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Reviews of Oak Bay Beach Hotel

4.5 out of 5
Oak Bay Beach Hotel
1175 Beach Dr, Victoria, BC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 832 out of 1001 reviews" "
Rating 8 - Good. 116 out of 1001 reviews" "
Rating 6 - Okay. 32 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 2 nights in Apr 2024

8/10 Good

Clariebelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the restaurant options within the hotel as we weren’t accepted for breakfast because their dishwasher broke.
Stayed 1 night in Apr 2024

10/10 Excellent

SISIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

wenting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2024

2/10 Terrible

Serena

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I book ocean view room for our first family trip, but got a room with partial ocean view and it looks different from the pics online. Partial ocean view is much cheaper than ocean view. I’ glad that the staff got us a complementary and upgraded to the real ocean view. However, when we got to the room I found there was a used eye brown brush on the bed which is really gross. Called room service and waited more than one hour for them to clean. Totally wasted our time!!! The hotel is rated 4.6/5 on google and we were expect a nice family trip. This experience did not worth the money. We will never ever back again.
Stayed 1 night in Apr 2024

10/10 Excellent

Robena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, this is by far one of loveliest hotels that I have ever stayed in. From that first greeting by the valet staff with a warm friendly greeting to the front desk assistant who took the time to explain where everything was located on the hotel map to the fantadtic servers in both restaurants. A big thank to Haley and Manon at the front desk and to Michael in Faro restaurant (go have the pizza), who were incredibly personable and professional. No fake smiles at this hotel. I will be coming back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pak Him

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Feb 2024

10/10 Excellent

Kristy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and room, amazing customer service at pool bar, pub and reception. Coming back here will be a must!
Stayed 1 night in Apr 2024

10/10 Excellent

David, Delta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel! Will be our go to when in Victoria.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing amenities and exceptional staff
Stayed 2 nights in Mar 2024

10/10 Excellent

sandeep

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Wazhma

Liked: Cleanliness, property conditions & facilities
Overall, we had a great time. Nice hotel and best place to be to relax, will definitely go again.
Stayed 1 night in Mar 2024

10/10 Excellent

Jerry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

HUIMEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service is really good
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Oak Bay Beach Hotel - Beautiful location on the ocean with spacious and clean rooms (with a view!) The mineral pools and sauna were amazing!
Stayed 1 night in Feb 2024

10/10 Excellent

Kamil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Oak Bay Beach Hotel was wonderful! Our room was beautiful with a garden view, had a patio and twinkling lights on the garden plants outside during the night hours. The room was exceptionally clean and the staff were friendly, accommodating and kind. The bed was comfortable in our hotel room and we were pleasantly surprised that we were able to control the temperature in our room to make it comfortable when we were sleeping. A lot of hotels don't allow the room to go below 67° and our room was able to be adjusted down to 60° which we like to be cool and comfortable when sleeping. We greatly appreciated this feature at the hotel. The mineral pools and hot tubs were beautiful and provided a luxury during our stay that overlooked the bay while you sat in the pool and hot tubs. The pool area also offered delicious drinks and food. The staff in the hotel and poolside restaurant were friendly and attentive. There was a Nespresso cappuccino maker and free sparkling water in the room as well as a spacious refrigerator and a full kitchenette if needed. The hotel room was beautifully decorated from the lighting to the furniture/decor that the room was adorned with. The room had a sliding glass door out to our private patio that allowed for a full view of the garden and the bay with the curtains being optional to open or close depending on our preference from floor to ceiling views. We enjoyed breakfast, smoked bacon eggs benedict and French toast, at the hotel restaurant
Stayed 2 nights in Mar 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Neil Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
As usual we had an excellent stay.
Stayed 5 nights in Mar 2024

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel , Mineral pools and spa are incredible
Stayed 1 night in Mar 2024

10/10 Excellent

Leanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The receptionist, Sheila was exceptional! I will highly recommend this lovely establishment to my family and friends. Thank you for the beautiful birthday memory. Kindly, Leanne
Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, amazing service at front desk!!! Can't wait to return!
Stayed 1 night in Feb 2024

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location and staff
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with partner
The ocean view mineral pools are wonderful, unique. The property is at a very high standard and well worth a visit
Stayed 1 night in Feb 2024

10/10 Excellent

Elissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, wish it could have been longer! The room was very clean and comfortable, the pools were gorgeous, and the food at the pub was great. Loved the noon check out, too!
Stayed 1 night in Feb 2024

10/10 Excellent

Deva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is Exceptional!
Stayed 3 nights in Dec 2023

8/10 Good

shakil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fitness room didn’t measure up to the rest of the facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Sahar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the mineral pool access, the layout of the suite and the staff service! I would recommend putting water bottles in each room before guest entry. Thank you for everything, overall amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, rooms, location, pools… everything about this property is amazing! I will definitely be staying here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Zhao Tun

Stayed 1 night in Feb 2024

10/10 Excellent

Nate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were unreal! Beautiful, clean room. Amazing mineral pools
Stayed 1 night in Feb 2024

10/10 Excellent

Zhuyin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down best hotel I’ve ever stayed at. Top notch service from check in to check out. Beautiful pool, lobby, spa etc. The staff go above and beyond to provide a welcoming, friendly and luxurious experience. I look forward to my stay hear every year. I’ll be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Jingsi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property
Stayed 4 nights in Jan 2024

10/10 Excellent

melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Jan 2024

10/10 Excellent

Russ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hot pools were very very clean , bar/pool attendant Cory was excellent very polite. Room and property well maintained. Dinning options limited due to renovation but adequate.
Stayed 1 night in Jan 2024

10/10 Excellent

Azizah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kelsey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great special experience the hotel and mineral pool was amazing and well worth it. A great way to spend a special occasion. Hotel was very accommodating! One somewhat rude experience from a pool side staff but otherwise all was great
Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated ocean front pools. Staff was friendly and room was amazing
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Clean location
Stayed 2 nights in Jan 2024

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazingly kind and helpful, the pools were so lovely, and the room had many nice touches. 10/10 experience. Great value for the price too!
Stayed 1 night in Jan 2024

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024