Ratings based on 798 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from ontario

Friendliest staff I have ever met anywhere ever

Posted 03-Jul-2015
Everyine took the time to give me tips about places to see and thungs to do greeted every mornkng with good mornings and hellos valets were all super friendly The hotel staff was almost TOO friendly as im not a morning person lol
5 out of 5
Recommended
for Everyone
by A verified traveller from British Columbia

What a treat!

Posted 28-Jun-2015
Pros: Convience to all amenities. The ambiance.
Cons: Nothing more that I could need
Location: The best!
The friendly staff made our stay so enjoyable. So helpful, in fact went out of their way.
5 out of 5
Recommended
for Couples
by A verified traveller from Victoria

Great Hotel & Great Service

Posted 20-Jun-2015
Pros: Easy walking distance to all of the Victoria downtown attractions/restaurants.
Cons: Absolutely nothing - we thought it was great.
Location: Lots of restaurants, pubs nearby as well as the harbour. At night our room had a view of the Parliament buildings which is lit up at night.
Very friendly staff and a great room with comfortable bed.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Saskatoon, SK

Downtown close to conference centre

Posted 17-Jun-2015
The Magnolia is only ~2 blocks away from the Fairmont Empress, making it a great alternative to staying at the Empress. I was attending the conference and the Empress was full so took a chance on the Magnolia. The room was gorgeous and there were many extras. Arena toiletries, lush housecoat (the best I have ever had!), Keurig coffee, chocolates and apples. I DID get an unexpected upgrade so am not sure if this is standard. Everything about the hotel was wonderful, the only criticism I had was in the middle of the night the heating/airco system was shaking a few times which disturbed my sleep - maybe a function of the age of the hotel? But overall, I loved it and would love to go back!
4 out of 5
Recommended
for Everyone
by A verified traveller

I loved this hotel

Posted 10-Jun-2015
Great location and nice staff. I am very sure I will be back.
5 out of 5
Recommended
for Couples
by A verified traveller from Calgary

Nice hotel close to the Wharf

Posted 02-Jun-2015
Staff were amazing, so friendly. The hotel room was immaculate. Hotel was close to everything downtown - shopping, the wharf, restaurants and pubs, pubs, pubs!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, close to everything!

Posted 01-Jun-2015
Close to all the sights, didn't have much of a view in our room but it was clean and bright and the service was excellent. Very close to some of the best food in town. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Owen Sound

Nicest hotel during our entire holiday

Posted 27-May-2015
Pros: Everything
Location: Perfect location to downtown, to the wharf etc.
This was the most beautiful hotel - so clean and we were upgraded for some reason in our room and it was the amazing. Very clean and the service was excellent. All staff we encountered were friendly and helpful .
Comment from Hotel Management
29-May-2015 by Bill Lewis, General Manager, Hotel Management
Dear Sharon, Thank you for the lovely feedback on your recent stay, I am so pleased you enjoyed the guest room upgrade and found us the nicest hotel during your holiday! I hope we have the pleasure to welcome you back with us again at The Magnolia Hotel & Spa
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego, CA

Great location, great service great value...

Posted 23-May-2015
We particularly liked that The Magnolia was close to most everything--tour buses to Butchart Gardens, The Empress for high tea, the harbor, The Royal BC Museum, the Parliament building, shopping and restaurants. The room was nice, the bed comfortable and the staff was friendly and helpful. Definitely gets an excellent recommendation from us.
Comment from Hotel Management
27-May-2015 by Bill Lewis, General Manager, Hotel Management
Dear Sharon, Thanks for the lovely feedback on your stay! I am so pleased you enjoyed the location, and that our rooms and services were enjoyed during your visit, Best Wishes,
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego, Calif

Great location and services

Posted 22-May-2015
Pros: Perfect location to almost everywhere. The staff was very personable. Great spa and breakfast. Housekeeping took very good care of us!
Location: Great location, enjoyed high tea at The Empress Hotel, The Museum, Parliament Building, harbor cruise, walking on the wharf enjoying fish and chips.
Our stay at the Magnolia was very relaxing. We enjoyed seven days of enjoyment. Our room was very comfortable and clean. We walked to almost everywhere we wanted to experience and were able to enjoy a nice glass of wine at the end of our day at the catalano lounge downstairs or 10 Acres across the street. Overall they provided a great customer experience and we would return and stay at the Magnolia Spa....
Comment from Hotel Management
27-May-2015 by Bill Lewis, General Manager, Hotel Management
Thank you so much for the lovely review of this recent stay. I'm so pleased that you had a relaxing visit with us and enjoyed the close proximity to local restaurants. I hope we have the pleasure to welcome you back soon, Best Wishes,