Ratings based on 2,087 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-May-2015
Great location, good food, lovely staff, nice rooms
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Nanaimo

Posted 26-May-2015
Pros: The pool
Location: We ate at the steamship,spaghetti factory and did a carriage ride.
It was a great experience loved it. The pool was so big it was cool. We would come back to here to have another visit.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Houston, Tx. USA

Perfect location.

Posted 25-May-2015
Pros: Perfect location!
Cons: Updating the wallpapers and desks.
Location: Restaurants and shopping within blocks. Close to The Parliament buildings, carriage rides, boat rides etc.
A perfect location on the inner harbor with beautiful views of the ferries landing and water planes taking off and coming into their docks. Short walk to restaurants and shopping. The food in the bar was okay. All of the staff were extremely kind and helpful. The bathrooms need updated wallpaper and some of the furniture in the room was really scratched and worn. The balcony is perfect for morning coffee or watching the sun go down. We will definitely be back again next year! Thanks to the Management at The Grand Pacific..great job!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Diego

Hotel Grand Pacific

Posted 25-May-2015
Pros: Helpful staff and beautiful room.
Cons: The hotel restaurant is pricey but there is a fast food café on the bottom floor that is reasonable for simple food.
Location: Right in downtown Victoria near parks, buses, tourist sites.
Great hotel and helpful staff. It is located in downtown across from the Government Building near the BC Museum and tourist stuff. Lot of good restaurants in the walking area. Great access to tour buses and shuttles. We didn't need a car. The Beacon Hill park was a wonderful place to walk through.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Gold Coast, Queensland Australia

What a find! Modern but with traditional values.

Posted 24-May-2015
Pros: Location, location, location, Friendly staff and a beautiful hotel.Oh, and some great art in public spaces..
Cons: Nothing
Location: I have already mentioned location directly onto the Harbour and within walking distance to shopping restaurants and tours.
We picked this hotel because of location close to the bus terminal as we were crossing from Vancouver via ferry & coach and were able to walk the short distance with our rolling luggage. On departure it was just across the road from the Clipper departure dock,The view from the hotel was beautiful. We were close to coach pickup for Buchart Gardens and we could easily walk around the city center. As I walk with 2 sticks this was important to me. The staff were all cheerful and ready to give you helpful advice. The room was spacious and traditionally furnished and we appreciated the beautiful toiletries.
5 out of 5
Recommended
for Families
by A verified travellerfrom Vancouver Island

Location, Comfort, Service

Posted 22-May-2015
This was my second stay at GPH in Victoria, travelling with my 11yo son. The hotel is excellent - the rooms are comfortable, the beds are fantastic, the room is quiet, and I slept wonderfully well. The location is great - you can walk around the inner harbour, downtown, and Beacon Hill Park. Best of all, the staff treat you well and are genuinely warm and friendly, never made me or my son feel uncomfortable. We especially loved borrowing the guest bikes and cruising around Dallas Rd., James Bay, and Beacon Hill Park.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary

great location , excellent staff

Posted 22-May-2015
Pros: hotel staff, location
Cons: Rooms need renovation.
Location: close to restaurants, shops and the harbour where things happen.
We really enjoyed our stay at this hotel mostly because the staff, namely, the Chef Concierge and Philip, the clerk in-training, were exceptionally helpful. They were right on with their choices of the places and the restaurants they recommended. Thank you, you two, for making our trip a special one.
3 out of 5
Recommended
for Everyone
by A verified traveller

Pool

Posted 18-May-2015
Pros: Awesome location
Cons: better directory as to where things are on the property, pool, restaurants etc.. a nice map?
Pool was out of order, disappointment for our son, they did offer another hotel pool to use but we did not want to have to walk over to another hotel for a swim, this was a 4 star hotel, the pool should be working.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom seattle, wa

Wonderful staff and fantastic location

Posted 15-May-2015
It's been a while since we've stayed in hotel where the staff was this well trained and so into delivering world class service. The room was immaculate and location can't be beat. This hotel is perfect for walking to the top sites in Victoria. We will go back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel.

Posted 14-May-2015
Location: Perfect location for someone visiting from out of town.
Beautiful hotel close to downtown, next to the capital building. Services are wonderful and the hotel spa and pool are great.