Ratings based on 1,047 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Feb-2015
The hotel was really nice and comfortable. If there is a chance next time travel to Victoria, I would choose this hotel again.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Vancouver Island

Ideal place for a walk along the waterfront.

Posted 25-Feb-2015
Pros: Fast check-in and check-out. Really comfy beds and pillows.
Location: Ideal location for a walk along the waterfront. Nice walk across the bridge to town too.
Hubby was in hospital and needed a place to rest after discharge.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Feb-2015
Very friendly staff that provides a lot of recommendations about events around. Free shuttle downtown and back!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton

Nice hotel close to downtown

Posted 04-Feb-2015
Pros: Everything
Cons: N/A
Location: Situated right on the harbor of downtown Victoria, it is within walking distance of a number of great restaurants and shopping.
Within walking distance of downtown Victoria, a lovely hotel with very friendly, helpful staff and the room was very clean, comfortable beds & pillows & a lovely view of the harbour.
5 out of 5
Recommended
for Everyone
by A verified traveller

GReat view

Posted 30-Jan-2015
We had a wonder full experience at the hotel. Staff helpful and rooms clean and beautifully upgraded.
4 out of 5
Recommended
for Everyone
by A verified traveller

Pool and hot tub out of commission

Posted 09-Jan-2015
We love staying at the Delta Oceanpointe - it's our go-to hotel when we want to make a quick trip to Victoria. Unfortunately, this trip we had to leave our bathing suits in the suitcase as the pool was down for it's annual maintenance (a fact I missed when I booked). The hotel offered a service to shuttle guests to another hotel for use of their pool, but it's not really the same as putting on a cozy robe and heading down the elevator into the great pools at Oceanpointe. Next trip will be better but we were disappointed. Lure was divine, and the room was comfy for us and our dogs.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great ocean view

Posted 09-Jan-2015
Love the ocean view from our room window ! The room was clean and the bed was comfy too ! Overall I love Delta!
5 out of 5
Recommended
for Everyone
by A verified traveller

Almost Great!

Posted 03-Jan-2015
Pros: Beautiful setting, rooms were comfortable
Cons: room service
Location: Wonderful surroundings.
I was comfortable there but I thought that the daily room service was lacking. Extra towels that should have been cleared were not, it was not vacuumed (snack crumbs left). I was next to the linen room so traffic in and out of that room meant doors slammed constantly during the room cleaning hours.
Comment from Hotel Management
05-Jan-2015 by Kyra, Hotel Management
Thank you for sharing your experience. I am happy that enjoyed our beautiful setting and comfortable guest rooms. Please accept my apologies that room service was lacking. I have followed up with my team as this is not the level of excellence we strive to achieve. I hope we have the opportunity to welcome you back soon. Sincerely Justin Foisy; Executive Housekeeper
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel close to down town.

Posted 03-Jan-2015
Pros: It was very clean and very updated. The rooms were really nice.
Cons: The POOL
Swimming for us is very important. We went for a swim in the hotel pool in the evening. It was terrible, there were towels thrown everywhere. The worst part was the "Chlorine in the hot tub" was so strong it burned our eyes walking into the pool area. There was a big pile of foam in the hot tub. We turned on the bubbles, the smell was so bad it started my daughter coughing. We got out of there as quick as possible, and started swimming in the pool. She couldn't stop coughing! My other daughter and myself, our eyes were so sore we had to leave. Swimming for us is so important. I would really think twice before going there again. I asked a lady in the elevator the next day who was just coming back from a swim. How was it? she replied strong in chlorine but better than 2 days ago.!!!!!
Comment from Hotel Management
06-Jan-2015 by Kyra, Hotel Management
Dear Guest, Thank you for taking the time to provide your feedback. I am very sorry to hear that our pool area was not up to our usual high standard of cleanliness and maintenance during your stay with us. I have passed your feedback to our Chief Engineer to follow up with his team to ensure this does not happen again. I am delighted that you enjoyed your clean and updated room. We look forward to welcoming you back soon. Warm regards, Kimberley Hughes; General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2014
It is not luxurious, but is comfortable for a price. Close to the downtown and easy to go sightseeing.