Ratings based on 847 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom Dubuque, Iowa

Posted 21-May-2015
Pros: The staff, the quality of the rooms and the location
Cons: Parking is rather limited but then again, the trade off is the perfect waterfront views!
Great waterfront venue, easy walking distance to many restaurants in the area. The front desk staff were outstanding, we had a few issues with multiple reservations but the staff generously upgraded us to the best suite in the hotel. What a great way to cap off our visit to the island!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton AB

Great Find, Great Location

Posted 21-May-2015
Pros: Very good location, within walkable distance to shops, dining , waterfront and the museum.
Cons: Freshen up the paint.
Location: Shopping, exploring, dining, tourist hub.
Found this to be an exceptional find. Great staff and location. Though suite ( had a 1 bedroom suite overlooking harbour) was dated it was huge, clean and comfortable. The bonus of kitchenette plus complimentary breakfast was excellent. Always nice to have a few refreshments available in your fridge for late evenings.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles, Ca

Nice place to stay

Posted 18-May-2015
Our room was clean, spacious and WiFi was free. The staff was helpful, friendly and knowledgeable about things to do and places to eat.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom mill creek wa

Room have the water view

Posted 15-May-2015
Relaxing ..day in the room ..when I see this room I don't want to Go out of the bed. Used the kitchen very comfortable the balcony to see the water thanks
5 out of 5
Recommended
for Everyone
by A verified travellerfrom bc

Pleasantly surprised.

Posted 14-May-2015
I booked a room for just myself for an evening and was upgraded to a beautiful waterfront view without request. It was a wonderful surprise and all the staff were friendly. I only wish I could have stayed longer. I will be back and have been recommending this hotel to all my friends.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton

Posted 13-May-2015
We love the accessibility to downtown and the at home atmosphere in the hotel. The roominess is wonderful and having guests visit is also great. The outside balcony is wonderful for experiencing "Happy Hour" and then observe the activity in the harbor. We also enjoyed the number of restaurants so close and also the variety of foods available. Thanks too for the paper delivered every morning and the very nice breakfast each morning.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland, OR

Great Hotel with wonderful views

Posted 06-May-2015
Pros: Huge room with great views. Breakfast was good too.
Location: Lots of pubs and shops. Waterfront was walkable.
The room was wonderful. Huge room with a kitchen. We just used the coffee and fridge but would have been helpful during a longer stay. Staff was great and even walked us to a shortcut for a restaurant when we looked confused at the directions. Centrally located so we walked everywhere and kept the car parked. Would stay here anytime. Well worth the price and I was the hero for picking this perfect hotel for our vacation!
4 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful waterfront suites

Posted 02-May-2015
The executive suites are more than comfortable and the view is unbeatable. Close to great restaurants and downtown activities. Wonderful staff. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very comfortable downtown

Posted 17-Apr-2015
Enjoyable, friendly staff, good location within walkable distance
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice well located hotel

Posted 15-Apr-2015
Cons: Maintain the small things
Great place some maintenance to small things like weather stripping and replace windows that are leaking would be good. we could hear people on the street talking, not yelling just talking