Ratings based on 1,428 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Aug-2015
Everything was great. Room was immaculate and the front desk was very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Aug-2015
Cons: breakfast not included and not satisfactory
Everything was nice. However the breakfast was disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice place if you avoid 1st floor rooms

Posted 01-Aug-2015
1st floor rooms do not have climate control systems. Hotel provided two tower fans. Balconies overlook atrium and we used fans to blow that cooler air into room. Pretty lame setup for what is otherwise a nice hotel.
5 out of 5
Recommended
for Couples
by A verified traveller from Sydney - Australia

Well located short walk to Douglas & Government St

Posted 31-Jul-2015
Pros: No problem with borrowing a hotel umbrella for a walk downtown for dinner. Service at the European styled breakfast was easy and good value.
Cons: Nil
Location: A must is the BC legislature building and next door, the British Columbia Museum. Lots to see in Victoria.
Met all our travel requirements - thoroughly comfortable with our selection.
4 out of 5
Recommended
for Everyone
by A verified traveller from florida

Condo style hotel in central Victoria

Posted 27-Jul-2015
Nice clean and modern condo units. Good location a block or so of the main drag. Terrible pillows but otherwise good beds and large spacious bathroom. Limited services with small restaurant and limited breakfast but dining options abound in Victoria so no biggie.
5 out of 5
Recommended
for Everyone
by A verified traveller from Leicestershire UK

Fantastic

Posted 26-Jul-2015
Modern hotel, great location and really friendly staff. Has all the ammenaties you can ask for. Only downsides are the pool chafing room isn't bi genough and you have to pay for breakfast. Come on Parkside, free continental breakfast isn't a lot to ask for - all your competitors do it - you'd be top of the pile of you did.
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Nice hotel, great location

Posted 24-Jul-2015
We stayed with our two daughters in a one bedroom suite. Overall this is a great central hotel from which to explore Victoria. It has a lot of great touches like a beautiful lobby and koi fish which our kids loved, pool toys and lifejackets for kids and very comfortable rooms. There were a couple of minor irritations - the cable we could access from living room and bedroom tvs was different and our patio door handle was broken, difficult to close, and blew open a couple of times. At check in we were held until exactly 4 pm before being allowed to check-in despite them telling us at 2 pm that they would text when the room was available and that it should be available shortly. When I checked back at 3:50 it was still not ready. This was annoying and front desk staff were not helpful. As noted, these were minor and overall we enjoyed our stay and will return.
2 out of 5
by A verified traveller

Hotel experience

Posted 23-Jul-2015
Cons: Installing air conditioning
Location: Location good
Very disapponited in this hotel, the weather was extremely hot and no air conditioning in room, could not open windows.
3 out of 5
Recommended
for Everyone
by A verified traveller

Near park Beacon Hill Park

Posted 22-Jul-2015
Pros: Great rooms
Cons: Closer restaurant
Location: Centrally located and close to all of Victoria's attractions
A few blocks from the wharf but close to everything. Across from St Ann's and Beacon Hill Park. Spacious, comfortable rooms. Staff not so helpful and maid services lax. Pool and spa area big and well appointed. Breakfast & cafe just ok.
5 out of 5
Recommended
for Everyone
by A verified traveller from lafayette, louisiana

Spacious rooms, good location, great value

Posted 20-Jul-2015
Exceeded my expectations. easy walk to downtown, museum, harbor, good restaurants, shopping etc. loved the spacious suite at great price. Room was clean and comfortable. Very friendly and helpful staff. We loved the hotel's restaurant which was very casual and had great food at reasonable prices. Fabulous coffee and great outside seating.