Front of property – evening/night

Reviews of ibis Vientiane Nam Phu

3 out of 5
ibis Vientiane Nam Phu
Namphu Ban Xieng Ngneung, Chantabury District, Vientiane

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 399 reviews" "
Rating 8 - Good. 177 out of 399 reviews" "
Rating 6 - Okay. 39 out of 399 reviews" "
Rating 4 - Poor. 7 out of 399 reviews" "
Rating 2 - Terrible. 5 out of 399 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Khen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the check in to the check out, the staffs were very nice, helpful and friendly. The room is very clean. The restaurant area is very clean and the food was excellent and delicious. The only place that I have eaten that doesn’t cause my stomach ache because the food is stored properly before cooking. I love this place even though the room is a little small. I will definitely staying here again if I am visiting Vientiane Laos again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful , kind and informative .
Stayed 7 nights in Jan 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed at the Ibis across three rooms. All rooms were meticulously cleaned and the staff were extremely friendly, patient and courteous to us. Their hospitality made our stay a lot more pleasant. The location was also close to the amenities we needed, including the bank to exchange money and the confidence store (both less than 5 mins walk from the hotel). Be sure to pack mosquito repellent - there are a lot outdoors and also around reception (not the hotel’s fault). Will happily return in the future should we find ourselves in Laos again.
Stayed 2 nights in Dec 2023

6/10 Okay

Placida

Stayed 1 night in Nov 2023

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 6 nights in Jun 2023

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in Jun 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room
Really nice room and hotel. The staff are helpful too.
Stayed 2 nights in Jan 2023

10/10 Excellent

Pattreeya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property located in the middle of the city. Easy to access to many places, food, night market. Staff is helpful. The room is rather small but as a budget hotel, I would say it is reasonable. The room is clean and what I also love is the towel is very clean, new and soft. Would recommend this place.
Stayed 1 night in Mar 2023

8/10 Good

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Serene SY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff was fantastic
Stayed 2 nights in Feb 2023

10/10 Excellent

lingyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with a great staff
Stayed 1 night in Nov 2022

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Vientiane
Nice hotel in a great location. Friendly and helpful staff. I recommend.
The bed
The bathroom
Stayed 2 nights in Oct 2022

10/10 Excellent

Luthfi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good..got a discounted price...
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. The only week point is the breakfast price - much too expensive. And the continental doesn't even include an egg.
Stayed 1 night in Feb 2020

10/10 Excellent

Neng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean room and friendly staff
Nice hotel with a clean room. The room was a bit small, but for the price it was worth it. Room was very modern looking and staff was very friendly. With free parking was also a plus.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, very friendly, helpful staff. Good food in the hotel restaurant and great location near plenty of restaurants and bars.
Stayed 3 nights in Aug 2019

10/10 Excellent

KellyLim, Kuala Lumpur Malaysia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Every single entry to this hotel also with nice greeting. Staff all nice
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Stephannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smart choice
Excellent service, delicious food. If you need anything, the front desk can arrange it with a smile. Safe, comfortable, secure
Stayed 3 nights in Jun 2019

8/10 Good

Thanushan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best place for a cozy stay with loved one
excellent breakfast buffet, wifi a bit weak, I could only access the wifi from my phone, not mini-pc. Room is well designed, but a bit small for two ppl with international luggage. working safe, great shower, lots of hot water. staff super friendly. no daily room service unless requested. No smoke smells from other rooms. I forget the room number. Nice view of city
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Customer care is not good.
There was power cut in my room.The staff took a long time to take the power back.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Staff very helpful & cheerful at all times.The location of hotel is very good. Easy access to alll interesting places.
Stayed 2 nights in Apr 2019

8/10 Good

Mohd zaki

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like a new or freshly renovated building. Not a luxury retreat but if cleanliness and location at a fair price matters to you than this place is on the spot. Good walking distance to Mekong side attractions. Very good and helpful staff. Next time I’m in the city I will definitely stay here again.
Stayed 1 night in Mar 2019

10/10 Excellent

SHEELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Rather impersonal ambiance, but has everything you need. Very good location.
Stayed 2 nights in Jan 2019

8/10 Good

Judith and Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
A great base for visiting Vientiane. Clean and comfortable. Loads of eateries within a few minutes walk. Recommended.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Friendly staff. High level of usability.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Bounpahy, Waterloo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is near everything, banks foods misic near walking park and attractions
Stayed 1 night in Nov 2018

8/10 Good

Teixeira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable
Stayed 1 night in Nov 2018

8/10 Good

Wong

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018

10/10 Excellent

Saryttanee, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. Pleasant experience:)
Stayed 3 nights in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple hotel. Up to standards as it is a chain hotel.
Stayed 2 nights in Oct 2018

10/10 Excellent

Michael, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is conveniently located to many food establishments.
Stayed 3 nights in Oct 2018

10/10 Excellent

hs, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff and good location great to stay in vientian
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Stayed 1 night in Aug 2018

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No tv reception all day
Stayed 1 night in Jul 2018
Response from Michael MICHEL on 7 Aug 2018
Dear Valued guest, Thank you for taking the time to tell us about your experience at The Ibis Vientiane Nam Phu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. With regard to the TV program availabilities, we are quite sorry for the technical error which our cable TV provider was unable to rectify on the same day. We appreciate your sharing your concerns, and it is our hope that you will give us an opportunity to serve you better in the near future With best regards, Ibis Vientiane Teams.

8/10 Good

PAIRANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

6/10 Okay

JV

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Good breakfast
The bed has a problem that could be fixed...when you sit back and watch TV the mattress slips forward....you have to push it back on the base....as a gap appears behind when sitting.... ...all the time....... The mattress was very comfortable
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017