Ratings based on 1,034 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from preston England

Last min holiday treat brilliant

Posted 19-Aug-2014
Pros: its position was away from all the hustle and bustle but within walking distance
Cons: blank
Location: We walked around the back of hotel to the bay where the little house boats are moored.they are a delight to see.and you must visit the museum.
We took the sea plane for the best arrival landing near the harbour right past the hotel window. we were very lucky to have the hospitality suite and omg what a room could not have been more pleased.whish we could have stayed longer.im the morning we ordered a breakfast out on the terrace as it was very hot.and they got that just right too with fresh orange juice not watered stuff 10 out of 10.
5 out of 5
Recommended
for Everyone
by A verified traveller

A beautiful spot

Posted 12-Aug-2014
Excellent location, great view, lots of help and nice breakfast. A good deal
4 out of 5
Recommended
for Everyone
by A verified traveller

The room had a balcony with a great view.

Posted 12-Aug-2014
Pros: close to downtown and inner harbor
Cons: Pricey parking
Location: Walking distance to inner harbor and downtown.
Nice hotel. Great views and close the downtown. Room was clean and spacious. Staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle,WA

Excellent location, very friendly staff,comfy bed.

Posted 11-Aug-2014
Really enjoyed our stay, forgot our passports and money in the safe and returned 3 days later to collect them. The staff were very nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great service and friendly staff

Posted 10-Aug-2014
Was very clean and staff was amazing. The aura restaurant has great service and food options. Staff was very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from bremerton wa

first class

Posted 09-Aug-2014
Pros: it was very quiet, couldn't tell that the room next door was in use
Cons: restaurant prices were high compared to other places, didn't eat there
the view of the harbor was as expected, the view of the water garden was a bonus.
5 out of 5
Recommended
for Everyone
by A verified traveller from M

Great hotel in super location

Posted 06-Aug-2014
It was really great. Fantastic location. Really friendly, helpful staff. Great view of the harbour from our room. Would definitely stay another time.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Fantastic hotel

Posted 03-Aug-2014
Pros: The room, the restaurant, the staff.
Location: Close to everything but not on a Main Street so extremely quiet
Had a water front view and watched the little water taxis pop in and out of the harbour as well as the sea planes and ferries. The room was lovely, the beds very comfortable, the coffee maker handy. Had dinner and breakfast at Aura restaurant on site and was extremely impressed with the food, atmosphere and staff. The lamb dinner with an incredible green salad was exceptional. The breakfast of maple apple steel cut oatmeal was amazing. The chef is very creative and inspired
4 out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Great view, convenient quiet.

Posted 02-Aug-2014
We loved the location. Hotel feels patched together with hallways and common spaces of odd sizes. Onsite restaurant excellent. The lobby is too small but there is a common room but no one pointed it out. We had a great view of their lagoon but the curtains obscured it and did not easily move. I loved staying here and would recommend it.
3 out of 5
Recommended
for Everyone
by A verified traveller

Too expensive for the available features

Posted 02-Aug-2014
The view is great in some rooms only, no hot- tub or sauna and no wi- fi.... Didn't worth $225 for a night!