Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tijuana, Mexico

Excelente hotel

Posted 22-Feb-2015
Best hotel ever!! Exceeded our expectations, the best part was the impeccable service and attention to detail. Excellent location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Romantic weekend in Vienna pretending to be rich

Posted 16-Feb-2015
Excellent hotel with impeccable service. Not cheap but worth it. Good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

exceptionnel

Posted 11-Feb-2015
Pros: la chambre la salle bain
Cons: rien
Location: quartier haut de gamme avec tramway permettant d'aller sur les curiosit├ęs de vienne en quelques minutes
accueil fabuleux et chambre extra ordinaire ..........................................................................................................
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Ideal for central Vienna

Posted 03-Feb-2015
The hotel is a mere 150 yards from Schottenring station with a major tram interconnection. It is easy to get about to all major attractions. The room was very comfortable with superb shower and fresh coffee maker. The hotel lounge was comfortable and you could get very tasty food for very reasonable price. We certainly will be returning to this hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom nyc

Posted 02-Jan-2015
Friendly staff and excellent service. Quiet hotel a bit out of central, touristy area.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom providence, ri

Wonderful room. Need more English channels on tv.

Posted 27-Dec-2014
Hansen suite was awesome. Very quiet and huge space. Only I wish they had was more English tv channels.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom J

Gorgeous Hotel in centre of Vienna

Posted 11-Dec-2014
An excellent hotel. Staff most helpful and friendly from reception and concierge to household staff. Lovely atmosphere and most relaxing room environment with subtle lighting and lower ground lighting at night allowing safe passage to the ensuite bathroom! Touch button bath and shower cool! A most relaxing and quiet room. Lovely Spa and Gym. Only slight quibble was slowish service in foyer for an afternoon snack. All round a lovely hotel. Will be back despite the considerable expense. But I expect this not unusual for a five star hotel. It's a quality place.
5 out of 5
Recommended
for Families
by A verified travellerfrom long island, ny

outstanding hotel

Posted 11-Dec-2014
Pros: room amenities and staff.
Cons: has excellent food at all venues but needs a less formal coffee shop
Location: just on the edge of the inner city ring; within easy walking distance of all major historic sites & very simple clean efficient public transportation.
terrifically appointed room. fully enclosed shower (not European style with half glass only). excellent staff which went out of its way to be helpful.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom northants

Fantastic long weekend

Posted 08-Dec-2014
The staff are fantastic, friendly, hard working and a true asset to the hotel. The room was beautiful and kept perfectly. The restaurant was great, but book early for Edvard. All in all a great stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

very good hotel

Posted 07-Dec-2014
Pros: Everything
Cons: Price of breakfast buffet should be lower, pastries at breakfast should be fresh, cleaning in the room keep forgetting to do some essential things,
Elegant, very nice and helpful staff, convenient all very good. Breakfast is a bit on the expensive side as champagne is available at the buffet but if you're not interested in the champagne option you still pay for the others. Two little areas of improvements are when coming early at the breakfast buffet you may find pastries from previous day and they don't taste great. Cleaning in our room was a bit lacking with trash not emptied out, tea not replaced, empty bottles and trays from last night not cleared. But judging by the General standard it must have be an isolated case, perhaps someone in training doing to the cleaning.