Ratings based on 923 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nanaimo

Beautiful hotel overlooking the water.

Posted 29-Sep-2014
A beautiful hotel with all the amenities! The restaurant staff went out of their way to accommodate our every request, the food was fresh & delicious. The gym was fully equip, the pool was great & the hot tub was very relaxing. The views of the harbour are amazing. Sit out on the restaurant deck, have a glass of wine & watch the float planes land & the the boats go by. There are also located right on the walking trails & have running routes available upon request! To top it all off they are pet friendly :)
5 out of 5
Recommended
for Everyone
by A verified traveller from puerto rico

Great value

Posted 27-Sep-2014
Pros: View, service, very nice staff
Location: Walking distance to everything still secluded enough,
The hotel was perfect rooms very clean, comfortable, great service, the Expedia rate is half of what available on site so great option, beautiful
4 out of 5
Recommended
for Couples
by A verified traveller

Good hotel

Posted 25-Sep-2014
Pros: View of the harbor from our bedroom.
Location: Excellent...a little walk to town but worth the peace and quiet.
Nice hotel, modern decor not the greatests. Excellent free shuttle service anywhere in town. Very good staff.
Comment from Hotel Management
27-Sep-2014 by Kyra, Hotel Management
Dear Guest, Thank you for taking the time to provide us with your feedback. I am delighted that you enjoyed our spectacular views, courtesy shuttle, and the service from our team members. We hope to welcome you back soon! Warm Regards, Kimberley Hughes General Manager Delta Victoria Ocean Pointe Resort & Spa
5 out of 5
Recommended
for Everyone
by A verified traveller from Fort Saskatchewan, AB.

excellent location. Very comfortable

Posted 23-Sep-2014
Pros: Everything
Cons: Magnifying mirrors in the bathroom for putting on makeup
Loved this hotel. Easy access to anything one would need. Excellent staff
5 out of 5
Recommended
for Everyone
by A verified traveller from Amersham, UK

Lovely view from hotel across harbour to City

Posted 17-Sep-2014
Pros: Location, quality and standards of accommodation and food. Excellent parking
Cons: Directions to hotel (particularly coming from west) as road works make access unclear
Location: City tour, seaplane and boat trips were really good
The perfect location for what we wanted. Very comfortable and good secure parking. Water taxis provided excellent access to town across harbour
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Great Hotel overlooking the harbourfront

Posted 10-Sep-2014
Location: everything is accessible via complimentary shuttle
The location of the hotel and views from the lobby and rooms (if you get one overlooking the harbour) are great and truly amazing. Sergey at the front desk was very kind to personalize our stay (giving toys to play for our little one) which she enjoyed playing with during her stay and after was very kind. Thank you Sergey. The complimentary shuttle which takes you within 1km radius basically helps you cover entire downtown victoria without having to pay for parking is definitely a plus point for anyone looking to stay here. The breakfast was great serves one of the best french toasts I have had in Canada.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, walking distance to down town

Posted 08-Sep-2014
Pros: location, cleanliness, and comfort
Cons: Didn't try the restaurant, everything else was great
Location: Close to everything, shopping, museum, harbour, great restraints
Hotel Staff was helpful, friendly, rooms were large and spacious and really clean. Beds were comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Winnipeg, Manitoba Canada

Superior Hotel

Posted 07-Sep-2014
Pros: Pretty much everything especially the very competitive price for such an amazing location on the water. We would definitely stay in this hotel again.
Cons: Include the cost of parking in the room!!
Location: Right across the harbor from the best that Victoria has to offer!!
What a great hotel and location, location, location_ right on the harbour across from the Empress and the Legislative Buildings. The room was incredible and incredibly clean with an unbelievable view. the restaurant staff and hotel staff were very friendly, helpful and really made you feel at home. Really enjoyed the pool and the hot tub and just walking around the hotel to take in the view of the harbor. the Sea Taxi depot is right in front of the hotel to take you across the harbour to the waterfront and all the shops.
5 out of 5
Recommended
for Everyone
by A verified traveller from toronto

Very nice hotel, and great location

Posted 06-Sep-2014
Pros: Location and staff.
Location: Easy walk across the bridge to downtown, shopping, and sight-seeing, great view!
Staff were truly wonderful and helpful! From the check in, to the waitress at the hotel restaurant, to the valet parking gentlemen who are extremely knowledgeable about how to get around. The hotel is an easy walk to downtown Victoria, park your car and forget it! Breakfast at the restaurant was very good, and I highly recommend the in-hotel spa. Only complaint was that the restaurant/bar was very loud in the evening. I ordered room service, and it was also handled by another of their terrific staff!
3 out of 5
by A verified traveller

Good location but to expensive for what you get

Posted 03-Sep-2014
Pros: looks nice , quiet and comfort
for what you get its not worth the price . Pushy servers ,the pool area and spa old and not very clean
Comment from Hotel Management
07-Sep-2014 by Kyra, Hotel Management
Dear Traveler, We are happy to hear that you enjoyed our fabulous harbour front location and newly renovated hotel. I was sorry to hear that that we let you down in some areas. We are committed to providing an exceptional guest experience and I have followed up with my team. I hope we have the opportunity to welcome you back soon. Warm regards Kimberley Hughes General Manager