Ratings based on 1,263 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom calgary, ab

Nice rooms, staff and amenities

Posted 19-Jan-2015
Cons: Bed sheets are crunchy. When sharing a bed it woke the other person up when the other rolled over.
Location: Short walk to mostly everything we did. Shopping, restaurants, ocean.
Loved it. Very cozy and staff are very welcoming and helpful. Spa was great. Cafe in the lobby was delicious. Room was clean and warm. Had everything we needed. Loved the heated floors in the he bathrooms.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland Oregon

Condo building being used as a hotel.

Posted 19-Jan-2015
4th time I have stayed here and every time is great
5 out of 5
Recommended
for Everyone
by A verified traveller

Well-equipped suite in a well-appointed hotel

Posted 15-Jan-2015
Very comfortable and enjoyable stay. Will plan on staying there again when in Victoria.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom G

Close to bus station and rental car depot

Posted 09-Jan-2015
I required a nice hotel near services to enable me to visit Duncan on s genealogical exposition.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle

Close proximity to everything you want to do.

Posted 07-Jan-2015
Pros: I love that the rooms feel more like an apartment than a hotel room. Great for a family stay.
Cons: I know it's for security, but we had to insert our room key EVERY TIME we rode the elevator; going up or down. It's a little irritating.
Location: The Empress, Chinatown, The Waterfront, The Parliament Building and the Royal BC Museum.
Overall I was very pleased with our experience. The location is ideal and the rooms are fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveller

Relaxing weekend

Posted 05-Jan-2015
Room was great lots of space. Enjoy the pool and SPA. Movie theater was great for the kids. I will totally come back to this hotel.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Alberta

Christmas vacation in Parkside

Posted 05-Jan-2015
Pros: Large pool, large hottub, well equipped gym, location to downtown, beautiful atrium, Fantastico cafe in lobby
Cons: Sound proofing (elevator shaft noisy) Door installed in ensuite bathrooms More powerful bathroom fans needed
Location: Great location, downtown, very walkable to most amenities
We spent 9 nights over the Christmas break (6 nights in a two bedroom suite, 3 nights in a one bedroom). We enjoyed the location being so close to all the downtown amenities, sights, restaurants, shopping. The staff were very nice, very accommodating, always asking whether we needed anything else to make our stay more comfortable.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto

This is a top notch hotel. guaranteed to impress.

Posted 30-Dec-2014
This hotel is in prime location. Prime amenities. Fantastic value. Rooms are beautiful. Large. Luxurious. The hotel spared no expenses it really is an impressive hotel. Beautiful property.
3 out of 5
Recommended
for Everyone
by A verified traveller

Pretty but not practical

Posted 28-Dec-2014
Great location but room can not be cooled down any further than 23 BAth and sink very pretty but impractical no door to ensuite bathroom
4 out of 5
Recommended
for Everyone
by A verified travellerfrom bc canada

Nice hotel

Posted 18-Dec-2014
Hotel was great, late night lady at countwr was a bit snippy, but great hotel felt very comfortable, will deffanatly come again!