Ratings based on 384 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Good value

Posted 01-Aug-2014
Pros: The hotel has character, the staff were wonderful and accommodating.
Cons: Wifi in the rooms, update the TV's in the room so that the language can be changed to English.
Location: Walking distance to one of the main shopping areas. I was able to locate an English cinema. One tram ride away from the zoo.
Much nicer than expected, my room was massive and I was impressed with the bath room. Wonderful friendly and welcoming staff. The only downfall was no wifi in the rooms. The hotel has lots of faculties near by and is near to the tram and train station. I will be booking this hotel again next year, we were sorry to leave.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Nice Hotel Quality/price

Posted 23-Jul-2014
Pros: Price, accessible by tram, bathtub
Cons: No AC neither Wifi in the bedroom
Location: No time to see.
What it offers on its website is delivered. Large rooms and plenty of water in the shower :)
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 08-Jun-2014
Location: very good location, right near a metro station.
Mio, the receptionist was awesome. He gave us great recommendations for restaurants and was very helpful. Also the rooms were giant.
4 out of 5
Recommended
for Couples
by Marios from London, England

Convenient Location

Posted 05-Jun-2014
The hotel is conveniently located between the centre and Schonbrun Palace on the main shopping street of Mariahilferstrasse. It's 5 minutes walk or 1 tram stop from Westbanhof station which is served by an airport bus, 2 tube lines and several tram lines which means you can get everywhere easily. This compensates for the fact that the hotel is just outside the centre, the station being the centre's edge. There are plenty of shops, cafes and restaurants both on the street and at the station. The hotel rooms are very spacious, quiet and comfortable and cleaned 7 days a week, This is an old building as you can tell from the inner garden, long corridors and high ceilings, but fully renovated. It appears to be a favourite with older Austrian couples as I could see both at the hotel and at a city centre bar where guests are offered a welcome drink. Really enjoyed my stay and definitely recommend the hotel.
3 out of 5
by m james from canada

Very run down , need new everything , not a 4 star

Posted 04-Jun-2014
We arrive they give us small beat Room ! Ugly ! We ask for change And they did better !
4 out of 5
Recommended
for Everyone
by Laura from Michigan

Nice, cheap hotel close to shopping street & train

Posted 04-Jun-2014
Cons: Door handles were sooo difficult to open!!!! Practically dreaded having to open our door!
Pleasant staff, nice location (walking distance of downtown if you don't mind a good 15-20 minute walk!), close to food, shopping, very close to Westbahnhof train station.
5 out of 5
Recommended
for Everyone
by Judy and Rod from Stockport, United Kingdom

Good location for all areas of Vienna.

Posted 24-May-2014
Pros: We liked the typical Viennese decor and ambiance. The staff were very helpful and good at giving us information and directions.
Cons: The main light in the room could have been a little brighter.
Location: Austrian food available from Mariahilf nearby, a bakery opposite for breakfast, a nice mediterranean, called Sato on opposite corner. Trams outside.
We stayed at the Tourotel Mariahilf for one week mid May. The hotel was clean, with pleasant staff and was very convenient for shops, eateries and only 5 minutes walk from the Westbanhoff station, which is the central station for trains, underground and trams. We walked along the Mariahilfer Strasse towards the Museum Quartier and found lots of famous name shops. Good location for getting to all the sights in Vienna once you get familiar with it. We had a pleasant stay and would stay there again.
4 out of 5
Recommended
for Getaway With Friends
by Jackie from Toronto

Spacious hotel, friendly staff, near train station

Posted 23-May-2014 on Hotels.com
This hotel is about a 5 minute walk from the West train/subway station. The lady at the front desk was very friendly and helpful. I initially had some booking issues (won't go into details, but it wasn't the hotel's fault), but they tried their best to make our stay as pleasant as possible. I was quite happy with the size of the room, which consisted of a large den, a bedroom, and a bathroom. WiFi was only available in the lobby, but we were able to access it since we stayed on the first floor. Getting into the city center was quite easy as the subway pretty much connects to everywhere you would need to go.
5 out of 5
Recommended
for Everyone
by Juliana from Montreal, Canada

Nice hotel, big rooms, very good location,

Posted 23-May-2014
Pros: location, shops, stuff, rooms
Location: Close to the restaurants and super market, it's on one of the main shopping streets
Friendly and helpful stuff, very clean and big rooms, 5 minutes to the train, metro and 20 min walk to the down town. 50 min (7 euro one way ticket) from the airport with the bus to the Europlaz and from Europlaz 5 min walk to the hotel. Close to the restaurants and super market, it's on one of the main shopping streets. If you want a taxi to the airport, it's 45 euro (25 km), the amount is fixed, you can pay on the reception. The receptionist will order it for you 24 hours before.
5 out of 5
Recommended
for Couples
by Rob from Vienna

Good Choice

Posted 16-May-2014 on Hotels.com
Close to everything, nice people, good choice