We had an interesting four night stay at this hotel. It is a nice place with lovely gardens and patio areas. The room was comfortable and clean. On arrival the main reception staff were very friendly and interested in us and where we came from - it didn't appear that they had had many brits staying there.
However, having been persuaded by the staff to sample the hotel restaurant we were then left disappointed and things changed. It was a four course meal for 24 euros which sounds good value. However the portions were tiny and frankly the food was not good. The main course was a cold what appeared to be undercooked sausage with cold potatoes. We did complain and to be fair the hotel did not charge us for the food. However it took them two days to confront us about our bad dining experience and during this time the relationship seemed to turn somewhat frosty which made us feel a little uncomfortable.
There is no real bar area and you have to go up to a hatch to a somewhat surly looking girl who speaks no english to get a drink.
After our dining experience we opted to eat and drink in the town (see my further comments about restaurants).
Vulcano is an interesting place to visit and I would recommend this hotel for its location and cleanliness but don't eat there! Breakfast was also disappointing with just a limited cold buffet. Italians seemed to be offered hot food but this did not happen to us until our last day!
Hotel Garden must be one of the friendliest and most comfortable hotel around the area. At 4**** rating and such a cheap price, it 's fantastic!
Just briefly, i'll outline some pros and a couple cons about our stay.
- Friendly Staff
- Spacious Rooms
- Large Beds
- Wonderful balcony
- Bathroom with large shower, toilet, sink, bidet and all the shower amenities you need
- Great Price
- Free transport to and from the port
- Short walk from town centre and Mud baths
- Limited Internet Access (Can only access free wifi in certain parts of the hotel)
- Could be hard to find first time round
- Only 2 of the staff speak good english
- Room doors do tend to slam so not so good if you get woken up easily by sound.
Word of warning for people travelling here. If you are walking to the hotel by yourselves, do try to arrive early in the day before the sun goes down as it may be hard to find on your first day. It is much better to contact the hotel and ask for a free service to pick you up at the port and bring you to the hotel. Especially if it is raining since there are no drainage systems in the whole of Vulcano and so the roads gets flooded very quickly (We found that there's a back entrance to the hotel in which the roads are less flooded if you do find yourselves outdoors when it suddenly rains)
Overall, this was a very pleasant stay. Would definitely want to go back to Garden Hotel if I ever decide to visit Vulcano again. Highly Recommended!
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.