Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Wonderfully located, clean and comfortable hotel

Posted 30-Jul-2014
Pros: Convenience, comfort of the room, and the breakfasts.
We had a great 4 night stay, exploring Vienna on foot an by public transport. The location was right in the heart of the city with most star attractions easy to reach by foot. The buffet breakfast is excellent and sets you up for the day. The hotel gave useful advice on getting around further afield and booked a day trip to Budapest, which proved to be fascinating.
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Excellent hotel in the centre

Posted 29-Jul-2014
A very good hotel a short walking distance from most of the main sites in the old centre. Excellent breakfast. Thoroughly recommended. And fast Wi-Fi!
4 out of 5
Recommended
for Families
by A verified traveller from London

Good location, perfectly happy with this hotel

Posted 26-Jul-2014
Pros: Clean, good location, friendly staff.
Cons: There seemed to be no channel showing English language films - a nice option if travelling with a child hence not able to go out at night
Location: Excellent location for sightseeing on foot, and also near some useful shopping streets.
We were perfectly happy with this hotel - the room was very clean and comfortable, bathroom spotless with a good shower, the staff were polite, the location is good, and the breakfast buffet offers a wide, if rather standard, variety. You'd have to be quite a picky traveller to be dissatisfied with this hotel for the price. If you're impatient and reasonably fit, try to get a room on a lower floor so you can use the stairs. The lift travels at a sedate speed.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, PA

Great short stay in Vienna!

Posted 15-Jul-2014
Pros: Excellent location (10 leisurely minutes to St. Stephan's Dom), excellent prices (at least for us), pleasant staff, good breakfast.
Cons: Internet was a little clunky to access but worked just fine. I have experienced far worse.
Location: Everything is close by. We visited the Square, Palace, and Opera easily on foot.
We booked this hotel from Expedia based on location, price, and comments by the reviewers (I could not find any really bad ones). Do NOT be deterred by low room rates or the fact that this is part of the Best Western chain! It is an outstanding boutique hotel very well located with a small but excellent staff. Nothing really not to like.
Comment from Hotel Management
17-Jul-2014 by Markos, Hotel Management
Dear Guest, Thank you very much for your feedback. We are very happy to read you enjoyed your stay in our hotel . We very much look forward to welcoming you back ... Best regards from Vienna. Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Good clean hotel in central location.

Posted 14-Jul-2014
Location: The hotel does appear to be located down a back street, but you soon get used to it and it is close to St Stephens Platz.
We were touring, previous hotels did not have kettle along with tea an coffee facilities in the room and breakfast was an expensive extra. In this hotel they were all provided so we could have a nice cup of tea after been out all day and we did not have to look for some where to eat breakfast.
Comment from Hotel Management
23-Jul-2014 by Markos, Hotel Management
Dear Guest, I am glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback. We are looking forward to welcome you again. Best regards, Your team of Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from South Wales

Perfect for seeing the innerstadt

Posted 12-Jul-2014
Very clean and friendly. Good breakfast. Would definately stay here again.
Comment from Hotel Management
18-Jul-2014 by Markos, Hotel Management
Dear Guest, Thank you very much for your feedback. I am thrilled to hear that you had an enjoyable stay and a wonderful time in Vienna We are looking forward to welcome you again. Best regards, Your team of Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to shops.

Posted 10-Jul-2014
Pros: Location Fantastic!
Cons: House keeping
We found this hotel comfortable and spacious. Staff were friendly and helpful. Location was fantastic!!! Very close to the main shopping strip and tourist spots but nice and quiet. We had a room facing the street and it was quiet.
Comment from Hotel Management
18-Jul-2014 by Markos, Hotel Management
Dear Guest, thank you very much for your nice feedback after your stay in our hotel. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Vienna. Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jun-2014
Overall, we had an excellent stay. The location is very good. The rooms are spacious and well maintained.
Comment from Hotel Management
07-Jul-2014 by Markos, Hotel Management
Dear Guest, Thank you very much for your feedback. We are very happy to read you enjoyed your stay in our hotel. We very much look forward to welcoming you back . Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Great location. Friendly staff.

Posted 23-Jun-2014
Great location close to city transportation. Staff was very helpful with our questions and with booking tours. Nice breakfast was included. Our room was well kept and a good size. We would stay there again.
Comment from Hotel Management
30-Jun-2014 by Markos, Hotel Management
Dear Guest, thank you very much for your nice feedback after your stay in our hotel. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Vienna. Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by teddie from Leduc

great spot

Posted 20-Jun-2014
Pros: everything
Cons: an ice machine would be helpful
Location: the albertina, natural history museum and the imperial treasury, and the concert at St. Anns church the address is Annagasse 3B
This is a great hotel, room was quite large compared to what you usually get in Europe, bed was terrific, lots of hot hot water. The breakfasts are terrific, lots of variety. Staff was very helpful, and this hotel is central to everything and I mean everything, a five minute walk to the shopping district, St. Stephens, the opera, museums. You couldn't ask to be closer. I would stay again in a heart beat!!!
Comment from Hotel Management
30-Jun-2014 by Markos, Hotel Management
Dear Guest, Thank you for your feedback. We are very happy to read you enjoyed your stay and found the hotel excellent. We very much look forward to welcoming you back ... Best regards from Vienna. Your Team from Best Western Plus Hotel Das Tigra