Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Quiet location

Posted 24-Aug-2014
Pros: Clean and modern d├ęcor. Quiet location. Power rain shower in bathroom
Location: Quiet location for sleeping but only 10 minutes from Herrengasse metro and main attractions
I have stayed in Best Western hotels in various countries and this one is up with the best of them. It is located in a very quiet road (so a good nights sleep) but only a 10 minute walk from Herrengasse metro stn. (turn left from stn exit walk 100 metres then turn right for another 100 metres, cross the road and walk down hill and hotel is about 150 metres ) The hotel is very clean, bright and modern. Rooms are spacious with seating and beds are comfortable and bedding is crisp and white. For attractions just head back to Herrengasse metro. Walk past stn. Turn right will take you to Michealplatz with the Spanish riding school (book in advance if you want to see show or exercise/ guided tour). Turn left past stn. and you come to Graben street and St. Stephens cathedral. I would recommend the guided tour of the magnificent Opera House. If you are lucky like me you will see and hear the orchestra and players rehearsing for that nights performance. Schonbrunn palace is a 20 minute metro ride away (Schonbrunn stn on U4 line is 300 metres walk to palace) so no need to buy expensive coach trip. The RINGTRAM is a good but expensive (8 euros) way of getting you bearings as to where a lot of the main sights are.
Comment from Hotel Management
02-Sep-2014 by Markos, Hotel Management
Dear Guest, thank you very much for your nice feedback after your stay in our hotel. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from Missouri

Quiet, clean, great area for shopping and food.

Posted 18-Aug-2014
Pros: Friendly, helpful staff and clean quiet room, elaborate breakfast.
Cons: N/a
Location: Beautiful churches close by! Shopping eating! Great ice cream!
We had a wonderful stay, excellent breakfast, friendly staff, walking distance of many excellent places to eat, shop and sight see. A beautiful city with so much to do.
Comment from Hotel Management
25-Aug-2014 by Markos, Hotel Management
Dear Guest, Thank you for your feedback. We are very happy to read you enjoyed your stay in our hotel. We are looking forward to welcoming you back . Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel,centrally situated,

Posted 18-Aug-2014
Pros: Location,facilities,friendly staff and reasonable price.
Cons: Nothing
Location: The St Stephans cathedral is a few minutes walk as is The Spanish Riding School along with many other historic buildings and parks
The hotel appeared to have been recently refurbished as the rooms were very nicely decorated and bathrooms very well done with modern design.Very well situated centrally in the city and just a short walk to many attractions, restaurants and bars.
Comment from Hotel Management
02-Sep-2014 by Markos, Hotel Management
Dear Guest, I am glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback. Best regards Your team of Best Western Plus Hotel Das Tigra
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Good hotel close to city centre and transport link

Posted 15-Aug-2014
Pros: The air conditioning in the room was very welcome as it was very warm the whole week we were there. Brilliant shower. No door on bathroom though.
Cons: Room was a bit cramped, but I don't suppose anything can be done about that.
Location: Very close to shopping areas, bars and lovely cafes and restaurants. St Stephens, riding school etc also close by.
Everything was fine except on first day on checking in. The man on reception gave us wrong information when asked if there was anywhere good to eat . He told us to go out of the hotel and turn right, which leads to nothing really. If we had turned left, all life can be found. We also asked him to order us a taxi for the morning because we had booked a river excursion and needed to be at the boat for 8.30. The taxi driver who came, charged us well over the odds for the ride (65 euros) because we were new there we had no idea that that was outrageous, so not very impressed with the staff that was on that night.The taxi driver was obviously a friend of his. The staff at breakfast every morning however were a joy, very friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location...close to stephansplatz

Posted 12-Aug-2014
Pros: The location.
Cons: The staff, the cleanliness and the breakfast.
The location was good, close to some areas, others you needed the metro or public transport but that was easy to get to. I was a bit disappointed with the staff....not very helpful and the breakfast was subpar. The bedroom was quite large and very bright....however my safe was not working so could not place my belongings there which did not make for a fun three nights. In addition, the hairdryer was not working although they did provide me with another one. Overall, the stay was ok, but the location made up for the rest of the shortcomings.
Comment from Hotel Management
21-Aug-2014 by Markos, Hotel Management
Dear Guest, we would like to thank you for taking the time to share your feedback with us. We will be addressing the areas of improvement you have previously mentioned in order to increase the standard of the services we provide. In case of pending inquiries do not hesitate to contact us. On behalf of your BEST WESTERN PLUS Hotel Das Tigra Team, We wish you a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Wonderfully located, clean and comfortable hotel

Posted 30-Jul-2014
Pros: Convenience, comfort of the room, and the breakfasts.
We had a great 4 night stay, exploring Vienna on foot an by public transport. The location was right in the heart of the city with most star attractions easy to reach by foot. The buffet breakfast is excellent and sets you up for the day. The hotel gave useful advice on getting around further afield and booked a day trip to Budapest, which proved to be fascinating.
Comment from Hotel Management
05-Aug-2014 by Markos, Hotel Management
Dear Guest, Thank you very much for your feedback. We are very happy to read you enjoyed your stay and found the hotel excellent. We very much look forward to welcoming you back . Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Excellent hotel in the centre

Posted 29-Jul-2014
A very good hotel a short walking distance from most of the main sites in the old centre. Excellent breakfast. Thoroughly recommended. And fast Wi-Fi!
Comment from Hotel Management
26-Aug-2014 by Markos, Hotel Management
Dear Guest, Thank you for your feedback. We are very happy to read you enjoyed your stay and found the hotel excellent. We are looking forward to welcoming you back . Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
4 out of 5
Recommended
for Families
by A verified traveller from London

Good location, perfectly happy with this hotel

Posted 26-Jul-2014
Pros: Clean, good location, friendly staff.
Cons: There seemed to be no channel showing English language films - a nice option if travelling with a child hence not able to go out at night
Location: Excellent location for sightseeing on foot, and also near some useful shopping streets.
We were perfectly happy with this hotel - the room was very clean and comfortable, bathroom spotless with a good shower, the staff were polite, the location is good, and the breakfast buffet offers a wide, if rather standard, variety. You'd have to be quite a picky traveller to be dissatisfied with this hotel for the price. If you're impatient and reasonably fit, try to get a room on a lower floor so you can use the stairs. The lift travels at a sedate speed.
Comment from Hotel Management
03-Aug-2014 by Markos, Hotel Management
Dear Guest, Thank you for your feedback. We are very happy to read you enjoyed your stay in our hotel. We very much look forward to welcoming you back . Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, PA

Great short stay in Vienna!

Posted 15-Jul-2014
Pros: Excellent location (10 leisurely minutes to St. Stephan's Dom), excellent prices (at least for us), pleasant staff, good breakfast.
Cons: Internet was a little clunky to access but worked just fine. I have experienced far worse.
Location: Everything is close by. We visited the Square, Palace, and Opera easily on foot.
We booked this hotel from Expedia based on location, price, and comments by the reviewers (I could not find any really bad ones). Do NOT be deterred by low room rates or the fact that this is part of the Best Western chain! It is an outstanding boutique hotel very well located with a small but excellent staff. Nothing really not to like.
Comment from Hotel Management
17-Jul-2014 by Markos, Hotel Management
Dear Guest, Thank you very much for your feedback. We are very happy to read you enjoyed your stay in our hotel . We very much look forward to welcoming you back ... Best regards from Vienna. Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Good clean hotel in central location.

Posted 14-Jul-2014
Location: The hotel does appear to be located down a back street, but you soon get used to it and it is close to St Stephens Platz.
We were touring, previous hotels did not have kettle along with tea an coffee facilities in the room and breakfast was an expensive extra. In this hotel they were all provided so we could have a nice cup of tea after been out all day and we did not have to look for some where to eat breakfast.
Comment from Hotel Management
23-Jul-2014 by Markos, Hotel Management
Dear Guest, I am glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback. We are looking forward to welcome you again. Best regards, Your team of Best Western Plus Hotel Das Tigra