Ratings based on 313 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
74% of guests recommend
3.0 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Feb-2015
Pros: great location
Cons: nothing
Location: all vctoria museum are close
great location, easy booking, great staff, close to all Victoria attractions
1 out of 5
by A verified traveller

Dingy and smelly

Posted 23-Feb-2015
My room smelled, was not very clean and loud. Thankfully I had earplugs or I wouldn't have slept at all.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Very nice for a 3 star hotel :)

Posted 23-Feb-2015
Pros: The staff, the rooms were nice.
The staff were very helpful and gave me (as requested) a nice quiet room on a Saturday night. It was better than expected considering the price and only being a 3 star.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton

OK hotel close to downtown

Posted 23-Feb-2015
Pros: Proximity to downtown, free wifi, bed was comfortable
Cons: For the price? Not much.
Location: Walking distance of wharf, restaurants, theatres, coffee shops
Clean, quiet and comfortable room close to downtown and amenities. Staff were helpful. Nothing fancy, but served our purposes well.
1 out of 5
by A verified travellerfrom USA

Do not stay here

Posted 19-Feb-2015
Pros: Not much
Cons: everything
Location: Mid town and right on main street
Beds were not made up. Used bed clothes. Big holes in curtains. Curtain hang in a few clips and cant be pulled. Very used room. Have a feeling it was rented out on hourly basis. Veranda with slots in the floor so anything could be seen from lower level. Door could not close to veranda. Beer or like liquid stains on wall. Just not a place you would sleep. Area not safe and bag ladies waiting to help you empty your car. A good choice of ladies to be rented outside hotel. This was unexpected bad and a surprise in Victoria that is normally so nice and proper. Never again. I did not stay but found other hotel.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Posted 10-Feb-2015
Good hotel. Good location and good price. The hotel is near the public market.
3 out of 5
Recommended
for Families
by A verified travellerfrom Nanaimo, BC

Expected for lower rate.

Posted 26-Jan-2015
Pros: More than expected.
Cons: Bed not so hard. Toilet needed fixing.
Location: Location was convenient for our needs, but Douglas St. is very busy day and night. I think more could be done reduce noise for rooms close to road.
For the low rate we paid, I just wanted a relatively clean room, beds and a shower. It exceeded my expectations for comfort (although the king beds were very hard). The toilet needed repair, but was still functional. My only recommendation for the patrons is to ask for a room at the far end, away from Douglas St....very noisy right up to 3 am as our room was right on it.
3 out of 5
Recommended
for Everyone
by A verified traveller

Stayed on New Years Eve

Posted 02-Jan-2015
We were in room 101 - right beside the main lobby area. It was really loud all night until 6am. Again we stayed on New Years Eve...so it's to be excepted. Other then that...the hotel was fine. Room was clean and had all the stardard stuff.
2 out of 5
by A verified travellerfrom courtenay bc

Pubes on the ceiling, need I say more.

Posted 26-Dec-2014
The room was dirty, the bathroom looked like it hadn't been cleaned in months. They made our bed and didn't wash blankets... They should have....
3 out of 5
Recommended
for Students
by A verified travellerfrom victoria, bc.

Comfy bed, no frills

Posted 13-Dec-2014
Pros: The huge comfy bed and the leather chairs in the room.
Cons: Ensuring closet doors are in their tracks and that bathroom doors swing outward instead of inward.
Location: Lots of restaurants and a mall nearby. 1/2 hour from airport.
I enjoyed my stay. We weren't in the room a lot and the huge bed was very comfortable. If you aren't looking for a luxurious room, then this is for you. Our room had some issues such as the closet door being off the hook, the bathroom being cramped because the toilet was out so far, and some stains in the carpet, but it was spacious and clean. We were there for one night and got an exceptional deal. Great location near Mayfair Mall and if you're just there to sleep it's pretty good.