“Great hotel in a convenient location”

On arrival, we were greeted by very firendly staff who were keen of offer help and services, a good start to our trip! We got a good deal on the hotel, the only thing I didn't like was the ceiling, unfortunately we were on the top floor hence the low / slanted roof. For a tall person this would present an issue on one side of the bed every morning! Overall cleanliness was excellent, no dusty surface or dirty glasses etc. Hotel is in a good location, just under 10mins walk to St Stephan's Cathedral which is a great place for meeting friends etc (very spacious). Included breakfast was good also, nothing fancy but tasted nice and is at least fresh! Room was quiet, perfect for recouperating energy for a busy day. Overall experience is great and would surely recommend this to anyone looking for a good value for money hotel in a superb location.

“Attractive hotel; but some of the staff are off rude and unfriendly. Not impressed.”

It is a smart boutique hotel, slightly off the main streets in the city centre. Decor is smart, rooms are rather small, but spotlessly clean. As a single woman traveller you are used to getting the darkest and pokiest room in the hotel, this was no exception. Hotel reception staff are excellent; but some of the restaurant and housekeeping staff leave something to be desired. I checked out on a few minutes before noon, having made sure with reception that this was OK, as I had an early morning meeting. However, one of the waitresses from the restaurant knocked to make sure I was leaving and hadn't taken anything from the room. I felt very uncomfortable and I would not go back for this reason. Thank goodness I always bring my own toiletries! Heaven knows the reaction if I had used a bar of soap. You know, it is fine, but really you can find friendlier and nicer hotels with more amenities and better restaurant facilities. Room service stops at 10pm (not that great for a business hotel). Needs to improve. Some of the hotel staff need training in people skills.

“Very Impressed”

Good and courteous service - excellent buffet breakfast - great location. Would recommend to any visitor. AA - Cambridge, UK

“excellent hotel”

Just far enough away from traffic and pedestrians and opposite a litlle park. Staff were friendly and helpful in organising trips, breakfast plentiful and hotel clean light and airy. Easy 20 minute walk to the Opera house,and all the sights not far from there. We took a taxi from the airport, 20 mins Eu36,helpful driver who pointed out things to see. Took the airport bus back which is at Schwedensplatz,less than 5 mins walk, took 30 mins Eu7.

“The best European Hotel we ever stayed in”

The staff was exceptional, the rooms were large by European standards. It was close to almost everything, but far enough away to be in the main tourist area. Almost all sights are within walking. The breakfast buffet was great. If there was an issue, it was handled immediately and with professionalism. I would highly recommend this hotel for a visit to Vienna. We stayed 8 days and really enjoyed it.

“Very impressed! the only complaint was there was a water pipe which was vey noisy”

hotel was an excellent choice

“Quality in the centre of Vienna”

The hotel is very conveniently situated for the tourist, being only a 10-15 minutes of a leisurely walk from many tourist sites and the underground. Our room was spacious and the bathroom modern with all the amenities one expects from a quality hotel being available. The room was maintained to a high degree of clanliness as was the rest of the hotel. Breakfast offered a wide choice of both hot and cold options, and the staff were very efficient. Checking in and out was straightforward, and the reception staff were knowledgeable, courteous and helpful. We strongly recommend this hotel without even a millisecond's hesitation.

“Perfect Location!”

This hotel was the perfect smaller hotel that was off the "hotel chain" path . . . very good service, location close to city center and excellent Metro location. Breakfast buffet was really good, with fresh food and nice choices, and the small bar area was perfect. Def recommend!

“Great hotel in the great city”

We stayed there for a week and felt that it was the best choice we made. Excellent hotel, very convenient location close to every point of interest, transportation and yet in a very quiet neighbourhood. Breakfast was included - 6:30AM to 11:00AM!!! Perfect variety and great taste! Well worth every penny!