful 10* rating of your experience at Knights Inn Franklin Ave! We enjoyed meeting your expectations for value and comfort and hope to provide lodging for any future trip.

8/10 Good

Nadine

Stayed 2 nights in Apr 2023
Response from guest services on 26 Apr 2023
Thank you for choosing us for your recent trip to the Waco area! We appreciate the wonderful rating and hope you will consider Knights Inn Franklin Ave for your next stay. With kind regards- Guest Services

10/10 Excellent

Timothy

Stayed 1 night in Apr 2023
Response from guest services on 26 Apr 2023
We appreciate your wonderful rating of Knight Inn Franklin Ave! Knowing we met your expectations for value and comfort is encouraging to the staff. With kind regards- Guest Services

6/10 Okay

Julia

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff is rude and rushing us out before check out Manly lady working front desk
Stayed 1 night in Apr 2023
Response from guest services on 19 Apr 2023
Thank you for the review. We never want to have a guest feel rushed but do need to inquire about intentions to extend a stay. There are many days that rooms get reserved and we cannot extend a guest without prior notice. Please accept our apologies for the inquiry- Guest Services