Ratings based on 1,090 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from kelowna

Eco friendly hotel should have better air flow.

Posted 29-Sep-2014
Room very uncomfortable temperature had to ask for fans to keep room comfortable to sleep. Beautiful robes. Front desk attendant not very welcoming. Felt like we were infringing on her time by staying. Had to open windows, noise level to loud to have windows open. For the price will not stay again.
2 out of 5
by A verified traveller from Edmonton AB

Nice outside, noisy, hot and dirty kitchen inside

Posted 25-Sep-2014
Due to the noisy location my husband and I had a difficult time staying asleep in the early hours. It didn't help that we had no choice but to keep the windows and doors open all night to stay cooler, no AC and very poor window designs reduced air flow. The low flow shower head was a bit much, hardly a trickle and I spent twice as much time showering due to the lack of water flow. I needed a frying pan to make supper and found the whole thing had a lumpy burnt on mess of god knows what and still had mushrooms in it from who knows when! All the cooking utensils on the counter were dusty and in desperate need of washing. I was disgusted by the state the kitchen was left in by previous guests and that the staff does not bother to check the dishes and cookware in the kitchen when they clean the rooms. I would not stay here again.
1 out of 5
by A verified traveller from lvictoria

To pricey for stay

Posted 25-Sep-2014
Cons: R
Very hot used fans still unbearable. Front desk people not friendly. Felt like I was imposing.
5 out of 5
Recommended
for Everyone
by A verified traveller from Port Townsend

Great hotel with kitchenette!

Posted 24-Sep-2014
Great location. No air conditioning, but didn't need it.
3 out of 5
Recommended
for Couples
by A verified traveller from vancouver

Beautiful Hotel.... but felt like an apartment.

Posted 23-Sep-2014
Pros: Beautifully laid out.
Cons: movies, room service, cocktail lounge
Hotel was aesthetically pleasing, very hip and current. No room service, no in room movies..????? This confused me greatly. I get away and expect the "regular" amenities and options like that. A few suggestions and this hotel really could be top notch. Again, it is very beautiful. Also lacked a true cocktail lounge. Has a coffee shop that serves drinks, but as an adult on a getaway i look for the basics, a good martini and end up my night with a movie and room service!
4 out of 5
Recommended
for Everyone
by A verified traveller

Modern, relaxing, catering to customers activities

Posted 22-Sep-2014
Pros: Comfortable with lots of amenities and a greaty coffee shop.
Cons: Wish there could have been air conditioning
Location: Nice walk to downtown Victoria. Quiet residential feel.
Just relaxed and settled in to a cozy stay. Little modern kitchen was handy too.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to the beach and bars

Posted 22-Sep-2014
.....................,.................... .........,..,............... Great experience, would defiantly go back .
5 out of 5
Recommended
for Couples
by A verified traveller from Victoria BC

Amazing!

Posted 13-Sep-2014
Expected to be underwhelmed, as couldn't get into my favourite hotel. But, completely overwhelmed; exceed every expectation entirely! My new favourite; can't wait to return!
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Excellent accommodations.

Posted 07-Sep-2014
Enjoyed a short stay. Very comfortable rooms. A/C noisy however and had to shut off for sleep, but no problem with room temp at night. Otherwise nice hotel. Would benefit clients if there was a lounge however.
5 out of 5
Recommended
for Couples
by A verified traveller from Comox

Modern, luxurious, comfortable Hotel

Posted 05-Sep-2014
Pros: It is so modern and new. I like the proximity to downtown and the on site perks such as the pool and breakfast available.
Cons: The hair dryer needed replaced.
Location: Inner harbour. Legislature buildings, downtown shopping, restaurants, pubs, the water taxis.
This was our second stay at this hotel. It is so close to downtown we just park our car in the hotel underground parking and walk everywhere. Our room was beautifully furnished.