Ratings based on 1,487 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveller

Nice hotel but a bit dated. Great gym.

Posted 03-Aug-2015
Pros: Gym. Location
Breakfast is only free to 2 adults and kids under 11 - despite being sold as having free breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller from surrey, bc

Nice clean hotel close to the inner harbour.

Posted 01-Aug-2015
Pros: The Continental breakfast is excellent in choice, quantity and value
Cons: PS. The overhead and bathroom fans were really noisy!
. Staff (dealt mainly with Catherine ) were courteous and helpful to us, including storing our overnight bag for us for the few hours between check-out and departing Victoria.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful Room and View

Posted 31-Jul-2015
Location: It is in easy walking distance from the harbour. It is on the other side of the harbour from Chinatown
We paid a bit extra for an Harbour View. It was spectacular! The room was very spacious, included a balcony. The king-size bed was very comfortable. The hotel is well located- in a short walking distance from the Fairmont Empress that overlooks the Center of the Harbour.
5 out of 5
Recommended
for Families
by A verified traveller from Vancouver, B.C.

Posted 31-Jul-2015
From the 8th floor up, the view is excellent on the north side of the building.
4 out of 5
Recommended
for Everyone
by A verified traveller from alberta

Decent stay

Posted 31-Jul-2015
All good if only it had air conditioning.. Great location to the inner harbour
4 out of 5
Recommended
for Everyone
by A verified traveller from PA

Great Location, good parking, close to everything

Posted 30-Jul-2015
Pros: Location, size of room
Cons: Needs Air Conditioning in the room we had
Location: Great Location. Everything is within walking distance, Parliament Buildings, Harbour, Fairmont Empress, Museum, Imax, etc.
We loved this hotel and would definitely come back. The biggest issue we had was we were upgrade to a Penthouse which had great views of the harbour and was huge ( 2 stories ) but had no air conditioning. The upstairs got very hot during the day. Next time we would make sure we had air if we were to go back in the warmer days of summer. Everyone at the hotel was great and very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Overall, a good place to stay.

Posted 30-Jul-2015
Pros: See above
Cons: See above
Location: This hotel is right on the inner harbour, near the BC Legislative buildings, theRoyal BC Museum, and the Victoria tourist information centre.
This hotel is in a great location, our room was nice enough, and the staff was terrific. The deal we got included the breakfast buffet, which was nothing fancy but perfectly good and there was certainly lots of food. The gym and pool were great. My only complaint about this hotel is that it's a bit worn around the edges. The carpets are a little worn, some of the towels are frayed at the edges, the floor of our balcony was badly worn - in short, it's an older building that is showing its age in places. But that's a fairly minor problem in a place that is great otherwise.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quiet clean and close.

Posted 28-Jul-2015
This was my wife and eyes first trip to Victoria. The hotel was inviting the staff was very pleasant the rooms were somewhat outdated but clean and comfortable. Beautiful view of the city and the sea and quiet and cool.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jul-2015
Nice, modest hotel. Close to harbour. Breakfast was just okay for the price. Pool and gym area were very nice.
4 out of 5
Recommended
for Everyone
by A verified traveller from vancouver

breakfast, could have done better

Posted 27-Jul-2015
Pros: had a good view of harbour/ocean from our room. Balcony was a bit of an eyesore though
Cons: room was well situated, towels could have been bigger and or softer!
wait for the breakfast in restaurant, dirty tables not cleared and empty tables there and not putting people in the seats. Dirty cups on table, food luke warm to say the least.