Property entrance

Reviews of The Levante Parliament A Design Hotel

4 out of 5
The Levante Parliament A Design Hotel
Auerspergstrasse 9, Vienna, Vienna

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1000 reviews" "
Rating 8 - Good. 332 out of 1000 reviews" "
Rating 6 - Okay. 83 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjeev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sent two requests online for late checkout . No reply and was told when asked that it is not available ! Otherwise pleasant stay and very walkable to the main attractions .
Stayed 2 nights in Apr 2024

10/10 Excellent

Tonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was fabulous ❤️
Stayed 1 night in Dec 2023
Response from Aleksandra Antoniak on 6 Jan 2024
Dear Tonnie, thank you so much for your wonderful review and kind words. We will also share your praise and feedback with our reception team. We hope you will visit us again soon. Best regards, Aleksandra Antoniak Guest Relation

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Aleksandra Antoniak on 6 Jan 2024
Dear Loraine, we thank you kindly for sharing your positive experience with us and others on this site! I am delighted to hear that you enjoyed our central location and were comfortable in the room allocated to you. We hope to be able to welcome you back soon! With kind regards,

8/10 Good

Lynn, Lodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Walkable around the Christmas markets and other touristy attractions. Lots of choices with the breakfast buffet.
Stayed 4 nights in Dec 2023
Response from Aleksandra Antoniak on 6 Jan 2024
thank you so much Lynn, for your wonderful review and kind words. We are delighted that you had a good start into the Christmas season staying with us and hitting the Christmas markets near the hotel. We hope you will visit us again soon. Best regards, Aleksandra

10/10 Excellent

Suzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with high ceilings and huge windows overlooking courtyard. Room was on the small side, but we were only there to sleep, so it wasn't an issue. Staff was friendly and helpful, easy check in and check out. Property was near restaurants, shopping and public transportation.
Stayed 6 nights in Dec 2023
Response from Aleksandra Antoniak on 6 Jan 2024
Dear Suzie, First of all, I would like to thank you very much for having taken the time to assess us during your recent stay .I was pleased to see that you enjoyed your stayI would be delighted welcoming you back to the Hotel Levante Parliament on your future visits to Vienna and remain.yours sincerelyAleksandra Antoniak

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On holiday. Great location. Walk to most destinations, but trams make everything within reach.
Stayed 3 nights in Dec 2023
Response from Aleksandra Antoniak on 6 Jan 2024
Dear Samuel, Thank your for sharing your review with us. We appreciate your feedback and high ranking score.Im glad that you had a good time in our hotel.

10/10 Excellent

George John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and Lovley room
Stayed 2 nights in Dec 2023
Response from Aleksandra Antoniak on 6 Jan 2024
Dear John, thank you for your review!!! I will forward your very kind comments to the whole staff. We would be very happy to welcome you again in our Hotel and remain with best regards from Vienna. Your Levante Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Christmas markets
Stayed 3 nights in Dec 2023
Response from Aleksandra Antoniak on 6 Jan 2024
thank you so much Michael for your wonderful review and kind words. We are delighted that you had a good start into the Christmas season staying with us and hitting the Christmas markets near the hotel. We hope you will visit us again soon. Best regards, Aleksandra

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Excellent breakfast. Reasonably priced and able to get to Christmas markets as planned.
Stayed 3 nights in Dec 2023
Response from Aleksandra Antoniak on 6 Jan 2024
Dear Juanita ,we would like to thank you for taking the time to share your valued feedback with us. We are pleased to be informed, you have enjoyed the time spent with us and we hope to greet you again in the near future. On behalf of your The Levante Team, We wish you a wonderful day.

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Aleksandra Antoniak on 6 Jan 2024
Lieber Martin, Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und dass alle Dienstleistungen Ihren Erwartungen entsprachen. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 2 nights in Dec 2023
Response from Aleksandra Antoniak on 6 Jan 2024
Dear Dale, thank your for sharing your review with us. We appreciate your feedback and high ranking score.Im glad that you had a good time in our hotel.

6/10 Okay

margaret

Liked: Cleanliness, room comfort
Definitely not 5 star
Very difficult to get to as U2 metro line (nearest) is closed and trams stopped working so had to walk a very long way in the snow to get there. No empathy on arrival. Rooms small and very very dimly lit and dark furniture even with all lights on, but bathroom was ok, service at reception was reception was variable, some very good and helpful but others nonchalant, the biggest issue was that the bar and restaurant are closed on Sundays, the rooms are very hot and difficult to cool because in winter you can only heat them not cool and in summer only cool and not heat. Definitely not 5 star, but near to one of Xmas markets, and once cracked the trams, got around ok,
Stayed 2 nights in Nov 2023
Response from Aleksandra Antoniak on 9 Jan 2024
Dear Margaret, thank you very much for sharing with us your impressions about the hotel. We appreciate your feedback and we will check again what happens with the heating system. In each room is possible to regulate the temperature. I will follow up with the team at the reception and discuss your comments to make them aware of how this way of behavior made you feel and how it impacted your stay.This is not how we work, we are always happy to help the guest.Sorry for the inconvenience that this might have caused. We would like to have the opportunity of welcoming you again soon. Best regards,

4/10 Poor

Mohamed

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Broken sink. Dusty room and a window surround by walls. However, the offered breakfast as a compliment
Stayed 2 nights in Nov 2023

2/10 Terrible

ofer

Stayed 4 nights in Oct 2023

8/10 Good

cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Aleksandra Antoniak on 9 Jan 2024
Dear Cory,we would like to thank you for taking the time to share your valued feedback with us. We are pleased to be informed, you have enjoyed the time spent with us and we hope to greet you again in the near future. On behalf of your The Levante Team, We wish you a wonderful day.

8/10 Good

David

Stayed 5 nights in Oct 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like 5 star!!
We arrived after staying in 4 different 4* hotels in Portugal and Hungary. Particularly after arriving Panorama Hotel in Hungary that felt like 2 star in comparison. 1) Fabulous breakfast 2) Perfect location 10-20 min walk to all Centre attractions 3) Beautiful rooms 4) Nice helpful staff
Stayed 2 nights in Sep 2023
Response from Aleksandra Antoniak Guest Relation on 3 Oct 2023
Dear Victor,First of all, I would like to thank you very much for having taken the time to assess us during your recent stay. Thank you for your high rating.I was pleased to read that you enjoyed your stay and that our services and facilities fully met your expectations. Your positiv comments of the politness have been shared with our team members. That will motivate them even more.I would be delighted welcoming you back to the Hotel Levante Parliament on your future visits to Vienna, yours sincerelyAleksandra AntoniakGuest Relation

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and close to many things
Nice modern hotel within walking distance to many sights. A/C was strong which made for comfortable nights. Room had a smart TV which was nice! Unfortunately the parking garage was full so I had to find alternative parking elsewhere. Also it’s really hard to load and unload at the hotel. This resulted in a ticket from the police, which I didn’t find very tourist friendly. But overall a nice hotel
Stayed 3 nights in Sep 2023
Response from Aleksandra on 13 Sept 2023
Dear Family Morten.We thank you kindly for sharing your positive experience with us and others on this site! I am delighted to hear that you enjoyed our central location and were comfortable in the room allocated to you. I regret for the misunderstanding with the parking. We hope to be able to welcome you back soon! With kind regards,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel and staff were amazing. Very friendly and very helpful.
Stayed 2 nights in Jul 2023
Response from Aleksandra Antoniak on 29 Aug 2023
Dear Brian,First of all, I would like to thank you very much for having taken the time to assess us during your recent stay. Thank you for your high rating.I was pleased to read that you enjoyed your stay and that our services and facilities fully met your expectations. Your positiv comments of the politness have been shared with our team members. That will motivate them even more.I would be delighted welcoming you back to the Hotel Levante Parliament on your future visits to Vienna, yours sincerelyAleksandra AntoniakGuest Relation

10/10 Excellent

AJAY

Stayed 1 night in Jul 2023
Response from Aleksandra on 29 Aug 2023
Dear Ajay!Thank your for sharing your review with us. We appreciate your feedback and high ranking score.Im glad that you had a good time in our hotel.I would be delighted welcoming you back to the Hotel Levante Parliament on your future visits to Vienna, yours sincerelyAleksandra AntoniakGuest Relation

10/10 Excellent

Soo Chye

Stayed 1 night in May 2023

10/10 Excellent

erik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel( attentive staff; great locatopnu
Stayed 2 nights in May 2023

8/10 Good

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience could be better
The hotel was close to the center and the historical buildings. The price/quality ratio was quite good, the rooms were adequate. The breakfast was tasty (with exstra served egg menu) and adequate for a 4 star hotel. As negatives, I would mention the following: The hotel has a notice that there is free on-site parking, but in the information email that the hotel sends, they state that parking is possible for EUR 30 in a garage near the hotel. Parking on the street costs EUR 17 per hour. Since I booked the hotel because of the advertised free parking, having to pay for parking was quite unpleasant surprise. We did not get any welcome drink as a Gold benefit. The hotel staff was fully Russian-speaking (probably Ukrainians or Russians), so you sometimes feel like you are visiting not Vienna, but Kiev.
Stayed 1 night in Apr 2023

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Hotel in perfect location for centre & staff were excellent. Breakfast was first class. Would have liked a proper mini bar with beer/wine/soft drinks.
Stayed 3 nights in May 2023

8/10 Good

salomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
אני הזמנתי מיטה זוגית קינג וקבלתי שתי מיטות צמודות
Stayed 3 nights in Feb 2023
Response from Aleksandra Antoniak on 1 Mar 2023
Dear Salomon,We thank you kindly for sharing your positive experience with us and others on this site! Room preferences are due to availability I wished I would knew it. It is always a possibility to change the room. We hope to be able to welcome you back soon! With kind regards,

10/10 Excellent

BATUHAN

Stayed 1 night in Jan 2023
Response from Angelina Sila on 7 Mar 2023
Dear Batuhan,thank you for your feedback. We hope to welcome you back in the future as a guest in our hotel.Kind regards,Angelina SilaFront office

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff, very good value for the location.
Response from Aleksandra Antoniak on 7 Jan 2023
Dear Scott, first of all we want to thank you that you took the time to share your opinion about our Hotel and second for that very good review! It would be a pleasure to welcome you back in our Hotel and remain with kind regards from Vienna. Your Levante Team.

10/10 Excellent

rotem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at "The levante" hotel.
We stayed for 3 nights. The hotel is clean and pleasent, breakfast is tasty. Alexandra in the reception - thank you so much for all your assistance , and always with a smile. We had a wonderful time. Vienna is so so beutifull..
Stayed 3 nights in Dec 2022
Response from Aleksandra Antoniak on 7 Jan 2023
Dear Rotem! We thank you kindly for sharing your positive experience with us! I am delighted to hear that you enjoyed your stay and liked our breakfast.We will also share your praise and feedback with our team.I was really so happy to read your positive review. Thank you very much for your honesty and taking time to share it with us and others. Im so happy that you liked my service that motivates me even more. It was a pleasure to host you in our hotel.We hope to be able to welcome you back soon! With kind regards,Aleksandra AntoniakGuest Relation

10/10 Excellent

Leon Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything. Thoroughly enjoyable stay.
Stayed 4 nights in Dec 2022
Response from Aleksandra Antoniak on 7 Jan 2023
Dear Leon, thank you for your review!!! I will forward your very kind comments to the whole staff. We would be very happy to welcome you again in our Hotel and remain with best regards from Vienna. Your Levante Team

10/10 Excellent

ARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grate place to stay
all was excellent. the service was outstanding, all needs was providing. the room was very good and comfortable.
Stayed 4 nights in Dec 2022
Response from Aleksandra Antoniak on 27 Dec 2022
Dear Arie, first of all we want to thank you that you took the time to share your opinion about our Hotel and second for that very good review! It would be a pleasure to welcome you back in our Hotel and remain with kind regards from Vienna. Your Levante Team.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. Steps away from the main Christmas Market in the city and also walking distance to city center.
Response from Aleksandra Antoniak on 27 Dec 2022
thank you so much Michael for your wonderful review and kind words. We are delighted that you had a good start into the Christmas season staying with us and hitting the Christmas markets near the hotel. We hope to be able to welcome you back soon! With kind regards,

10/10 Excellent

Terrence, Punta Gorda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Levante was very modern and beautiful. It was close to the major sites in Vienna. Would stay here again.
Response from Aleksandra Antoniak on 22 Dec 2022
Dear Terrence, thank your for sharing your review with us. We appreciate your feedback and high ranking score.Im glad that you had a good time in our hotel.We wish you a wonderful Christmas time and a good year 2023! Hope to see you once again in Vienna.

10/10 Excellent

Jennnifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel close to major sites
The Levante Parliament hotel is absolutely wonderful! The front desk staff are friendly and have tons of dining, sightseeing, and transportation recommendations, the location is very near the Museum Quarter and City Hall with several tram and subway lines nearby. We received a room upgrade thanks to our Hotels.com status and the room was large and lovely. The hotel bar is charming and many other guests stopped in for a night cap and to chat. We thoroughly enjoyed our stay here.
Stayed 3 nights in Dec 2022
Response from Aleksandra Antoniak on 22 Dec 2022
Dear Jennifer!Thank you for your kind and valuable comments on this site! I am happy to hear that our staff was able to provide you with our aimed polite and friendly 4 star standard service. We hope to be able to welcome you back soon! I wish you a wonderful Christmas time and a happy new year! With kind regards,

8/10 Good

Janet

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good - excellent room and ourteuos staff. One thing though, the bar/coffee shop was closed at 2pm when we tried to use our VIP ticket for complimentary drinks
Response from Aleksandra Antoniak on 22 Dec 2022
Dear Janet, thank you for your review!!! I will forward your very kind comments to the whole staff. I regret that you could not use your voucher. This I will comunicate with the management. We would be very happy to welcome you again in our Hotel and remain with best regards from Vienna. Your Levante Team

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Perfect hotel, great location and fantastic staff.
Stayed 3 nights in Dec 2022
Response from Aleksandra Antoniak on 22 Dec 2022
Dear Nicholas, first of all we want to thank you that you took the time to share your opinion about our Hotel and second for that very good review! It would be a pleasure to welcome you back in our Hotel and remain with kind regards from Vienna. Have a wonderful X-mas time and a happy new year 2023!

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for city break
Very friendly checkin. Receptionist also helped us with restaurants and gave advice on locations of Xmas markets. Hotel is very well located, two minutes to the parliament and 5 mins to the Hofburg palace. Trams nearby and underground a short walk. Good bar service and overall an excellent choice for a city break.
Stayed 3 nights in Dec 2022
Response from Aleksandra Antoniak on 22 Dec 2022
Dear Chris, thank you so much Martin for your wonderful review and kind words. We are delighted that you had a good start into the Christmas season staying with us and hitting the Christmas markets near the hotel. We will also share your praise and feedback with our team to make sure both are followed up on. We hope you will visit us again soon. Happy X-Mas and a very good year 2023 Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Aleksandra Antoniak on 22 Dec 2022
Thank your for sharing your review with us. We appreciate your feedback and high ranking score.Im glad that you had a good time in our hotel. I wish you a wonderful X-Mas and a good year 2023!

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Christmas markets - easy walking distance, friendly staff, quiet. Rooms perhaps a little dated.
Stayed 3 nights in Dec 2022
Response from Aleksandra Antoniak on 22 Dec 2022
Dear James, thank you so much for your wonderful review and kind words. We are delighted that you had a good start into the Christmas season staying with us and hitting the Christmas markets near the hotel. We hope you will visit us again soon. Merry X-Mas and a good year 2023 Best regards,

10/10 Excellent

Sharon

Liked: Staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Rooms spotlessly clean and very comfortable. Great range of choices for breakfast. Location excellent.
Response from Aleksandra Antoniak on 22 Dec 2022
Dear Sharon, first of all we want to thank you that you took the time to share your opinion about our Hotel and second for that very good review! It would be a pleasure to welcome you back in our Hotel and remain with kind regards from Vienna. Have a wonderful X-mas time and a happy new year 2023! Your Levante Team.

10/10 Excellent

Sheila

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Darius, Vilnius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big room, large selection breakfast. But lobby needs renovation.
Stayed 2 nights in Oct 2022
Response from Aleksandra Antoniak Guest Relation on 3 Dec 2022
Dear Darius, first of all we want to thank you that you took the time to share your opinion about our Hotel and second for that very good review! We also appreciate your recommendation for the refreshments for the Lobby. This is something that we will discuss in our Meeting. If you have any suggestions for improvement, I would be very grateful.It would be a pleasure to welcome you back in our Hotel and remain with kind regards from Vienna. Your Levante Team.

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Aleksandra Antoniak Guest Relation on 3 Dec 2022
Dear Olga first of all we want to thank you that you took the time to share your opinion about our Hotel and second for that very good review! It would be a pleasure to welcome you back in our Hotel and remain with kind regards from Vienna. Your Levante Team.

10/10 Excellent

Evgeni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 1 night in Oct 2022
Response from Aleksandra Antoniak Guest Relation on 3 Dec 2022
Dear Olga, thank you for your review! I will forward your very kind comments to the whole staff. We would be very happy to welcome you again in our Hotel and remain with best regards from Vienna. Your Levante Team

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2022
Response from Aleksandra Antoniak Guest Relation on 3 Dec 2022
Dear Jacqueline, thank you for your review! I will forward your nice rating to the whole staff. We would be very happy to welcome you again in our Hotel.With kind regards,Aleksandra AntoniakGuest Relation

10/10 Excellent

Summer

Stayed 3 nights in Oct 2022
Response from Aleksandra Antoniak Guest Relation on 3 Dec 2022
Dear Summer, thank you for your review!!! I will forward your very good rating to the whole staff. We would be very happy to welcome you again in our Hotel and remain with best regards from Vienna. Your Levante Team

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. 5 minutes from Hapsberg museums. Great breakfast and good, quiet room.
Stayed 5 nights in Sep 2022
Response from Aleksandra Antoniak Guest Relation on 3 Dec 2022
Dear Charles, first of all we want to thank you that you took the time to share your opinion about our Hotel and second for that very good review! It would be a pleasure to welcome you back in our Hotel and remain with kind regards from Vienna. Your Levante Team.

10/10 Excellent

Radoslav

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Beats Hilton and Mariott.
Stayed 1 night in Oct 2022
Response from Aleksandra Antoniak Guest Relation on 3 Dec 2022
First of all, I would like to thank you very much for having taken the time to assess us during your recent stay. Thank you for your high rating.I was pleased to read that you enjoyed your stay and that our services and facilities fully met your expectations. Your positiv comments have been shared with our team members. That will motivate them even more.I would be delighted welcoming you back to the Hotel Levante Parliament on your future visits to Vienna, yours sincerelyAleksandra AntoniakGuest Relation

6/10 Okay

Virad

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpfup and friendly
Stayed 3 nights in Sep 2022
Response from Aleksandra Antoniak Guest Relation on 3 Dec 2022
Dear Gemma, first of all we want to thank you that you took the time to share your opinion about our Hotel and second for that very good review! It would be a pleasure to welcome you back in our Hotel and remain with kind regards from Vienna. Your Levante Team.

8/10 Good

WAYNE, TROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Levante is right near the Museum district and their staff is incredibly helpful. Room service and dining are currently closed but there are several good places to eat nearby.
Stayed 4 nights in Sep 2022
Response from Aleksandra Antoniak on 30 Sept 2022
Dear Wayne, thank you for your review!!! I will forward your very kind comments to the whole staff. We would be very happy to welcome you again in our Hotel and remain with best regards from Vienna. Your Levante Team