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Historic hotel on Victoria waterfront with spa

On scenic harbor

Overlooking the Inner Harbour, this landmark hotel is within steps of shop-lined Government Street and the copper-domed Parliament Buildings, and three blocks from the Maritime Museum.

Afternoon tea

Since its inception in 1908, The Fairmont Empress has been offering an elaborate traditional afternoon tea service in the majestic Tea Lobby. Afternoon tea has been served to royalty, celebrities, and travelers from around the globe.

Victorian elegance

Standard features of Fairmont Empress guestrooms include antique furnishings, armchairs, down duvets, ceiling fans, floral bedspreads and accent pillows, and signature bathrobes.

At your hotel

At your hotel

The famed Empress Hotel, now a member of the esteemed Fairmont chain, has been offering its guests premier service and amenities since the hotel first opened its doors in 1908. Guests enjoy the use of an atrium pool, hot tub, sauna, fitness center, and the award-winning Willow Stream Spa.

Business services—including faxing, printing, and photocopying, as well as "light" secretarial services—are available, and a business center in the reception lobby has a computer with high-speed Internet access (surcharge). Wireless Internet access is also available in the lobby (surcharge).

A scheduled airport shuttle is also available for a surcharge. The property features an onsite garage parking (surcharge) and valet parking is available.

  • 24-hour front desk
  • ATM/banking
  • Babysitting or childcare
  • Bar/lounge
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Airport transportation (surcharge)
  • Express check-out
  • Gift shops or newsstand
  • Limo or Town Car service available
  • Number of floors - 8
  • Multilingual staff
  • Total number of rooms - 477
  • Valet parking (surcharge)
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Conference space size (feet) - 914932
  • Long-term parking (surcharge)
  • Sauna
  • Shopping on site
  • Spa tub
  • Children's pool
  • Indoor pool
  • Coffee/tea in lobby
  • Elevator/lift
  • Express check-in
  • Full-service spa
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Hair salon
  • Health club
  • Designated smoking areas
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Children's club
  • Spa treatment room(s)
  • Picnic area
  • Conference space size (meters) - 85000
  • Number of meeting rooms - 33
  • Year Built 1908
  • Number of restaurants - 4
  • 24-hour business center
  • Garden
  • Supervised childcare/activities
  • Wedding services
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Stay connected

Available in some public areas: Wireless internet access (14.95 CAD per 24 hours surcharge), Wired (high-speed) Internet access - surcharge

Park your car

Long-term parking (surcharge), Self parking (surcharge), Valet parking (surcharge)

In your room

  • Pay movies
  • Video-game console
  • Hypo-allergenic bedding available
  • Premium bedding
  • Ceiling fan
  • Climate control
  • Complimentary newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Phone
  • Cable TV service
  • Flat-panel TV
  • Room service (24 hours)
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Eat and drink

The Empress Dining Room - Ornate tapestries, landscape art, a carved mahogany ceiling, and live harp music set an elegant mood in this fine-dining restaurant offering breakfast and dinner daily. Signature dishes include wild British Columbia sockeye salmon paired with root vegetable gratin, and garlic-rubbed rack of lamb with kalamata olive gnocchi. A spa menu with lighter fare is also featured. The wine list has 500 entries, and wine pairing is a specialty. Reservations required.

Bengal Lounge - Leather furnishings and a tiger skin set the mood in this colonial-style lounge famous for its curry buffet lunches and dinners, and its longtime status as one of the city's premier meeting spots. Live jazz on the weekends. Extensive martini list.

Afternoon Tea in the Lobby - A tradition in Victoria for almost a century, the Fairmont Empress's tea service features tea, pastries, sandwiches, strawberries, and clotted cream served in the hotel's original lobby complete with palm fronds, carved ceilings, antique furnishings, and views of the picturesque Inner Harbour.

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Play

Guests at the Empress work out in a fitness center equipped with three treadmills, two elliptical trainers, two exercise bikes, strength-training machine, and free weights. The gym overlooks a 60-foot atrium pool located next to a children's wading pool and a hot tub. Fitness center changing rooms have showers, toiletries, towels, lockers, and saunas.

Bicycle and watercraft rentals are available across the street at Victoria's scenic Inner Harbour. Hotel staff can provide guests with running maps, water bottles, and towels. Flightseeing tours and whale-watching excursions depart from docks in the harbor.

The hotel is two blocks from Beacon Hill Park, an expansive facility with walking and running trails, a petting zoo, tennis courts, and magnificent views of the Strait of Juan de Fuca and the distant mountains of the Olympic Peninsula.

The recreational activities listed below are available either on-site or near this downtown Victoria hotel; fees may apply.

  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Mountain biking nearby
  • Personal motorized watercraft on site
  • Ecotours nearby
  • Golf lessons available nearby
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Relax

Willow Stream Spa has been ranked within the top 5 spas in Canada by Conde Nast and was the reader's choice for Black Press' Best of the City.

Willow Stream Spa has 11 treatment rooms, including couples treatment rooms. Offerings include massage, aromatherapy, body scrubs, body wraps, and hydrotherapy. Manicures and pedicures are also available.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

The fine print for The Fairmont Empress

When you arrive

Check-in time starts at 4 PM

When you leave

Check-out time is 11 AM

How you can pay

Accepted at this hotel: American Express, Diners Club, Discover, JCB International, MasterCard, Visa

Your pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

  • The Fairmont Empress is listed in the 2011 Condé Nast Traveler Gold List of the world's best places to stay.
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