Front of property – evening/night

Reviews of Hotel Rialto

3.5 out of 5
Hotel Rialto
653 Pandora Ave., Victoria, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1001 out of 1485 reviews" "
Rating 8 - Good. 354 out of 1485 reviews" "
Rating 6 - Okay. 79 out of 1485 reviews" "
Rating 4 - Poor. 27 out of 1485 reviews" "
Rating 2 - Terrible. 24 out of 1485 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jurrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking too expensive. We parked in the city parkade overnight for 5$ as opposed to 25$ from the hotlel.
Stayed 1 night in Mar 2024

6/10 Okay

Tim

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice building very noisy corner
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 28 Mar 2024
Dear Tim - thank you for your rating and review on your most recent stay with us at Hotel Rialto. Due to out down town location we are subject to street noise day & night. Enjoy the day, Trevor - Hotel Manager

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and very clean and quiet Delicious coffee, comfy bed and super deluxe smelling soap
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 28 Mar 2024
Dear Ella - thank you for your great rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our rooms amenities & our coffee - our Guests and Associates favorite! Enjoy the day and we hope to see you soon! Trevor - Hotel Manager

8/10 Good

David

Travelled with partner
The property was just fine. Our room was ok, but it was on the smaller side, which was fine but there was no view, except the brick wall opposite. Having said that, everything was clean, & tidy. The staff were very helpful & friendly. Overall it was a positive experience. The only downside is the neighbourhood around the hotel had a number of social issues outside of the ownership’s control. I would say it was more positive than not and I would stay again.
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 28 Mar 2024
Dear David - thank you for your great rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your room & thank you for mentioning our dedicated Team - your review will be passed on. Due to our Hotels down town location we are subject to street noise day & night. Enjoy the day and we hope to see you soon! Trevor - Hotel Manager

8/10 Good

Lisa Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was great for the two nights we stayed. We had to phone and ask a couple of times for extra supplies as there wasn’t many left in the room for us. When we checked in they gave us some great recommendations of places to eat which is very nice to know.
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 26 Mar 2024
Dear Lisa Marie - thank you for your review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your room and our Teams recommendations. Here at Hotel Rialto we do leave 2 travel size bottles of amenities in Guest room- additional can be requested at the Desk. Enjoy the day and we hope to see you soon! Trevor - Hotel

8/10 Good

Iris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't called me to let me know the room was ready even after I requested upon arrival
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 25 Mar 2024
Dear Iris - thank you for your review & rating on your most recent stay with us at Hotel Rialto. I apologize if we failed to contact you in regards to your room being ready before 4pm. I reviewed your reservation details and I do see we were able to check you at 3:22pm. Hopefully you were able to enjoy your stay! Trevor - Hotel Manager

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay! Close to everything! The front desk staff were exceptional!
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 25 Mar 2024
Dear Ivan - thank you for the wonderful review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your stay and our Hotels location to all of down town Victoria. Thank You for also mentioning our dedicated Team - your review will be passed on. Stay safe and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

stan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect luxury accommodation and winning location. Close to everything. Wine at your doorstep. Beside city hall and Chinatown.
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 25 Mar 2024
Dear Stan - Thank You for great review and rating on your most recent stay with us at Hotel Rialto. We are soo glad you enjoyed our Hotels location to all of down town Victoria! Enjoy the week and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Abbigail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and location is close to everything. Will definitely come back on my next visit.
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 25 Mar 2024
Dear Abbigail - Thank You for great review and rating on your most recent stay with us at Hotel Rialto. We are soo glad you enjoyed our Hotels location to all of down town Victoria! Enjoy the week and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

MarieLouise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff, clean and convenient hotel. Walkable and safe area. Excellent hotel.
Response from Trevor - Hotel Manager on 25 Mar 2024
Dear MarieLouise - Thank You for great review and rating on your most recent stay with us at Hotel Rialto. We are soo glad you enjoyed our Hotels location and thank you for mentioning our dedicated Team. Your review will be passed on. Enjoy the week and we will see you next time ! Trevor - Hotel Manager

10/10 Excellent

wassim

Liked: Cleanliness, staff & service
I had a corner room and it was really beautiful with the view but a bit noisy as it is downtown but overall great place
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 21 Mar 2024
Dear Wassim - thank you for your review and rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your bright corner room - as we are located down town Victoria we are subject to street noise day and night. Stay safe and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Hilina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 21 Mar 2024
Dear Hilina - thank you for your great rating on your most recent stay with us at Hotel Rialto. Stay safe and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Harald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at the Rialto a number of times while on business travel in Victoria. I always had a great experience. I can recommend the Rialto without reservation. Best regards, Harald Yurk
Stayed 1 night in Feb 2024
Response from Trevor - Hotel Manager on 19 Mar 2024
Dear Herald - thank you for the amazing rating & review on your most recent stay with us at Hotel Rialto. Enjoy the week and we will see you soon! Trevor - Hotel Manager

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel parking was not ideal.
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 18 Mar 2024
Dear Jenny - thank you for your review & rating on your most recent stay with us at Hotel Rialto. Our Guests that travel with vehicles and a few options for parking. If Guests decide to park with us we do offer safe and secure offsite parking at 25.00 per night plus taxes. Upon check in we provide a detailed map and ensure our Guests full understand where our parking is located. Stay safeTrevor - Hotel Manager

10/10 Excellent

Rati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong Wifi. Pretty central. We enjoyed our stay very much. Loved the room upgrade.
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 18 Mar 2024
Dear Rati - thank you for the wonderful review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your upgraded room and our Hotels location to all of Victoria. Have a great week and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Homan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. It’s close to everything
Stayed 2 nights in Dec 2023
Response from Trevor - Hotel Manager on 18 Mar 2024
Dear Homan - thank you for the great review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our Hotel and our location to all of what down town Victoria has to offer. Stay safe, have a great week and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here 3 times in the last few months, and I like it. Older building but recently renovated. Staff is friendly, the Palms lounge is very nice. The do have secure parking for $25 which is across the street, and you get access to a gym that is two blocks away. I stay in Victoria multiple times every month and like trying all the different hotels. This one is going to become a regular stop for me. It’s priced right, walking distance to most things you would want to do, and is very comfortable. Oh ya, The Palms has a happy hour menu for food and drinks from 9 until close, I highly recommend the Caribbean Spice duck wings!
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 18 Mar 2024
Dear Scott - thank you for your great rating & review on your most recent stay with us at Hotel Rialto. We are soo glad we have become your Hotel of choice while visiting Victoria! Thank You for mentioning our dedicated Team at the Rialto & The Palms! Your review will be passed on. Stay safe enjoy the week and we will see you soon! Trevor - Hotel Manager

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 14 Mar 2024
Dear Jonathan - thank you for your great rating on your most recent stay with us at Hotel Rialto. Stay safe and we hope to see you soon!Trevor - Hotel Manager

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Self-paid parking is on the street
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 13 Mar 2024
Dear Kenneth - thank you for your great review & rating on your most recent stay with us at Hotel Rialto. You are correct - here at Hotel Rialto we offer safe and secure limited offsite parking at 25.00 per night plus taxes. Other options are metered street parking OR the City Parkade located at City Hall across the street. Stay safe Trevor - Hotel Manager

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel: comfortable bed including proper pillows, quiet heating & cooling, very quiet room facing a small atrium, good coffee, and helpful staff.
Stayed 3 nights in Mar 2024
Response from Trevor - Hotel Manager on 13 Mar 2024
Dear Donald - thank you for your great review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your stay and our rooms touches! Thank You for also mentioning our dedicated Team - your review will be passed on. Stay safe and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Gracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 13 Mar 2024
Dear Gracie - thank you for the great rating on your most recent stay with us at Hotel Rialto. Stay safe and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 12 Mar 2024
Dear Tony - thank you for the great rating on your most recent stay with us at Hotel Rialto.Stay safe and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 18 Mar 2024
Dear Jaime - thank you for your rating on your most recent stay with us at Hotel Rialto. Stay safe and have a great week! Trevor - Hotel Manager

10/10 Excellent

LAURA DE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a very beautiful place. Everyone was very attentive and polite.
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 11 Mar 2024
Dear Laura De - Thank you for your review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our Hotel and our location to down town Victoria. Thank You for mentioning our dedicated Team - your review will be passed on. Stay safe and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff property was nice good amenities minus a usb port.
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 11 Mar 2024
Dear Deana - Thank you for your rating & review on your most recent stay with us at Hotel Rialto. Thank You for mentioning our dedicated Team - your review will be passed on. Sorry to hear you had troubles with the USB port - hopefully our Guest Services Team was contacted to ensure all was working properly. Stay safe and we hope to see you soon! Trevor - Hotel Manager

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location and a really nice restaurant on-site. The room was clean and quiet. Great price for a downtown location; would recommend as a somewhat basic but comfortable stay.
Response from Trevor - Hotel Manager on 11 Mar 2024
Dear Megan - Thank you for your review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our Hotels location and The Palms Restaurant. Stay safeTrevor - Hotel Manager

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for lots of extra effort from the staff. Overall they took great care and were very responsive and helpful to my friends and I.
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 11 Mar 2024
Dear Cameron - Thank you for the great review & rating on your most recent stay with us at Hotel Rialto. Thank You for mentioning our dedicated our Team - your review will be passed on. Stay safe and we hope to see you soon! Trevor - Hotel Manager

4/10 Poor

Seonaigh

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
There was only one person at front desk and a line up with no place to stand. We waited about 20-25 minutes. I had called in advance to confirm a cot and that I had a dog, but I had not been told about the added $50 fee, which was added to the bill. I had asked about parking as well, but there wasn't any. There was no cot in the room and no space for a cot, so they said they'd change rooms. I had to park 3 blocks away in a lot that closed between 8-8. While my car was in the loading zone at the hotel awaiting check-in, someone crashed into it and I now have to pay the $300 deductible as it was a hit-and-run (and must have been someone else waiting to check in as it came from loading zone). In total, it took 2 hours to check in and as I had my dog with me, I couldn't get food from a local restaurant so hadn't eaten. We missed our reservation at the restaurant there, which was made assuming a 20-min check-in! So, no dinner either.
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 8 Mar 2024
Dear Seonaigh - thank you for your review and rating on your most recent stay with us at Hotel Rialto. We thank you for your patience upon check in - sometimes Guests arrive all at once and there may be a wait to check in. We offer complimentary water & fruits while you wait if desired. We are pet friendly here at Hotel Rialto - and our full pet policy is on our Expedia listing and states we have a pet fee of 50.00 per stay for dogs under 40 lbs. I would suggest when travelling with a pet please review the properties listing to ensure you are aware of additional costs. Sorry to hear your requests were not met with the cot - your reservation was reviewed - hopefully you contacted our Hotel directly as if Expedia was contacted the notes may not have been delivered. Lastly sorry to hear about your vehicle damage - if you can please contact me directly at the Hotel I can review and we can discuss. Enjoy the day and looking forward to hearing from you. Trevor - Hotel Manager

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 11 Mar 2024
Dear Hao - Thank you for your rating & review on your most recent stay with us at Hotel Rialto. Stay safe and we hope to see you soon! Trevor - Hotel Manager

4/10 Poor

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and was told no parking but I can drive around the corner and park in public lot. May cost 2.50 but could cost as much as 15.50 must get up before 8:00 to move my vehicle to ? So that I don’t incur more costly parking charges what time was check out ?
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 8 Mar 2024
Dear Matthew - thank you for your review and rating on your most recent stay with us at Hotel Rialto. As our Expedia listing states we offer limited non guaranteed offsite parking at 25.00 per night plus taxes. There are many other parking options available if ours is at full capacity. As your reservation was made the same evening as you arrived I would suggest if parking is important to please call the property so there is no disappointment when you arrive. Stay safe and enjoy the weekend, Trevor - Hotel Manager

10/10 Excellent

Ronald, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 7 Mar 2024
Dear Ronald - thank you for the great rating on your most recent stay with us at Hotel Rialto. Stay safe and we hope to see you soon! Trevor - Hotel Manager

6/10 Okay

Steven

Travelled with family, Travelled with partner
No parking onsite
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 7 Mar 2024
Dear Steven - thank you for your rating & review on your most recent stay with us at Hotel Rialto. Your review comment is why Guests need to read our Expedia listing before they reserve - as it clearly states we offer limited offsite parking at 25.00 per night plus taxes. I would suggest to always research a property before you reserve - then there would be no disappointments. Stay safe, Trevor - Hotel Manager

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service provided by the gentleman at the front desk, the accommodations were very well appointed, great value for the room rate, but lots of traffic & street noise that increased as the morning went on.
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 6 Mar 2024
Dear Kathryn - thank you for your review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your room. Thank you for also mentioning our dedicated Team - your review will be passed on. Due to our down town location we are subject to street and traffic noise day or night. Stay safe Trevor - Hotel Rialto

6/10 Okay

Dale

Business traveller
Liked: Cleanliness, staff & service
Location is excellent. The building is old and has minimal amenities. I like a hotel with a big lobby. Service is good.
Stayed 4 nights in Mar 2024
Response from Trevor - Hotel Manager on 6 Mar 2024
Dear Dale - thank you for your rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our Hotels location. Thank you for also mentioning our dedicated Team you review will be passed on. Stay safe Trevor - Hotel Manager

8/10 Good

Marian

Stayed 3 nights in Mar 2024
Response from Trevor - Hotel Manager on 25 Mar 2024
Dear Marian - thank you for your rating on your most recent stay with us at Hotel Rialto. Stay safe Trevor - Hotel Manager

10/10 Excellent

peter

Stayed 2 nights in Mar 2024
Response from Trevor - Hotel Manager on 25 Mar 2024
Dear Peter - Thank You for rating on your most recent stay with us at Hotel Rialto.Stay safe and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Maria Cecilia

Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 5 Mar 2024
Dear Maria Cecelia - thank you for the wonderful review on your recent stay with us at Hotel Rialto.Stay safe and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Kamaljit

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and would absolutely stay again. Very friendly and helpful staff!
Stayed 2 nights in Feb 2024
Response from Trevor - Hotel Manager on 4 Mar 2024
Dear Kamaljit - Thank you for the great review & rating on your most recent stay with us at Hotel Rialto. We are soo glad to hear you enjoyed your stay and we do hope to see you soon! Thank You for also mentioning our dedicated Team - your review will be passed on. Stay safe and have a great week! Trevor - Hotel Manager

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 22 Mar 2024
Dear Jonathan - thank you for the great rating on your most recent stay with us at Hotel Rialto. Enjoy the weekend and we hope to see you soon! Trevor - Hotel Manager

4/10 Poor

Damon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location wasn’t told till check in that parking was full and would have to pay to park.
Stayed 1 night in Mar 2024
Response from Trevor - Hotel Manager on 2 Mar 2024
Dear Damon - thank you for your rating and review on your current stay with us at Hotel Rialto. As our Expedia listing states we offer limited off site parking - if and when available at 25.00 per night plus taxes. Our listing states that we do guarantee parking. Our Hotel is located down town Victoria and is close to other city and public parkades. We hope you enjoy your stay. Trevor - Hotel Manager

8/10 Good

Jshara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and comfortable rooms! Highly recommended!
Stayed 1 night in Feb 2024
Response from Trevor - Hotel Manager on 1 Mar 2024
Dear Jshara - thank you for your review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your room and thank you for also mentioning our dedicated Team - your review will be passed on. Have a great weekend and we hope to see you soon!Trevor - Hotel Manager

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All top
Stayed 2 nights in Feb 2024
Response from Trevor - Hotel Manager on 1 Mar 2024
Dear Laura - thank you for the great review & rating on your most recent stay with us at Hotel Rialto. We are soo glad you enjoyed your stay! Have a great weekend and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never received the upgrade with room but never have. Unsure who isn't honoring, the hotel or Expedia.
Stayed 1 night in Feb 2024
Response from Trevor - Hotel Manager on 2 Mar 2024
Dear Mary - thank you for the great rating and review on your most recent stay with us at Hotel Rialto. Please note our Expedia VIP upgrades are based on availability - upgrades are not guaranteed. We do try our best to accommodate every VIP Member upgrade as much as we can. Stay safe and we hope to see you soon Trevor - Hotel Manager

10/10 Excellent

Walt

Travelled with partner
Wonderful service and charming atmosphere.
Stayed 2 nights in Feb 2024
Response from Trevor - Hotel Manager on 29 Feb 2024
Dear Walt - thank you for your great review & rating on your most recent stay with us at Hotel Rialto. Thank You for mentioning our Team - your review will be passed on. Stay safe and we hope to see you soon! Trevor - Hotel Manager

8/10 Good

Shawna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous! Clean, quaint, cozy with all the extra thoughtful touches. Staff is always great too.
Stayed 1 night in Feb 2024
Response from Trevor - Hotel Manager on 29 Feb 2024
Dear Shawna - thank you for your great review & rating on your most recent stay with us at Hotel Rialto. We are happy you enjoyed our extra touches and thank you for also mentioning our dedicated Team - your review will be passed on. Stay safe and we hope to see you soon! Trevor - Hotel Manager

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was really nice but no parking. Told me they were sold out. Had to find parking downtown on the street. Not too good of an area. Worried about car. Pet fee $50.00. Would never stay there again.
Stayed 1 night in Feb 2024
Response from Trevor - Hotel Manager on 26 Feb 2024
Dear Gerald - thank you for your review & rating on your most recent stay with us at Hotel Rialto. Please note all of your points mentioned are all outlined on our Expedia listing: - We offer limited non reserved offsite parking at 25.00 per night plus taxes. - Pet fee of 50.00 per stay plus taxes - dogs under 40lbsThis is why Guests need to read and research about a potential property they may reserve at - so there is no disappointment.Stay safe Trevor - Hotel Manager

10/10 Excellent

Sean

Stayed 3 nights in Feb 2024
Response from Trevor - Hotel Manager on 20 Mar 2024
Dear Sean - thank you for the great rating on your most recent stay with us at Hotel Rialto. Enjoy the day and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

julia

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for access to DT Victoria. Nice room and size of bathroom
Stayed 1 night in Jan 2024
Response from Trevor - Hotel Manager on 26 Feb 2024
Dear Julia - thank you for your great review & rating on your most recent stay with us at Hotel Rialto. We are soo glad you enjoyed your room and our Hotels location. Enjoy the day and we hope to see you soon! Trevor - Hotel Manager

8/10 Good

Jeevanjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Trevor - Hotel Manager on 26 Feb 2024
Dear Jeevanjot - thank you for your review & rating on your most recent stay with us at Hotel Rialto. Enjoy the day! Trevor - Hotel Manager

10/10 Excellent

Dave

Stayed 1 night in Feb 2024
Response from Trevor - Hotel Manager on 20 Mar 2024
Dear Dave - thank you for the great rating on your most recent stay with us at Hotel Rialto. Enjoy the day and we hope to see you soon! Trevor - Hotel Manager