Terrace/patio

Reviews of Neringa Hotel

4 out of 5
Neringa Hotel
Gedimino Ave. 23, Vilnius

Reviews

9.6

Exceptional

Rating 10 - Excellent. 136 out of 168 reviews" "
Rating 8 - Good. 25 out of 168 reviews" "
Rating 6 - Okay. 5 out of 168 reviews" "
Rating 4 - Poor. 1 out of 168 reviews" "
Rating 2 - Terrible. 1 out of 168 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elwyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, clean, quiet hotel. Comfortable and the staff were very welcoming. They gave us great ideas for places to visit.
Response from Front Office Manager at Neringa Hotel on 18 Mar 2024
Dear Elwyn, We are so delighted to see that our staff was welcoming useful! Thank you for your kind feedback!Please do not hesitate to visit us in the future!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

irene

Stayed 3 nights in Jan 2024
Response from Front Office Manager at Neringa Hotel on 9 Jan 2024
Dear Irene, Thank you for your fantastic rating!Do not hesitate to visit us again!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Modestas

Stayed 1 night in Dec 2023

10/10 Excellent

Modestas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location and great rooms
Stayed 1 night in Dec 2023
Response from Front Office Manager at Neringa Hotel on 9 Jan 2024
Dear Modestas, Thank you so much for taking time to evaluate your experience! We are delighted that you liked our prime location and great rooms.We will be delighted to welcome you again in the future!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Volha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Front Office Manager at Neringa Hotel on 9 Jan 2024
Dear Volha, Thank you for top rating of your stay at Neringa Hotel!We will be looking forward for an oportunity to welcome you back with us!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Indre

Stayed 1 night in Dec 2023
Response from Front Office Manager at Neringa Hotel on 15 Dec 2023
Dear Indre, We are grateful for your fantastic rating!Looking forward for an oportunity to welcome you back!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Tatiana

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Office Manager at Neringa Hotel on 7 Dec 2023
Dear Tatiana, Thank you so much for such great rating!Looking forward to welcome you back with us in the future!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Gintare Kamile

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Front Office Manager at Neringa Hotel on 10 Nov 2023
Dear Gintare Kamile, Thank you for such an amazing rating! Looking forward to welcome you back with us!Kind regards, Tautvydas ŠarskusFront Office manager

10/10 Excellent

sviatoslav

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, comfortble ckdan room, good bedding, all one needs for a comfortable stay.
Stayed 2 nights in Oct 2023
Response from Front Office Manager at Neringa Hotel on 23 Oct 2023
Dear Sviatoslav, Thank you so much for your feedback, we are delighted to see that you enjoyed our prime location, comfortably rooms and beddings!Please do not hesitate to visit us again in the future!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. In the city centre, clean, cozy, but they have to work on their pillows.
Stayed 4 nights in Sep 2023
Response from Front Office Manager at Neringa Hotel on 13 Oct 2023
Dear Ahmad, Thank you for your fantastic rating and feedback, it is great to see that you enjoyed everything except pillows. Please do not hesitate to explore our pillow menu next time, you can find it on a desk of every room or on TV menu, I am sure we would find what to offer!I hope we will have an opportunity to welcome you back at Neringa Hotel!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Front Office Manager at Neringa Hotel on 29 Sept 2023
Dear Michael, We are very grateful for your amazing rating!Do not hesitate to visit us again in the future!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
This a very beautiful hotel with such a friendly, helpful staff! The front desk was super funny and were able to accommodate my early check in! I checked in around 10:00-11:00am, I don’t remember their names but the tall, slender man and the gentleman with curly hair were great! Please reward these two! I’ve worked in hotels and to me it’s important to welcome guests with such energy! Both recommended me places to visit like the cat cafe, the old prison for a tour, and the Freedom Fighter’s museum. Also, the room was extremely spacious and beautiful! It was located in the center of different events going on in the city which amazing! The only downside I had was that the event blocked off the road so ordering a bolt was a bit difficult while carrying luggage. That is not the hotel’s fault though. Keep doing such a great job!
Stayed 1 night in Aug 2023
Response from Front Office Manager at Neringa Hotel on 29 Sept 2023
Dear Guest, Thank you for your amazing rating and detailed feedback! It is great to see that Justinas and Danielius did a great job hosting you!We all hope to have an opportunity to welcome you back with us!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Front Office Manager at Neringa Hotel on 30 Aug 2023
Dear Guest, We are delighted to receive your amazing rating!We will be waiting for an opportunity to welcome you back!Kind regards, Tautvydas ŠarskusFront Office Manager

8/10 Good

Mark

Stayed 1 night in Aug 2023
Response from Front Office Manager at Neringa Hotel on 29 Sept 2023
Dear Mark, Thank you for your rating!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Igor

Stayed 2 nights in Aug 2023
Response from Front Office Manager at Neringa Hotel on 17 Aug 2023
Dear Igor,Thank you for the top rating!Please do not hesitate to visit us again!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Audrius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Office Manager at Neringa Hotel on 8 Aug 2023
Dear Audrius, Thank you for fantastic rating!Looking forward to welcome you back!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Modern and clean. Very spacious for the price paid.
Stayed 2 nights in Aug 2023
Response from Front Office Manager at Neringa Hotel on 7 Aug 2023
Dear Sam, Thank you so much for your kind feedback!Looking forward to welcome you again at Neringa Hotel!Kind regards,Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Natallia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very
Stayed 1 night in Jul 2023
Response from Front Office Manager at Neringa Hotel on 7 Aug 2023
Dear Natallia, Thank you so much for your kind rating!Looking forward to welcome you back at Neringa Hotel!Kind regards,Tautvydas ŠarskusFront Office Manager

8/10 Good

Emma Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, quiet during busy periods. Fantastic location amongst so many things to do.
Stayed 3 nights in Jul 2023
Response from Front Office Manager at Neringa Hotel on 7 Aug 2023
Dear Emma Louise,We are delighted to see that your stay was enjoyable, and that our friendly staff too great care of you!We will be looking forward for an opportunity to welcome you back with us!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Kaspars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front Office Manager at Neringa Hotel on 30 Jul 2023
Dear Kaspars, Thank you for a perfect rating!Do not hesitate to visit us again!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Mikko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a great hotel. Located at the heart of Old Town. Perfect mix of historic charm and modern convenience. Location couldn't be better, with shopping and dining just a stroll away. Rooms are a stylish retreat - clean, modern, and comfy beds. Kudos to the meticulous housekeeping team. Can't recommend this place enough for anyone exploring Old Town!
Stayed 3 nights in Jul 2023
Response from Front Office Manager at Neringa Hotel on 30 Jul 2023
Dear Mikko, Thank you so much for your amazing and detailed review! We are delighted that your stay was splendid, hopefully some day you will visit us again!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and the property was super clean.
Stayed 2 nights in Jul 2023
Response from Front Office Manager at Neringa Hotel on 30 Jul 2023
Dear Joseph,Thank you so much for your feedback, we are delighted that you enjoyed your experience at Neringa Hotel!Looking forward to welcome you back some day!Kind regards,Tautvydas ŠarskusFront Office Manager

8/10 Good

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Neringa Hotel was very good. The room was clean and modern. The bed was quite low and the foam on it was very soft, making it difficult to stay in bed while sleeping. That was unfortunate. That issue aside, I was pleased with the location, the staff, and the breakfast.
Response from Front Office Manager at Neringa Hotel on 30 Jul 2023
Dear Todd, Thank you for your feedback! I am so sorry to hear that the bed hardness and height was not to your likings. Most of our matrasses are more on the hard side, and in your room it was indeed one of the softer ones, do not hesitate to contact our front office in such cases, we are always delighted to look for a solutions to ensure great rest of our guest, we could change the room in this case. I am happy to see that you enjoyed our location and that our staff took great care of you!I hope we will have a chance to welcome you back with us at Neringa Hotel!Kind regards,Tautvydas ŠarskusFront Office Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
A fabulous location near to the Old Town and easy bus ride from the airport. The room was large and clean. Lots of restaurants and shops nearby. Breakfast was not included in our room rate but lots of coffee shops nearby. We thought €16 pp was too high.
Stayed 3 nights in Jul 2023
Response from Front Office Manager at Neringa Hotel on 30 Jul 2023
Dear Davit, We are delighted to see that your stay was enjoyable and that you could take an advantage of our prime location!Please do not hesitate to visit us again in the future!Kind regards,Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Good enough for a NATO delegation to hold a meeting there ahead of a NATO summit in Vilnius. Very good value for the excellent facilities offered
Stayed 4 nights in Jun 2023
Response from Front Office Manager at Neringa Hotel on 29 Jun 2023
Dear Catherine, Thank you so much for your rating and amazing feedback!Looking forward to welcome you back!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Travis

Stayed 3 nights in Jun 2023
Response from Front Office Manager at Neringa Hotel on 25 Jun 2023
Dear Travis,We are delighted to see that you rated your stay with a top rating!We will be looking forward for an opportunity to welcome you back at Neringa Hotel!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Borja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Front Office Manager at Neringa Hotel on 19 Jun 2023
Dear Borja, We are grateful for such an amazing rating! Please do not hesitate to visit us again.Kind regards,Tautvydas ŠarskusFront Officer Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Front Office Manager at Neringa Hotel on 16 Jun 2023
Dear Guest, Thank you for fantastic rating!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Rolandas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful from the beginning to the end!
Stayed 1 night in May 2023
Response from Front Office Manager at Neringa Hotel on 2 Jun 2023
Dear Rolandas, It is so great to see that you loved your stay from the check-in to the check-out. Thank you so much for your fantastic feedback!We will be delighted to welcome you at Neringa Hotel in the future as well!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

erdem

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in May 2023
Response from Front Office Manager at Neringa Hotel on 2 Jun 2023
Dear Erdem,Thank you for top rating! We are delighted that you enjoyed our prime location.We all will be looking forward for a possibility to welcome you back in the future!Kind regards, Tautvydas ŠarskusFront Office Manager

6/10 Okay

zeev

Stayed 4 nights in May 2023
Response from Front Office Manager at Neringa Hotel on 2 Jun 2023
Dear Zeev, Thank you for your rating!Kind regards, Tautvydas ŠarskusFront Office Manager

2/10 Terrible

zeev

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Front Office Manager at Neringa Hotel on 2 Jun 2023
Dear Zeev,Thank you for your rating, I am so sorry to see that we did not meet your expectations at all. As well it is sad that your did not add any review, there for it is much more difficult to improve our selves. We are constantly improving our services, I am sure we will live up to your standards.Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Mikko

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location at the city center. Rooms are spacious and the layout is very for even a bit longer stay. Everything was clean and worked well. The location is great for walking Vilnius.
Stayed 3 nights in May 2023
Response from Front Office Manager at Neringa Hotel on 25 May 2023
Dear Mikko, We are grateful for your amazing feedback! It is delightful to see that you where able to take advantage of our prime location, and you liked our spacious and clean rooms. We hope to welcome you again then ever you will decide to visit Vilnius in the future!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Espen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Front Office Manager at Neringa Hotel on 4 May 2023
Dear Espen, Thank you for an amazing rating!Kind regards, Tautvydas ŠarskusFront Office Manager

8/10 Good

phill

Stayed 3 nights in Mar 2023
Response from Front Office Manager at Neringa Hotel on 4 May 2023
Dear Phill,Thank you for your rating! Please do not hesitate to visit us again!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little too noisy in the street side. But overall great experience
Stayed 1 night in Mar 2023
Response from Front Office Manager at Neringa Hotel on 29 Mar 2023
Dear Kristina, We are very grateful for your great rating and feedback! Indeed the hotel is located in the heart of Vilnius, therefore the rooms facing the street can be sometimes a little bit noisy. For lighter sleepers we always recommend rooms facing our courtyard, they are very quite at comfortable!We all hope to welcome you back in the nearest future!Kind regards,Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and easy to get anywhere from the hotel.
Stayed 4 nights in Mar 2023
Response from Front Office Manager at Neringa Hotel on 21 Mar 2023
Dear Rajiv,Thank you so much for your kind feedback! We are verry happy that your stay was enjoyable and that you took advantage of our prime location!We will be looking forward for an opportunity to welcome you back with us!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Neringa hotel is in a fantastic location in old town Vilnius. Rooms were modern and clean. The breakfast was delicious, especially the salmon. We ate dinner at the restaurant one night and had snacks in the bar another night when we got back late. Both were excellent. The service was excellent all around, the front desk was very helpful with restaurant recommendations and help with travel. We would highly recommend this hotel.
Stayed 5 nights in Mar 2023
Response from Front Office Manager at Neringa Hotel on 22 Mar 2023
Dear Sarah, Thank you so much for your amazing review! We are delighted that you loved your time with us during your trip to Vilnius. Please do not hesitate to visit us again in the future!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Taras

Stayed 2 nights in Mar 2023
Response from Front Office Manager at Neringa Hotel on 17 Mar 2023
Dear Taras, Thank you for amazing rating!Looking forward to welcome you again!Kind regards, Tautvydas šarskusFront Office Manager

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored hotel featuring 1959 art and patterns but fully updated and modern. So comfortable and beautiful. Staff was super helpful. Highly recommend!!
Stayed 1 night in Mar 2023
Response from Front Office Manager at Neringa Hotel on 13 Mar 2023
Dear Krista,We are so happy that you enjoyed your time at Neringa Hotel and that our fantastic staff was so helpful!Please do not hesitate to visit us again in the future!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Shayna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neringa Hotel surpassed all of my expectations. Was highly impressed by the service, quality of rooms, quality of the restaurant and bar, and the location of the hotel. I will continue to come back to Neringa for any future trips to Vilnius.
Stayed 4 nights in Feb 2023
Response from Front Office Manager at Neringa Hotel on 27 Feb 2023
Dear Shayna,Thank you so much for your amazing review. We are so happy to hear that you enjoyed your stay so much and that you are planning to visit us again!We will be looking forward patiently for an opportunity to welcome you back at Neringa hotel!Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

arev

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very nice. All new, stylish and spacious. Really liked the hotel
Stayed 2 nights in Feb 2023
Response from Front Office Manager at Neringa Hotel on 22 Feb 2023
Dear Arev, We are very grateful for your amazing feedback! Looking forward to welcome you back with us in the future!Kind regards, Tautvydas ŠarskusFront Office Manager

8/10 Good

Justas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
This is a great hotel in an excellent location. One of the cleanest hotels i have ever visited. Rooms are a bit barren and might need a bit more character but this is very subjective, so I wouldn't rate the hotel badly because of this. One huge negative: during my stay, the fire alarm went off at like 6am for like 5 seconds in my room. It scared the hell out of me and I jumped from the bed and started putting my clothes on as i thought there is a real fire somewhere... After 5 or so seconds it stopped. When i complained to the front desk there was zero explanation given and it seemed that they don't really care what happened. It shows poor/non-existent customer service in my opinion. Was very disappointing as i couldn't sleep after it anymore. Everything else was great and would give an "excellent" review but unfortunately cannot do that because of this incident.
Stayed 4 nights in Dec 2022
Response from Front Office Manager at Neringa Hotel on 6 Feb 2023
Dear Justas, Thank you so much for such honest review! I am delighted to see that you enjoyed your stay until this unfortunate alarm misfunction... Please accept my sincere apologies for the disrupted sleep, this was a systems failure and the responsible company fixed it already. And most importantly I am sorry for our staff reaction, this is truly unacceptable and disappointing. I am very grateful for you to bringing this out to my attention! We will be doing training sessions for our staff how to act in scenarios like this and similar, so this would not happen again.I hope you will come back to our hotel in the future and will see our improvement.Kind regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Renatas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renatas
Newly renovated, great location, comfortable beds, quiet rooms, helpful staff.
Stayed 1 night in Jan 2023

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Front Office Manager at Neringa Hotel on 2 Jan 2023
Dear Cameron, Thank you so much for your fantastic rating! Please do not hesitate to visit us again.Kind regards,Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Damian, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in an amazing hotel! Prime location for walking to see sights!
Stayed 1 night in Dec 2022
Response from Front Office Manager at Neringa Hotel on 5 Dec 2022
Dear Damian,We are grateful for your delightful review!Looking forward for an opportunity to welcome you back with us!Kind regards,Tautvydas ŠarskusFront Office Manager

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2022
Response from Front Office Manager at Neringa Hotel on 15 Nov 2022
Dear Guest,Thank you so much!Kind Regards, Tautvydas ŠarskusFront Office Manager

10/10 Excellent

A D O

Stayed 1 night in Oct 2022
Response from Front Office Manager at Neringa Hotel on 25 Oct 2022
Dear A D O,Thank you so much for the rating!KInd regards, Tautvydas ŠarskusFront Office Manager

8/10 Good

Peteris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2022
Response from Edita on 7 Oct 2022
Dear Peteris,Thank you for your evaluation!We are looking forward to welcoming you again at Neringa hotel and to have a chance to fulfill your expectations in full!With best regards,Edita LiutkevičiūtėGeneral manager