Ratings based on 757 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Alberta, Canada

Excellent Hotel in downtown Victoria.

Posted 20-Aug-2014
Pros: Unique atmosphere - not like a chain hotel. Very convenient location right downtown.
Cons: No suggestions for improvement.
Location: Very central within walking distance to Royal British Columbia Museum, waterfront activities and all downtown restaurants, shopping and sights.
This is a charming boutique style hotel in a beautifully restored 1880 building. Very good value and highly attentive service. Nice cafe on main floor and very modern bar with upbeat atmosphere attached. Parking is a block or so away and very accessible . Rooms are not huge but very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nassau Bahamas

Nice hotel Elevator a bit small

Posted 20-Aug-2014
Spent a night at this hotel Stylishly decorated Loved the room decor
3 out of 5
Recommended
for Everyone
by A verified traveller from UK

Friendly staff and near shops & restaurants

Posted 14-Aug-2014
Found the staff to be very pleasant and extremely helpful. The hotel rooms are on the small side but do have large TVs. I found the amenities to be basic but good enough for the one night I needed to spend here.
4 out of 5
Recommended
for Everyone
by A verified traveller from toronto, ontario

Great boutique hotel

Posted 13-Aug-2014
Greet location, easily walkable to everything. Great decor and cleanliness. Our AC wasn't working but overall it was comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio,TX

Great staff, great location, great breakfast!

Posted 12-Aug-2014
Pros: The rooms were large and comfortable.
Cons: The bed was comfortable but sloped towards the center.
Location: Great shopping, sightseeing and restaurants nearby. We had an excellent meal at Il Terrazzo.
It was our anniversary and the hotel delivered Prosecco within minutes of our arrival. The staff was very courteous and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from L A California

2 nite stay

Posted 10-Aug-2014
Pros: Everything was great
Cons: Nothing
Location: Walking distance to most things we wanted to do and then we took the duck tour ride and saw a castle and bouchardt gardens with amazing fireworks
Front desk was always very friendly and helpful in directing us wherever we wanted to go 'Simon' in the bar was great-he created a special drink for me after he found out what I liked to drink and my whole group loved it and had several. Lol
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton,ab

Very nice hotel and conveniently located downtown.

Posted 07-Aug-2014
The location of the hotel is great however I was not impressed with the additional $15 charge to park in the hotel parking lot. Great little caf├ęs and places to eat a quick walk and you're at the harbour. The hotel was very modern, one of the cleanest hotels I have stayed at, modern in design and overall probably the best value for your money in Victoria. Will be back for sure!
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Beautiful hotel in great location

Posted 04-Aug-2014
Friendly staff, clean modern room, had AC and also free wifi.
4 out of 5
Recommended
for Everyone
by A verified traveller from vancouver

Nice visit

Posted 31-Jul-2014
Room was great staff was excellent h/w-ran out of continental breakfast
5 out of 5
Recommended
for Everyone
by A verified traveller

Good location, very helpful staffs

Posted 29-Jul-2014
Good location, very helpful staffs, will come again next time