Ratings based on 865 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Harbor side stay

Posted 27-Jun-2015
Pros: Clean comfortable close to town and the harbour
Location: City center, harbour, whale watching, walking
The room was lovely. It was close to town and breakfast was overlooking the harbor. So we went whale watching in the morning We had a great time.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto ON

Beautiful Waterfront Suite

Posted 16-Jun-2015
Beautiful waterfront view, quiet clean room and bathroom, helpful friendly staffs, excellent location for restaurants. Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified traveller from Waterloo, Ontario

Great location and views

Posted 15-Jun-2015
Cons: The hotel could use a little bit of renovation to deal with some wear and tear issues.
Comfortable hotel, great location with a fabulous view of the inner harbour and perfect for exploring Victoria. Good continental breakfast and very helpful staff. The two bedroom suites are very good for couples travelling together as the bedrooms and large bathrooms are separated by the living area. Well-equipped kitchen. Would recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveller from m, atlanta, georgia, US

Posted 15-Jun-2015
Rooms were very spacious and clean. We were pleasantly surprised by the generous size of our two bedroom suite. The included continental breakfast was great with healthy choices such as a multigrain hot cereal (flax, oatmeal and other grains).
4 out of 5
Recommended
for Everyone
by A verified traveller from PENTICTON

Great access to local spots. Great food.

Posted 12-Jun-2015
Pros: Location
Cons: Night life was a little noisy.
Location: Walking distance to most amenities ..
Enjoyed the outside patios..walking distance to shopping and sightseeing.
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Location, view and free parking!

Posted 10-Jun-2015
We loved the view and the full sized kitchen, diningroom and livingroom. Unfortunately, the smell from the fuel of the float planes wafted right into our room from the open sliding doors of our balcony. As there is no air conditioning, on a hot summer day this is a problem. The floor fans provided in our room helped to push the fumes back outside. Also, I was surprised the hotel allows smoking on the balconies, which, of course also wafted up and into our room. The location is absolutely the best- downtown Victoria in the harbor area on Wharf Street. Close to all the tourists attractions. Free Continental breakfast was decent- usual cold cereals, oatmeal, hard boiled eggs, yoghurt, bananas, muffins, and an assortment of breads. Coffee, tea, and juices. I'm not sure I would stay here again because of the smoking allowed and fuel smells from the harbor. The staff were helpful, courteous, and professional.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Great location and friendly staff

Posted 03-Jun-2015
Pros: The room was a full suite so I had everthing I could possibly need. It had a partial view. Who does not like looking at the water?
Cons: The breakfast is a bit minimalist. It could provide more protein and less carbohydrate. Some scrambled eggs with sausage and bacon would be nice.
Location: See above.
The hotel is nestled on Victoria's inner harbour very central to so much of the downtown - restaurants are chockablock in the neighbourhood and walking distance to stores, museums, the convention centre, etc.
5 out of 5
Recommended
for Everyone
by A verified traveller

The Hotel is in a perfect location!

Posted 03-Jun-2015
Pros: I loved everything about this Hotel and will definitely plan to stay again the next time we are in Victoria.
The Hotel is in a perfect location, close to shopping and many good restaurants. We had a two bedroom suite overlooking the harbour. The view was absolutely beautiful and the suite was perfect for the five of us. We really enjoyed the continental breakfast. The staff was always very friendly and more than happy to answer any of our questions or help out in anyway they could. One thing that deserves mention is how comfortable the beds and pillows were. I would really like to know the brand of your pillows?
Comment from Hotel Management
04-Jun-2015 by Ashley, Hotel Management
Thank you for staying with us and for the great review! We work hard to make our guests happy. We are glad that you enjoyed the comfort of our beds and pillows! Our pillows are Elite-Micro Gel and our bed are Serta. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jun-2015
An excellent place for a young writer wanting to work and relax, providing a secure environment, with a fabulous view and easy walking access to the entire harbor perimeter, and all transportation, museums and shops.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Stay!

Posted 01-Jun-2015
Pros: View and room were incredible!
Cons: nothing
Location: Great shops and restaurants and the habor walk all within walking distance from the hotel.
We couldn't have asked for more. We ended up being upgraded to one of the penthouse suites upon arrival and had an incredible room with a full water view. It was great watching the action on the water, especailly the seaplanes taking off and landing!