Ratings based on 836 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver Island

We always stay here

Posted 21-Feb-2015
Pros: Close to everything downtown, including Becon Park. Food available in Pub and Resturant. Great neighborhood. Historical Inn. Price
Cons: Radiators are too hot and you can not turn some of them off. More electrical outlets in the rooms. No coffee makers, micros or fridges in the rooms.
Location: Easy access to absolutely everything
For years we have chosen to stay here due to its proximity to everything, great neighborhood and great Pub in which you get a 15% discount. But several times now we have been given more inferior rooms. The radiators are too hot we had to have the fan on there was only one electrical outlet. We had the window open all night. It was clean. We couldn't have stayed there more than one night. We got the cheapest room we could afford so I guess that is why we got an inferior room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Quiet neighborhood

Posted 19-Feb-2015
Pros: Heritage building; had supper twice in the pub and it was just fine. Nerissa at the front desk was very helpful with anything we needed.
Cons: there is quite a bit of noise in the morning from hallway, so don't plan to sleep in
Location: we didn't have a vehicle but were able to walk everywhere we wanted to go.
Stayed here a couple of nights to be within walking distance of ocean and downtown without the noise and traffic.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2015
Great location, beautiful old building. nice antiques
4 out of 5
Recommended
for Everyone
by A verified traveller

Quaint Hotel, Cozy room

Posted 10-Jan-2015
Pros: Quiet area and a nice walk to harbour.
Cons: Coffee maker in rooms.
Enjoyed our stay although we were ill the entire time and unable to get out much.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary

We were there in the winter and our room was nice

Posted 04-Jan-2015
Pros: Staff, ambiance, location.
Cons: The restaurant could use a menu upgrade, Coffee shop has a great breakfast but we found that the evening menu a little greasy
Location: Close to all downtown attractions.
Our room was small so the staff went out of their way to upgrade us to a larger room. Close to the harbor , legislature building and the Empress hotel, just a short walk to the Emily Carr home.
5 out of 5
Recommended
for Getaway With Friends
by michaelfrom gulf islands

enjoyable stay

Posted 21-Nov-2014 on Hotels.com
i have stayed here a few times now and will again in the future. wonderful to find a reasonably priced hotel that is in a quiet neighbourhood and not on a busy street. i live out of town and go to victoria for theatre events. the J.B.I. is close enough to walk to the theatre yet far enough from downtown as to be quiet.
4 out of 5
Recommended
for Personal Event
by Williamfrom Saanich

Nice Hotel in the middle of Charming James Bay

Posted 13-Nov-2014 on Hotels.com
A comfortable well kept room in a heritage hotel. James Bay is a wonderful neighborhood, with lots of amenities and sights within a short walk of the hotel. The staff was helpful and friendly and I had a lovely breakfast in their restaurant.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom edmonton, AB

Great location

Posted 13-Nov-2014
Friendly staff. Room basic but clean. Great location
3 out of 5
Recommended
for Families
by A verified traveller

Great Location

Posted 05-Nov-2014 on Hotels.com
The location of the Inn is great, within walking distance of downtown James Bay. I found the staff to be friendly and helpful, but was not told that my room had been upgraded when I checked in. Upon checkout, I was given an additional bill. The food in the restaurant was OK, but not great.There were silverfish in the bathroom, and the shower had very low water pressure. Overall, my stay was alright.
4 out of 5
Recommended
for Couples
by A verified traveller

overnight stay

Posted 03-Nov-2014 on Hotels.com
medical appointment