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Reviews of A Hotel Amur Bay

3 out of 5
A Hotel Amur Bay
Naberezhnaya St. 9, Vladivostok, Primorsky Krai

Reviews

5.6
Rating 10 - Excellent. 13 out of 168 reviews" "
Rating 8 - Good. 32 out of 168 reviews" "
Rating 6 - Okay. 61 out of 168 reviews" "
Rating 4 - Poor. 40 out of 168 reviews" "
Rating 2 - Terrible. 22 out of 168 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10 Good

mauro

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020
Response from Guest Service Specialist Kirilyuk Vladislav on 11 Feb 2020
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

2/10 Terrible

yun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away from this Hotel
Huuuuuuuge gap between the actual hotel condition and the marketing photos. If there was a score of 0, I would give this hotel a ZERO. Poor customer service, and guests need to take jackets/coat off to have a breakfast, what a ridiculous and racist rule!!!!! and it's mainly against Asians.
Stayed 3 nights in Jul 2019

8/10 Good

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to pay for my partner of room for the breakfast, it was the first time in my life I had to do that
Stayed 2 nights in Mar 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 5 Apr 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. We are apologies for the impression you got. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding.

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 5 Apr 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is run down. There is an overwhelming smell of fish in the public spaces from a fish restaurant on the ground floor. Our room had only one of 2 curtains, so no blocking of morning light. There was no hot water one one morning and lukewarm the night before. The staff cannot cope with the large tour groups and ran out of food on the breakfast buffet.
Stayed 1 night in May 2018
Response from Ivan Shishkov, A-Hotel Amur Bay on 8 Jun 2018
Dear guest! Thank you for your feedback. We are really sorry that you had such an impresiion about the hotel. We will sort our the problem with the smell from the restaurant, the absence of curtains will be investigated. We will try our best to serve you better. With best regards, Ivan Shishkov, Front office specialist, A-Hotel Amur Bay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay away from this one.
dirtiest hotel i've ever seen. awful breakfast.
Stayed 1 night in Aug 2017
Response from Irina Shekhunova on 17 Jan 2018
Dear Guest, I fully understand that we did not live up to your expectations at all and unfortunately, you stayed in one of our non-renovated rooms and you did not get to experience our brand new SMART rooms that have been renovated in AZIMUT Hotel Vladivostok. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. For your next stay may I present you Suit rooms in A Hotel Amur Bay or our new AZIMUT Hotel Vladivostok: the hotel was totally renovated and since 2015 accommodates the Guests from the whole world. We all look forward to welcoming you again. With kind regards, Irina Shekhunova Chief Operating Officer

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Pass this one by.
I rarely give a negative review of a hotel. I book dozens of hotels every year and do my research well, so I rarely get blindsided with poor choice. Also, I'm always willing to give a property the benefit of the doubt if it's not up to my expectations. So it is not a light matter for me to give A Hotel Amur Bay a less that stellar recommendation. Strike 1: I found the hotel to be somewhat deceptive in it's depiction of itself. The photo on the listing is at least a decade old because the exterior of the building and the grounds are seriously degraded. Also, the photo seems to imply that this is a very large hotel (that one would assume has good services). This is not the case. It's in a decaying apartment building that the hotel has a couple of floors in. There is no signage on the outside, either in Russian or English, indicating that the hotel is there. There is a small sign in Russian by the elevator that says the reception is on the 7th floor. Strike 2: I arrived on an early train prior to check in time. The desk clerk said that they had rooms ready, but an early check in would cost me double the room rate. That's a bit excessive considering that even if they checked me in right then I would be there less than 24 hours anyhow. Strike 3: I had booked an additional night for my return from Petropavlovsk. I asked if I could leave one bag in their luggage storage until my return and they said no. So I cancelled my second reservation and book elsewhere
Stayed 1 night in Jul 2017
Response from Monika G on 25 Aug 2017
Dear Steven, thank you for the feedback! Thank you for your comments, they were taken into our consideration. According to the rules of our hotel the early-check-in fee actually equals 100% of the room rate. For your next visit to Vladivostok let me present you our brand new AZIMUT Hotel Vladivostok 4*: the hotel was recently renovated and provides the Guests with excellent service! Hope to welcome you back again as a Guest! Elena Latushkina, Deputy Front Office Manager AZIMUT Hotel Vladivostok

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Death warmed over
Run as fast as you can away from this dump. It's evil.

6/10 Okay

Paul, Melbourne Australia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Close to the Port and Ferry but is showing its age
I booked this hotel because it was close to the Port but it has seen better days, the image on the app is not what the hotel looks like now. It was clean and warm but is in need of serious renovations particularly the bathrooms. Staff were helpful as we needed a place to park two motorcycles as there is no secure parking available, luckily it is a quite area. Plenty of good restaurants close by.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Budgets choice
Good location, But the room is little bit dirty and hot.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing worth
It's just a one star hotel, please update
Response from Ekaterina Zaharkina on 6 Mar 2017
Dear Azimut Guest !Thank you very much for taking the time to write the rewiew! We are always happy to offer our second hotel in the city AZIMUT Hotel Vladivostok, that is located 5 minutes away by walking from Amour Bay.This hotel which has been open after full reconstruction and has successfully passed certification on 4*. You can always check the best promo rate on our web-site, also we guarantee a special bonuses for our loyalty programm cardholders. Looking forward to welcome you soon!We hope for new meetings! Yours faithfully, Natalya Pugovka. Assistant to the director general of A-Hotel Amur Bay & AZIMUT Vladivostok Hotel

6/10 Okay

Natalie

Liked: Cleanliness

6/10 Okay

Dongil, Incheon, Korea

Liked: Room comfort
good location
not bad... close to the railway station.
Response from Ekaterina Zaharkina on 3 Oct 2015
Dear guest, we appreciate your comment and thank you so much for your review. Hope to welcome you again soon. Kind regards from Azimut Hotel Vladivostok!

6/10 Okay

Verified traveller

Was ok nothing special
It was a very simple hotel with nothing special..just another room to sleep and get moving

6/10 Okay

Herbert, Hong Kong

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel with a view of bay
This hotel is up on the hill. You will need to walk about 20mins in order to get to down town. Our room supposed to have a view of the bay but there was a construction site right in front of the hotel during our stay, so we could see nothing basically. The front desk staffs are really helpful though.

2/10 Terrible

Sergey, Moscow

Disliked: Cleanliness, property conditions & facilities, room comfort
Never stay again in thid hotel
Completely uncomfortable rooms. Bugs are inside, you hear everything, what is going on in every room next to yours... brrr
Response from Irina Shekhunova on 30 May 2015
Good afternoon, Dear Sergey, AZIMUT Hotel Vladivostok thanks you for staying in our hotel and for the attention and left a review. Sorry that you have left negative impressions from staying in our hotel. The second building Vladivostok is entirely in the renovation now. We will open it in 2015. All rooms of the building Vladivostok will be given to modern standards category SMART. We will be glad to see you in our Hotel after renovation. With best regards, Irina Shekhunova, AZIMUT Hotel Vladivostok General manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地がとても良くて、ウラジオストクの有名どころに行くのにとても便利でした。ホテル全体の構造も船の中のようになっていて可愛かったです。 ひとつだけ換気扇がなかった、もしくは、見つけられずに浴室の匂いが少し気になりましたが、値段に対して素敵なホテルだと思いました。
Stayed 2 nights in Feb 2020
Response from Guest Service Specialist Kirilyuk Vladislav on 1 Mar 2020
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. We are looking forward to see you again!

8/10 Good

saiko, Tokyo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
２度目の利用です。前回同様2ベッドルームでしたが、建物が新しいほうの部屋だったので綺麗で快適でした。ただ、ゴミはバスルーム以外は最終日まで捨ててくれなかったのだけ残念でした。また、次回も利用したいです。
Stayed 3 nights in Feb 2020
Response from Guest Service Specialist Kirilyuk Vladislav on 16 Feb 2020
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

8/10 Good

SANG SUK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020
Response from Guest Service Specialist Kirilyuk Vladislav on 11 Feb 2020
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

4/10 Poor

NANAKO

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 23 Jan 2020
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding.

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 23 Dec 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
フロントのスタッフさんが丁寧に対応してくださいました。 空港までの送迎タクシーも呼んでもらえます。 ただフロントの休憩時間に当たると、15分ほど待ちになります。 安いプランで泊まったからか、部屋のアメニティなどはほとんどついていないです。タオルとハンドソープ、ボディソープとシャンプーが兼用のものくらいです。 ドライヤーのついていない部屋でしたが、こちらもフロントで貸してもらえます。 お部屋は綺麗でした！ ただ水回りは古い建物相応という感じ。掃除はされていました。 総じて、この値段でしたら不満はないです。
Stayed 2 nights in Nov 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 5 Dec 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 5 Dec 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok.We are looking forward to see you again!

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Амурский Залив
Всё просто замечательно!
Stayed 2 nights in Oct 2019
Response from Специалист СГС Кирилюк Владислав on 5 Dec 2019
Уважаемый гость. Спасибо, что нашли время, чтобы поделиться отзывом о вашем недавнем пребывании в нашем отеле AZIMUT Отель Владивосток. Мы с нетерпением ждем встречи с вами!

6/10 Okay

BOGEUN

Stayed 1 night in Oct 2019

8/10 Good

James, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good is view and near the beach and food , bad is bird.s tresh
Stayed 3 nights in Oct 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 6 Nov 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. We are looking forward to see you again!

10/10 Excellent

Ken

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
時季のためか、格安でコスパはとても良かったです。 立地も良くて便利でした。 ベランダのドアが壊れていたのと電球が切れていた事が気になりましたが、スタッフはフレンドリーでした。
Stayed 4 nights in Oct 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 6 Nov 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok.We are looking forward to see you again! Sincerely yours, Guest Service Specialist Kirilyuk Vladislav

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service
値段以上です。 設備が古い、Wifiが自室ではほぼつながらない等問題はありますが、コストパフォーマンスは高いと思います。 この値段で文句を言ってはいけません。
Stayed 4 nights in Oct 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 30 Oct 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

8/10 Good

Verified traveller

Liked: Room comfort
コスパのいいホテル
設備は古いが、値段が安かったので不満はない。
Stayed 2 nights in Oct 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 30 Oct 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

8/10 Good

Verified traveller

館内の雰囲気が良かった。
Stayed 5 nights in Oct 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 30 Oct 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 30 Oct 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 30 Oct 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отлично!!!
Stayed 3 nights in Oct 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 16 Nov 2019
Dear Guest, thank you for taking the time and giving feedback to our work.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からも遠過ぎずとても良かった
Stayed 3 nights in Oct 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 30 Oct 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 12 Oct 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding.

4/10 Poor

NMK, 日本

Disliked: Cleanliness, property conditions & facilities
浴槽やバスルームの老朽化がひどく、日本人の感覚からすれば衛生的にも良いとはいえなかった。ベランダへのドアが、閉めていてもわずかに開いていて、外の音が聞こえているので夜中まで人々の話し声がうるさかった。また、そのドアは蝶番が壊れていて、倒れるように外れてしまうという状態だった。9月だったので問題なかったが、真冬は部屋の暖気が保てないと思う。
Stayed 2 nights in Sep 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 1 Oct 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions.

4/10 Poor

jongyoul

Disliked: Cleanliness, property conditions & facilities, room comfort
별로 추천하고싶지 않네요....
예약할때본 사진과는 달리 허름한 건물에 외진곳이라 저녁에는 위험할것 같은 느낌이 드는 곳입니다. 그래도 내부는 비교적 깨끗한 편인데 룸은 리모델링을 한곳과 안한곳이 있더군요. 배정받은 방은 리모델링을 하지 않은 방이라 상태가 엉망이었습니다. 바닥은 삐걱거리고 샤워실의 타일은 여기저기 깨져있고 샤워기를 틀면 물이 여기저기 사방으로 튀고 밤마다 침대에 누으면 나이트클럽에서 쿵쾅거리는 소리가 시끄럽게 들리고....거기다 바다전망을 볼수있는 베란다에는 동물의 똥까지....아무튼 최악이었습니다. 평을 보니 호불호가 확실히 갈리던데 좋다고 하신분들은 아마도 리모델링을 한 룸에서 숙박을 하신분들인것 같네요.... 참고로 출입구가 두군데 있습니다. 해안로쪽 1층으로 들어가면 체크인하기위해 엘리베이터를 이용해서 7층으로 올라가야하고 일반도로쪽에서 들어가면 계단을 이용해 7층으로 내려와야하는 특이한구조의 건물입니다. 그리고 룸을 7층에 배정받으시면 6층으로 가서 복도를 지나 다시 7층으로 올라가야 합니다. 와이파이는 모바일에서만 됩니다. 노트북같은건 안되요.... 본인의 전화번호로 전화를 걸어서 인증을 받아야 와이파이를 사용할수가 있습니다. 노트북으로 휴대폰번호를 이용해서 스카이프로 접속해보려고 했는데 모바일이아니면 접속이 안된다는 메시지가 나오더군요.... 그나마도 사용하다보면 와이파이가 끊어져서 LTE로 접속되어있을때가 많이 있습니다. 현지유심이 아니라 로밍해서 가시는 분들은 주의하시기 바랍니다. 혹시라도 이곳에 예약하실분들은 이코노미 트윈룸은 선택하지 마시기 바랍니다.
Stayed 3 nights in Sep 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 1 Oct 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. With respect and gratitude for your understanding.

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
前の人のチェックインが遅い。30分も待たされた。建物が古く朽ち果ててる感じ。正面に海が見えると思ってたらワキの部屋。
Stayed 6 nights in Sep 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 1 Oct 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding.

6/10 Okay

MJ

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 1 Oct 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
シャワーの水がまっすぐにでない。２泊したが，タオル交換のみで，シーツの交換がしてなかった。コンセントが二つあったが，一つが使用できなかった。
Stayed 2 nights in Sep 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 1 Oct 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
連泊なのに置いて出た歯ブラシ、カミソリ、垢擦りタオルなどもろもろがなくなっていた。朝にクレーム出して、夕方になくなったモノがどうなったか？聞いたが受付は「分からない」という回答だった。 部屋は汚くはないが古い、そしてバルコニーは 壁やらブロックが崩れている箇所があり不安になった。オーシャンビューの部屋は比較的キレイな部屋な見えたがそうでない部屋は手入れが最低限という印象。 朝食は普通だったが満足な内容でした。
Stayed 4 nights in Sep 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 1 Oct 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 1 Oct 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding.

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
建物の老朽化がひどい。５年前よりさらに酷くなった。
Stayed 1 night in Sep 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 1 Oct 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding.

8/10 Good

Verified traveller

Liked: Cleanliness
部屋の窓から、アムールベイが一望でき、海沿いではジョギングする人、犬の散歩をさせる人、子供を遊ばせる人、市井のウラジオストクの人達を眺めながら良い気持ちになり、お世辞にも良いホテルとは言い難いですが、昔のロシアのホテルってこんなもんだと思えば許せちゃいます。コストパフォーマンスから見たら悪くないと思います
Stayed 2 nights in Sep 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 12 Sept 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again! Sincerely yours,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
WIFIがない。アメニティーがない。狭い。写真と全く違う。写真は多分、OPEN当時のもの。 シングルベッド2台。だが、このシングルベッドが寝返りを打つと、落っこちるぐらい狭い。日本でもこんなに狭いシングルベッドは無いと思います。 街まで徒歩15分以上かかる。坂道がすごい。夜間は女性は一人で歩けない。危ない。男性なら、ロケーションは悪くないのかも。 WIFIは現実はあるんですが、部屋で使えるとのことでした。部屋の販売ページも、ホテルスタッフも部屋で使えると。しかし、部屋に入ると、WIFIのシグナルはない。仕事でWIFIが必要だったので、Ipnoneでデザリングをした。 ほとんどが、中国人、韓国人のグループが滞在をしている。旅行会社と提携をしているようです。
Stayed 3 nights in Aug 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 12 Sept 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding,

2/10 Terrible

MO

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は写真からかけ離れて汚い。 風呂場はかび臭くお湯も出ない。 Wi-Fiは部屋まで届かない。 ホテルの対応も最悪。 どちらに非があるのかは分からないがエクスペディアとの連携も全くできていない。
Stayed 2 nights in Sep 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 12 Sept 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding,

6/10 Okay

HYUNAH

Disliked: Staff & service
공항픽업서비스 신청했는데 안와서 새벽에 공항에서 한참을 헤맸어요. 결국은 택시이용했는데, 공항픽업서비스를 이용하려고 환전도 안해간 상태여서 진짜 고생했어요. 다행히 현지한국업체 연락이 되어서 한국돈으로 어찌어찌해서 택시타고 들어갔는데 체크인할때 픽업안와서 힘들었다고 해도 특별한 언급이 없더라구요. 흔히 있는일인지.. 오래된 호텔이어서그런지 룸컨디션은 별로 였지만, 후기와는 다르게 저희는 어메니티랑 슬리퍼 가운 같은건 있었어요. 거실과 분리되어있어서 괜찮았어요. 침대쿠션안좋고 이런거는 가격이 저렴하니까 기대를 안했구요.
Stayed 2 nights in Aug 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 12 Sept 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 12 Sept 2019
Dear Guest. Thank you for taking the time to share the review of your recent stay in our hotel and filling in the survey for AZIMUT Hotel Vladivostok. Let us offer you our SMART rooms on the Executive Floor for your next visit: You will find a separate sitting area with 24-hour drinks and snacks in free access, as well as included hot dinner, free parking and of course the comfort of our rooms. We are looking forward to see you again! Sincerely yours,

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
朝ごはんは中の下くらいでした。朝からやってるカフェも多いのでホテルバイキングはおすすめしません。料金も安いのでそれなりですがお部屋は綺麗でした。アメニティはタオルドライヤー以外、ありません。ホテルの入り口が最果ての様なところで面白かったです。入り口は要確認！
Stayed 2 nights in Aug 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 12 Sept 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
여행 인생 최악의 호텔
불만이 이것 저것 많았지만 가장 큰 불만은 화장실 물이었음. 찬물이 나오지않아 엄청 뜨거운물로 샤워해야했음 또한 물이 녹물이라 얼굴에 뾰루지 장난아니게 올라옴 로비에 불만사항 제기해서 고쳐주시는 분이 왔지만 수도꼭지만 만지작거리다 가셔서 바뀐것은 없었음 돈 좀 더주고 다른 호텔 가시면 좋을듯 함
Stayed 3 nights in Aug 2019
Response from Guest Service Specialist Kirilyuk Vladislav on 12 Sept 2019
Dear Guest, thank you for taking the time and giving feedback to our work. We are apologies for the impression you got. We will do additional training with our staff so your next wisit to our hotel will be only positive. We hope that you decide to stay again at our Hotel and give us a second chance. If you decide to visit our Hotel again, we hope that we can improve your impressions. With respect and gratitude for your understanding,