Ratings based on 1,076 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Okay hotel with tress blocking view

Posted 16-Oct-2014
Pros: Nice size bed
Cons: Too many to mention
I was disappointed in out stay. Our room had essentially no view as the view was unnecessarily blocked by trees. The front desk gave us bad information about going to the gardens.
5 out of 5
Recommended
for Couples
by A verified traveller from calgary

Hotel close to all sight seeing

Posted 15-Oct-2014
Pros: The convenience
Cons: Coffee
Location: Museum walk arbor and all the facility around it
I had a perfect three days there with a friend from England Hotel excellent convenient to town Superb view of the arbor Staff was excellent and very helpful Coffee wasn't the greatest and would have appreciated my own cafetiere at my table Coffee out of a thermos is never the greatest I would recommend your hotel any time But consider the coffee
3 out of 5
by A verified traveller from ma

Disappointing

Posted 14-Oct-2014
Pros: Location
Cons: Train the staff!
Our first encounter with staff was not the kind of service I expect when paying this kind of money. Our room went without cleaning service one day. We were just disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice views across the bay

Posted 14-Oct-2014
Pros: wish there were more restaurants closer. It does have a little restaurant attached to hotel, but I found it quite pricey not a huge selection of items
Cons: nothing
Location: easy walking distance to fisherman's wharf, then again opposite direction towards the bay, to Parliament buildings. museum. Water taxi's are fun.
Nice experience. Easy to get around town when needed, easy walking different directions around the bay as well.
5 out of 5
Recommended
for Everyone
by A verified traveller from MB & Van

Beautiful hotel near the Harbour!

Posted 12-Oct-2014
Pros: ACCOMMODATING to the max and as above ...
Cons: Night lighting around the hotel perimeter to show it off and for walking in the evening
Location: Harbour view with museums nearby, walking distance to great restaurants and sightseeing tours, including whale-watching and other bus tours
EXCELLENT hotel; EXCEPTIONALLY clean; REASONABLY priced; WONDERFUL staff; FANTASTIC restaurant!
2 out of 5
Recommended
for Everyone
by A verified traveller

no views

Posted 12-Oct-2014
The add said harbour views but we were on the first floor with very little to no view. I was not happy abut that and felt like we were probably put in that room because we booked through expedia and they put us in one of there rooms that didn't have the view because of it.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cowichan Valley

Great location!

Posted 12-Oct-2014
Great location, great staff and very accommodating front desk. We love this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Utah

Posted 08-Oct-2014
We were only there to sleep but when I called for some cream for coffee it was there in 5 minutes. Incredible! Great view! Very comfortable beds!
4 out of 5
Recommended
for Everyone
by A verified traveller from Denver

Great views reasonable price for location

Posted 04-Oct-2014
Front desk clerk not the best. Said that harbor view reservations made at third party websites not guaranteed despite what confirmation says. Ended up getting a good room anyway and overall would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Inn at Laurel Point

Posted 26-Sep-2014
Pros: It's simply very pleasant, quiet, very well run
Cons: The underground parking is a bit odd at first, but very secure.
Location: Victoria - the seawalk around the bay is part of the Inn's amenities - very accessible and relaxing
Everything was perfect. Room, view, location, staff