Ratings based on 722 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Alberta

Comfortable hotel, great location, great walks

Posted 23-Aug-2014
Pros: The restaurant was very convenient for a quick breakfast. There is also a bar, which serves the same menu as the restaurant.
Location: Healthy adults who like to walk, can stroll comfortably to the harbour and Chinatown, as well as to Beacon Hill and the sea-side path off Dallas Rd.
We stayed in the Heritage House. The location made all the attractions of downtown Victoria easily accessible by walking - no need to worry about parking. We explored Chinatown, shopped in a variety of interesting stores, had meals in great restaurants - and then had pleasant walks back to the hotel. Heading in the other direction from the hotel, we strolled around Beacon Hill Park and walked down to Dallas Rd and across to the beach. Lovely. There is a corner store just down the street from the hotel, where we purchased coffee cream and snacks. There was a fully equipped kitchen in our suite, and although we only made coffee there, if one were ambitious, one could cook a full meal there. This hotel is well suited for adults. I am not sure that small children would have as great a time.
4 out of 5
Recommended
for Everyone
by A verified traveller from Blackfalds, AB

Quaint hotel with a historic feel.

Posted 17-Aug-2014
Pros: Location
Location: Walking distance to government building and the harbor.
Great location, walking distance to the harbor, etc. No elevator, which may be of note to some. We didn't mind. The room was nice and the bathroom looked like it was recently renovated. Weather was nice, but our room had no A/C, so hotter weather may have made the room uncomfortable. We very much enjoyed the stay.
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Nice, quiet location with a short walk to downtown

Posted 08-Aug-2014
Pros: Close to Parliament Buildings and to harbour and downtown. Very quiet, residential area.
Cons: Would be an attraction to have air conditioning in the rooms.
Location: Within walking distance of downtown and harbour
It would have been better with Air Conditioning in the rooms as July is usually very hot in Victoria. The breakfast and breakfast hours very good. Staff very helpful. Pub relaxing.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vienna, VA

Cute & Convenient

Posted 07-Aug-2014
Cons: New carpeting in guest rooms
The room was clean but small in this historic inn. Rate was very reasonable compared to other properties. Didn't think much of the carpeting throughout, but the cleanliness of the bathroom more than made up for it. Good coffee and flavored water in the lobby was a nice touch. The location was great as a base for walking around Victoria. The restaurant was fine for breakfast (though somewhat pricey) The windows actually open allowing for fresh air, which was great, and some street noise, which was less great. We were on the third floor (no elevator) and had lots of luggage. Someone helped us with our bags right away. Overall, a good experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Superb!

Posted 06-Aug-2014
Pros: The hotel was clean and the staff was very helpful. The lobby was full of unique antiques.
Location: The location close to downtown, the inner harbour and fisherman's warf.
The hotel's location was excellent. The staff was helpful and knowledgeable. The rooms were large and very clean. It was quiet and I slept very well.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 05-Aug-2014
Old place but very nicely redone, walking distance to lots of attractions.
4 out of 5
Recommended
for Everyone
by A verified traveller from Fraser Valley

Central, not too noisy with easy parking

Posted 04-Aug-2014
Nice central hotel, probably not the best place to stay in the height of summer as there is no air con. Basic facilities, scores very high on cleanliness. Rooms are fine but don't expect tea/coffee making or hair dryers
3 out of 5
Recommended
for Everyone
by A verified traveller from Hilo, HI

Location, charm, drawbacks.

Posted 02-Aug-2014
The location is excellent. You can walk almost anywhere downtown, from the wharf to Beacon Hill to Parliament, Empress Hotel, Bastion, China Town, BC Museum, etc. The hotel is charming, as is the neighborhood--where Emily Carr grew up, and later ran her boarding house. The staff is friendly and helpful, and the restaurant convenient and reasonable. But there is no elevator (difficult with luggage and a 3rd floor room), and traffic noise is a real problem in the front of the building, especially Mon. through Fri. from 6-9 am or so. There's no air conditioning, so in the summer you must choose with your windows between fresh air with noise (open) or quiet stuffiness (shut).
4 out of 5
Recommended
for Everyone
by A verified traveller from Saskatchewan

Enjoyed

Posted 30-Jul-2014
Great location. Comfortable hotel. Pub food was good.
5 out of 5
Recommended
for Everyone
by A verified traveller from Michigan

Room with character and location

Posted 26-Jul-2014
Pros: The location, the room and the staff.
Cons: Service in the pub.
Location: Fun tour of BC legislative building, Royal BC Museum (well done), easy walk to The Empress Hotel, inner harbor, restaurants, Beacon Hill city park.