Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London,UK

Fabulous quality hotel - highly recommended

Posted 17-Apr-2015
Pros: Everything
Cons: Not much - the bath and shower controls are all electronic touch buttons which are a bit strange!
Location: On the ring, so you can walk, get the metro (a few stops to the centre) or the tram round The Ring.
This is a really great hotel, just inside The Ring, and 100 yards from Schottenring U-Bahn station and trams. The building is substantial and the thickness of the walls makes it very quiet. Decor is quality and bathrooms are all marble (we stayed in a deluxe room which has a massive bed - 7ft wide). The staff were fabulous and nothing was too much trouble - they even have their own cycles which are free to use (they only have 4 though). They asked about our day and gave great advice, even gave us a bottle of water each as we left for the airport. It looks to be mainly a business hotel but don't let that put you off. Prices are maybe a bit higher, but worth the extra. Breakfast buffet is expensive but we went round the corner to a coffee shop each morning. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller

Sehr schönes Hotel in bevorzugter Lage.

Posted 12-Apr-2015
Pros: Zentrale Lage und das Früstück.
Location: Im Stadtzentrum - viele Sehenswürdigkeiten sind zu Fuß zu erreichen.
Sehr aufmerksamer Service, der immer um das Wohlbefinden der Gäste bemüht war.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Reno

Equisite hotel truly five star service & amenities

Posted 11-Apr-2015
Pros: The service was excellent and the staff was fantastic, friendly, and helpful.
Cons: The breakfast buffet is not vegan friendly and expensive.
Location: Vienna is an amazing city that has incredible vegan food and a wonderful restuarant just around the corner, Yamm, was a place we visited daily.
The hotel is focused on flawless service and elegant ambience. The hotel caters to the discerning client and yet treats each guest as if she or he is important. We tend to dress extremely casually when we travel and yet this hotel treated us as well as if we were chiquely dressed. This is important to us and brings us back to a place. The spa is lovely and my husband used the sauna and other facilities daily. They are technologically advanced; whereby one does not need to place a card outside the door indicating "do not disturb" or "please clean the room" but by the press of a button inside the room, it is indicated outside the room. They deliver water each night with the night service. All-in-all a great hotel. One we will definitely return to.
4 out of 5
Recommended
for Everyone
by A verified traveller

TRES ACCUEILLANT BONNES PRESTATIONS

Posted 07-Apr-2015
Pros: PETIT DEJEUNER***** LA CHAMBRE
Cons: REPAS
Location: ON PEUT TOUT FAIRE A PIEDS
C'était parfait sauf le repas au restaurant cher et pas terrible
5 out of 5
Recommended
for Everyone
by A verified travellerfrom korea

Posted 02-Apr-2015
Overall good place to stay. Close to downtown. Professional staff. Views from your room can be a little disappointing. They changed my room once the concern was conveyed.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne

One of the best hotels ever

Posted 17-Mar-2015
The staff at the hotel were just amazing! Very helpful and prompt with a smile. Room was very clean. They gave us late checkout without any fuss. They printed, scanned and emailed my documents quickly and without any mistake. Even the limo transfer person took us to the airport car hire stayed with us through the process and took our bags to the car. Hotel it's 10-15 min walk to city centre and they serve amazing breakfast and dinner. Movies were not to expensive and at least our room came with free WiFi. We will definitely be coming back! Thanks to all the Staff at Kempinski Vienna. Peter and Marisa.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Orléans

Un séjour exceptionnel

Posted 04-Mar-2015
Pros: Le personnel est très accueillant, le décor raffiné et le spa très agréable avec une grande amplitude horaire .
L’ hôtel est situé en plein centre ville, idéal pour accéder à tout type d activité . Une sortie de métro est à quelques mètres pour ceux qui ne souhaitent pas marcher. Déambuler dans les rues permet de découvrir des bâtiments magnifiques.Le spa de l hôtel est magnifique et les chambres spacieuses ... un 5 étoiles bien mérité !
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tijuana, Mexico

Excelente hotel

Posted 22-Feb-2015
Best hotel ever!! Exceeded our expectations, the best part was the impeccable service and attention to detail. Excellent location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Romantic weekend in Vienna pretending to be rich

Posted 16-Feb-2015
Excellent hotel with impeccable service. Not cheap but worth it. Good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

exceptionnel

Posted 11-Feb-2015
Pros: la chambre la salle bain
Cons: rien
Location: quartier haut de gamme avec tramway permettant d'aller sur les curiosités de vienne en quelques minutes
accueil fabuleux et chambre extra ordinaire ..........................................................................................................