I've had a very good experience, I 've stayed 3 or 4 times here. First time we stayed there, we had an issue with smoke smell, even when we booked for a non smoking room but they attempted to solved, and since do not smoke law began is amazing how clear and fresh smells the entire hotel.
Paulina from Santiago, Chile
Inaugurated in 1930/ the Vina del Mar Casino possesses beautiful and spacious salons where visitors can enjoy games/ such as …More
Do to a problem with another hotel, I had to quickly find another one. This one was close to the area I wanted, and although not near the beach, it seemed to be a nice hotel. We arrived and service was incredible. So friendly and willing to accommodate us. They gave us restaurant recommendations, directions, tourist destinations and more. The location is off the beaten path, and thus it is very, very quiet. The only very minor issue is that on the 3rd floor, the hot water takes a while to warm up in the morning. But this was very minor. Breakfast was very good and served either as a buffet or in some cases, your room. If you want to be in Vina del Mar, this is the location. Everything was within walking distance.
The staff was courteous and helpful, and the downstairs bar (and breakfast restaurant) was great. The rooms were modern and had good wireless access, but the street noise from the front side (Esmeralda) made it almost impossible to sleep, especially with an open window to let some cool air in. The staff moved us to a back room (facing a courtyard) and it was great. No parking at the hotel, but they validate for a harborside garage about four blocks away. Also, since Esmeralda is really busy it is hard to load and unload without blocking a lane of traffic. Another big advantage of the hotel is the proximity to the Concepcion Elevator up to the hilltop area with great restaurants, views and galleries.
This is not a hotel at all , these are apartments with a guard at the entry of the resort .The guard opens the door to everybody.....and smiles , no questions .Buffet included is not true since there is no buffet at all , they offer you eggs and cold meats with fresh fruit , which is fine , but is not a buffet. Room was freezing , heater not working, a window in the bathroom was broken and open and finally , the entry ceiling painting was all in the floor next day . We had an apartment at the fifth floor , no elevator .This place is amazingly empty , we saw only two more persons at breakfast , no more people around.I forgot , the main entry door key lock was not working , we notice that when we were leaving.I do not recommend this place at all , not even stay in Concon, is better to drive all the way up to Zapallar or Maitencillo
Lexi from Albuquerque, NM, USA
Strategically located near Vina del Mar and Valparaiso, right in nature and in front of the sea you can find Mantagua Hotel & …More
Have never felt so welcome. These two ladies have done wonders with this house. If you are into antiques you will be awed with what they have. They couldn't do enough for us. Will definitely see them again. We were there in the fall and are sure if you are there in the summer the flowers will be spectacular.
Ike from Canada
Blending an elegant period ambience with a great location overlooking the Pacific Ocean, the aptly named Grand House is an …More
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