Ratings based on 924 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Munich Germany

Great Hotel at the right spot

Posted 30-Jan-2015
Pros: Very nice stufff, good breakfest. Room had the right size ( we had the double queen) Will stay there again and can recommend
Cons: Nothing
Location: In the center of the city
Wunderful renovated historical building in the center of the city Meters from the bus station to the ferry.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel centrally located

Posted 28-Jan-2015
Well treated by staff - very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom St. John's, NL

Great hotel, great service!

Posted 28-Jan-2015
Very friendly and helpful staff. Felt very comfortable and at home. Fantastic tapas bar and cafe in the hotel with delicious food and drinks served at both! Clean rooms, fully stocked with necessary amenities. Comfortable bed. Heated bathroom floor. Great location in downtown Victoria! Will definitely stay here again next time I'm there.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom White Rock BC

Very nice boutique hotel in the heart of downtown.

Posted 25-Jan-2015
Stayed in a great suite. Friendly and very helpful staff!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom vancouver island

Right downtown victoria

Posted 19-Jan-2015
Very friendly and accommodating staff. Large luxurious room with lots of windows. Clean and cosy!!
4 out of 5
Recommended
for Couples
by A verified travellerfrom Vancouver, BC

Totally coming back!

Posted 19-Jan-2015
Pros: Comfortable beds, complimentary cheese platter, breakfast vouchers, delicious coffee, super-friendly staff, heated bathroom floors, clean and spacious
Cons: Nothing that I can think of....
Location: The hotel was located centrally with restaurants, shops, buses, and tourist attractions in walking distance. Also very close to the water!
I was pleasantly surprised to be upgraded to a king-sized bed upon my arrival. To top it off the concierge offered me a complimentary cheese platter to use at the restaurant and breakfast vouchers for a coffee and a baked good to be used in the morning. These features were not listed when I purchased my stay so it was a really nice surprise. The room was a really comfortable size with a spacious bathroom and heated floors! The hotel staff was super friendly and helped me to arrange cabs and answered all my questions to the best of their abilities.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice boutique hotel with great downtown location

Posted 16-Jan-2015
Beautifully restored heritage building downtown and within walking distance to shopping and inner harbour; rooms are small but well appointed with modern design; parking offsite but close and convenient; excellent breakfast at the restaurant; tapas bar was closed for renovations so can't comment on that.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to every thing downtown.

Posted 13-Jan-2015
The hotel went out of their way to send my charger back to me. Great staff. Great stay
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Arkansas

Nice and right down town!

Posted 08-Jan-2015
Love this hotel, room was big and comfortable. The staff was super nice!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 07-Jan-2015
Clean and super comfortable. In walking distance to everything downtown. Well appointed rooms. Great food. Excellent staff.