Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Great location

Posted 24-Oct-2014
Cons: The WIFI could only be accessed in one corner of the room and was very slow. The decor was drab.
This hotel is very close to the Ubahn and to Graben Street, St. Stephens and the Aldstadt. Easy walk to shopping and sightseeing. Our room on the 6th floor was spacious and updated, with an excellent bath/shower combination. The twin beds were very comfortable, as were the pillows. The buffet breakfast was good, with some variety, nice quality and helpful staff.
Comment from Hotel Management
27-Oct-2014 by Markos, Hotel Management
Dear Guest, thank you very much for your kind feedback . We are glad to hear that you enjoyed your stay in our hotel and are looking forward to welcoming you again soon.We will pass on your compliments to our staff, which is the best motivation we can offer. Kindest regards, Your Team of the Best Western Plus Hotel Das Tigra
Comment from Hotel Management
27-Oct-2014 by Markos, Hotel Management
Thank you very much for your feedback. I am thrilled to hear that you had an enjoyable stay and a wonderful time in Vienna. We are looking forward to welcoming you again. Best regards Your Tigra Team!
4 out of 5
Recommended
for Everyone
by A verified traveller from Hampshire uk

Good hotel,very nice welcome

Posted 12-Oct-2014
Pros: Friendly welcome. Excellent breakfast Coffee or tea in room.
Cons: Better air conditioning then the windows could be closed (this has been noted in other reports I have read.)
Location: A problem for some might be that there is quite a walk to public transport of any sort. Not many resteraunts close or coffee shops!!! Near
We were made very welcome by the charming young lady on reception ( sorry I do not have her name) The breakfast was amazing !!so much choice . Some noise late evening singing from a bar near.
Comment from Hotel Management
19-Oct-2014 by Markos, Hotel Management
Dear Guest, We would like to thank you for your nice feedback after your stay in our hotel. We are happy to read that you enjoyed your stay in one of our rooms. We are sorry to hear that the outside noise have been bothering you, but unfortunatelly due to our central location, some noise can not be avoided sometimes. Hopefully we will have the pleasure to welcome you back soon. Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

Nice friendly staff and great breakfast

Posted 06-Oct-2014
Pros: Excellent breakfast. Good location.
Location: all of the major sites can be walked to easily. Hotel is close to subway stop
The breakfast was excellent. Had a nice stay at the Das Tigra. The location was accessible to public transactions and all of the sites within Vienna. Comfortable room. I was very pleased with my stay. The staff were extremely helpful.
Comment from Hotel Management
18-Oct-2014 by Markos, Hotel Management
Dear Guest, thank you very much for your feedback after your stay in our hotel. We are glad to read your positive reply regarding the breakfast and we will also pass on your compliments to our staff. Hopefully we will have the pleasure to welcome you back soon. Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location and staff very nice!

Posted 20-Sep-2014
Das Tigra has excellent location and quite street. Miss not having restaurant on premisses. Experience was very nice and overall quality very goid!
Comment from Hotel Management
05-Oct-2014 by Markos, Hotel Management
Dear Guest, thank you very much for your nice feedback after your stay in our hotel. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Quiet location

Posted 24-Aug-2014
Pros: Clean and modern d├ęcor. Quiet location. Power rain shower in bathroom
Location: Quiet location for sleeping but only 10 minutes from Herrengasse metro and main attractions
I have stayed in Best Western hotels in various countries and this one is up with the best of them. It is located in a very quiet road (so a good nights sleep) but only a 10 minute walk from Herrengasse metro stn. (turn left from stn exit walk 100 metres then turn right for another 100 metres, cross the road and walk down hill and hotel is about 150 metres ) The hotel is very clean, bright and modern. Rooms are spacious with seating and beds are comfortable and bedding is crisp and white. For attractions just head back to Herrengasse metro. Walk past stn. Turn right will take you to Michealplatz with the Spanish riding school (book in advance if you want to see show or exercise/ guided tour). Turn left past stn. and you come to Graben street and St. Stephens cathedral. I would recommend the guided tour of the magnificent Opera House. If you are lucky like me you will see and hear the orchestra and players rehearsing for that nights performance. Schonbrunn palace is a 20 minute metro ride away (Schonbrunn stn on U4 line is 300 metres walk to palace) so no need to buy expensive coach trip. The RINGTRAM is a good but expensive (8 euros) way of getting you bearings as to where a lot of the main sights are.
Comment from Hotel Management
02-Sep-2014 by Markos, Hotel Management
Dear Guest, thank you very much for your nice feedback after your stay in our hotel. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from Missouri

Quiet, clean, great area for shopping and food.

Posted 18-Aug-2014
Pros: Friendly, helpful staff and clean quiet room, elaborate breakfast.
Cons: N/a
Location: Beautiful churches close by! Shopping eating! Great ice cream!
We had a wonderful stay, excellent breakfast, friendly staff, walking distance of many excellent places to eat, shop and sight see. A beautiful city with so much to do.
Comment from Hotel Management
25-Aug-2014 by Markos, Hotel Management
Dear Guest, Thank you for your feedback. We are very happy to read you enjoyed your stay in our hotel. We are looking forward to welcoming you back . Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel,centrally situated,

Posted 18-Aug-2014
Pros: Location,facilities,friendly staff and reasonable price.
Cons: Nothing
Location: The St Stephans cathedral is a few minutes walk as is The Spanish Riding School along with many other historic buildings and parks
The hotel appeared to have been recently refurbished as the rooms were very nicely decorated and bathrooms very well done with modern design.Very well situated centrally in the city and just a short walk to many attractions, restaurants and bars.
Comment from Hotel Management
02-Sep-2014 by Markos, Hotel Management
Dear Guest, I am glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback. Best regards Your team of Best Western Plus Hotel Das Tigra
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Good hotel close to city centre and transport link

Posted 15-Aug-2014
Pros: The air conditioning in the room was very welcome as it was very warm the whole week we were there. Brilliant shower. No door on bathroom though.
Cons: Room was a bit cramped, but I don't suppose anything can be done about that.
Location: Very close to shopping areas, bars and lovely cafes and restaurants. St Stephens, riding school etc also close by.
Everything was fine except on first day on checking in. The man on reception gave us wrong information when asked if there was anywhere good to eat . He told us to go out of the hotel and turn right, which leads to nothing really. If we had turned left, all life can be found. We also asked him to order us a taxi for the morning because we had booked a river excursion and needed to be at the boat for 8.30. The taxi driver who came, charged us well over the odds for the ride (65 euros) because we were new there we had no idea that that was outrageous, so not very impressed with the staff that was on that night.The taxi driver was obviously a friend of his. The staff at breakfast every morning however were a joy, very friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location...close to stephansplatz

Posted 12-Aug-2014
Pros: The location.
Cons: The staff, the cleanliness and the breakfast.
The location was good, close to some areas, others you needed the metro or public transport but that was easy to get to. I was a bit disappointed with the staff....not very helpful and the breakfast was subpar. The bedroom was quite large and very bright....however my safe was not working so could not place my belongings there which did not make for a fun three nights. In addition, the hairdryer was not working although they did provide me with another one. Overall, the stay was ok, but the location made up for the rest of the shortcomings.
Comment from Hotel Management
21-Aug-2014 by Markos, Hotel Management
Dear Guest, we would like to thank you for taking the time to share your feedback with us. We will be addressing the areas of improvement you have previously mentioned in order to increase the standard of the services we provide. In case of pending inquiries do not hesitate to contact us. On behalf of your BEST WESTERN PLUS Hotel Das Tigra Team, We wish you a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Wonderfully located, clean and comfortable hotel

Posted 30-Jul-2014
Pros: Convenience, comfort of the room, and the breakfasts.
We had a great 4 night stay, exploring Vienna on foot an by public transport. The location was right in the heart of the city with most star attractions easy to reach by foot. The buffet breakfast is excellent and sets you up for the day. The hotel gave useful advice on getting around further afield and booked a day trip to Budapest, which proved to be fascinating.
Comment from Hotel Management
05-Aug-2014 by Markos, Hotel Management
Dear Guest, Thank you very much for your feedback. We are very happy to read you enjoyed your stay and found the hotel excellent. We very much look forward to welcoming you back . Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra