Our Expedia reservation was for three guests, but the hotel's information reflected two. When the staff realized this mix up, they quickly offered us a better room...which turned out to be a two room suite upgrade.
We are a family of 5 who was staying in Vienna for a couple of nights, before heading off to Salzburg for 3 nights and returning to Vienna for another 2 nights. We had booked for 2 adjoining rooms, but was given separate rooms on arrival in Vienna, which was a disappointing over-sight from the staff. However they did make amends, so that on our return from Salzburg, we got the corner suite with an adjoining room, which was fabulous. Generally the stay was very comfortable and the staff attentive. Breakfast was very good.
Stopped on business, great location for the Vienna Centre. A little out of the way for the city itself, but a €20 cab ride is a small inconvenience for stopping in such a great hotel. Staff were great, room was amongst the best I've stopped in, and the food was good. Excellent views over the city from the huge windows. All in; top notch hotel.
"Modern rooms, friendly staff and value for money."
This hotel is just out of the historic centre of Vienna (within a 10-15 minute walk), situated in a quiet area containing many decent restaurants. The decor has recently been refreshed and has a modern upmarket feel to it - it definitely doesn't feel like a chain. The staff were very friendly, but not intrusive. Breakfast and wi fi were included in my room rate and extras, such as meals or mini bar, seemed reasonably priced - it didn't feel like the hotel was trying to rip you off (as it sometimes does at hotels nowadays!).
This hotel is situated across the street from a main metro station which also has an airport (CAT) train. The CAT train makes getting to/from the airport a very easy experience. Hotel is also on the boundary of a nice park and all the attractions are nearby walking or metro.
It is a nice hotel, well maintained with a beautiful lobby.
If I were returning to Vienna, this is the hotel I would stay at. It is very nice, and it is near THE transportation hub.
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