Ratings based on 778 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Downtown classic renovated hotel

Posted 20-Sep-2014
Pros: Nicely renovated classic to modern. An amazing facelift from its previous life.
Cons: Nothing of note
Location: See above
Downtown, walking distance to theatre, restaurants, nice wine and beer store next door Continental breakfast included, hot breakfast optional. Welcome cheese plate at lounge.
4 out of 5
Recommended
for Everyone
by A verified traveller

Few amenities but nice place to sleep

Posted 13-Sep-2014
The rooms are small, the elevators are slow, but the staff and restaurant and bar are pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveller from Surrey, UK

Smart hotel in lovely Victoria

Posted 13-Sep-2014
Overall a great experience with an extremely helpful hotel receptionist who went out of her way to tell us what to visit and where to eat on our short stay in this lovely city. Hotel was clean and smartly furnished. Room had fridge, microwave and sink as well as coffee maker. Complimentary breakfast (pastry and drink) provided. Easy walk to Central Victoria. Wish we'd stayed here for longer as there is plenty to see and do.
4 out of 5
Recommended
for Couples
by A verified traveller from Mississauga, Ontario

Nice hotel close to everything.

Posted 28-Aug-2014
Pros: The proximity to downtown and the waterfront.
Cons: The beds could be a little firmer.
Very pleasant stay at this hotel. Close to the waterfront, the tourist areas and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Aug-2014
Fabulous hotel! Beautiful renovation of a classic building. Great food - lovely rooms - convenient location. A five star
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Alberta, Canada

Excellent Hotel in downtown Victoria.

Posted 20-Aug-2014
Pros: Unique atmosphere - not like a chain hotel. Very convenient location right downtown.
Cons: No suggestions for improvement.
Location: Very central within walking distance to Royal British Columbia Museum, waterfront activities and all downtown restaurants, shopping and sights.
This is a charming boutique style hotel in a beautifully restored 1880 building. Very good value and highly attentive service. Nice cafe on main floor and very modern bar with upbeat atmosphere attached. Parking is a block or so away and very accessible . Rooms are not huge but very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nassau Bahamas

Nice hotel Elevator a bit small

Posted 20-Aug-2014
Spent a night at this hotel Stylishly decorated Loved the room decor
3 out of 5
Recommended
for Everyone
by A verified traveller from UK

Friendly staff and near shops & restaurants

Posted 14-Aug-2014
Found the staff to be very pleasant and extremely helpful. The hotel rooms are on the small side but do have large TVs. I found the amenities to be basic but good enough for the one night I needed to spend here.
4 out of 5
Recommended
for Everyone
by A verified traveller from toronto, ontario

Great boutique hotel

Posted 13-Aug-2014
Greet location, easily walkable to everything. Great decor and cleanliness. Our AC wasn't working but overall it was comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio,TX

Great staff, great location, great breakfast!

Posted 12-Aug-2014
Pros: The rooms were large and comfortable.
Cons: The bed was comfortable but sloped towards the center.
Location: Great shopping, sightseeing and restaurants nearby. We had an excellent meal at Il Terrazzo.
It was our anniversary and the hotel delivered Prosecco within minutes of our arrival. The staff was very courteous and helpful.