Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
71% of guests recommend
2.9 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Reasonably priced motel, convenient location

Posted 28-Jul-2015
Pros: Reasonable price and clean. Front desk staff were friendly and helpful.
Cons: If you do not plan to spend your entire stay in your hotel room, this is for you.
Location: Great location to Chinatown and downtown Victoria attractions. You could easily walk to the inner harbour.
We were looking for a hotel/motel for a one night stay. This motel was reasonably priced and in a good central location. Some of the fixtures and patios were worn, but the room it self was clean, comfortable and suited our purpose. The front desk staff were friendly and helpful.
1 out of 5
by A verified traveller from Victoria

Dirty hotel close to downtown

Posted 27-Jul-2015
The rooms were not clean there was someone's hair on the bed we asked for lights because there were no light bulbs in our lamps and after 6 hours we had to go get them and do them ourselves the staff was not efficient it was overpriced for the unclean rooms that we caught overall bad experience would not go there or recommend to anyone
1 out of 5
by A verified traveller

not worth for money i spend

Posted 26-Jul-2015
Pros: nothing
Cons: no comments
Location: no comments
No good for money i spend. Building Photo is not match with real.
1 out of 5
by A verified traveller

The worst hotel ever

Posted 26-Jul-2015
Pros: Nothing. The garbage dumpsters in the basement (garage) were full and over flowing and the smell was disgusting.
Cons: The management, in my opinion, need to employ more housekeeping staff,need to enforce rules and regulations better.
Location: Shopping and restaurants are all fairly close by and the harbour is only a ten minute walk away.
The hotel looked nice when we booked in but next day we returned at 5pm our room hadn't been cleaned and the soiled towels hadn't been removed or replaced. When I complained the management apologized and said they were extremely busy and would get to us. It didn't happen. The next day we had used all our towels and when we returned to the room around 5pm we found the room exactly as we left it. Again no towels, no room service. I again complained and was told the towels were in the laundry and would be available shortly. While we were going through this situation we found the guests in the next room were smoking out on their balcony and as our balcony door was open we got a roomful of cigarette smoke. To make matters worse the people next door decided to have a party at midnight. I made calls to the front desk complaining and it finally quit at 3am. Again we made complaints about the smoking, the noisy party and the room service but It certainly didn't stop the smoking, the room device got a little better. When the people started having another party early in the morning I demanded they either move them or move us. We were assured that the people would be asked to leave the hotel but when we came back to the hotel that evening the people were smoking out on the balcony. I demanded that they move us to another room which they did but at two in the morning we were wakened by by two people arguing below our window. I can assure you we will never return to this hotel.
2 out of 5
by A verified traveller from abbotsford,BC.

Not the best- disappointed

Posted 25-Jul-2015
When we arrived we were not confirmed into the three rooms we had booked for the two nights we needed that I had pre paid. Only one was confirmed so there was a mix up of some sort that took some time to sort out. There wasn't a coffee machine in my room or a replenishment of coffee and it took two trips to the front desk to aquire one ourselves. One of the two beds in room 110 was broken, if you sat on the end of the bed, it lifted at the head and appeared very unstable so we didn't use it. The staff were pleasant and friendly but the general atmosphere was unprofessional.
1 out of 5
by A verified traveller

Dirty, smelly, outdated dump. Don't go there.

Posted 24-Jul-2015
Cosider this hotel as an last option. It's cheap but still not worth the money. Smell of "funny cigarettes" everywhere.
2 out of 5
by A verified traveller

Below expectation

Posted 24-Jul-2015
We were quite disappointed by this hotel. Room cleanness and general conditions of the building are below average.
1 out of 5
by A verified traveller

Unbelievable filth

Posted 24-Jul-2015
This was the most filthy and unhygienic hotel I've ever stayed in in my entire life it should be closed. It is an embarrassment to the city of Victoria
2 out of 5
by A verified traveller

King bed was comfortable

Posted 19-Jul-2015
Rusty fixtures in bathroom. Toilet rocked on the floor. The hotel had a unique odour.
2 out of 5
by A verified traveller

Motel dressed as a Hotel

Posted 19-Jul-2015
Older facility. Room layout poor with a large mirror blocked and hidden behind the TV stand. Bed was made poorly. Pillows were attrocious lumpy masses of varying thicknesses and appeared to have been donated from somone's used collection. Shower head would not turn off properly, no slip mat for the tub and taps turned the wrong way, .. A burn risk. Not overly clean.. Could have been better for the money spent.