Ratings based on 918 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Amersham, UK

Lovely view from hotel across harbour to City

Posted 17-Sep-2014
Pros: Location, quality and standards of accommodation and food. Excellent parking
Cons: Directions to hotel (particularly coming from west) as road works make access unclear
Location: City tour, seaplane and boat trips were really good
The perfect location for what we wanted. Very comfortable and good secure parking. Water taxis provided excellent access to town across harbour
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Great Hotel overlooking the harbourfront

Posted 10-Sep-2014
Location: everything is accessible via complimentary shuttle
The location of the hotel and views from the lobby and rooms (if you get one overlooking the harbour) are great and truly amazing. Sergey at the front desk was very kind to personalize our stay (giving toys to play for our little one) which she enjoyed playing with during her stay and after was very kind. Thank you Sergey. The complimentary shuttle which takes you within 1km radius basically helps you cover entire downtown victoria without having to pay for parking is definitely a plus point for anyone looking to stay here. The breakfast was great serves one of the best french toasts I have had in Canada.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, walking distance to down town

Posted 08-Sep-2014
Pros: location, cleanliness, and comfort
Cons: Didn't try the restaurant, everything else was great
Location: Close to everything, shopping, museum, harbour, great restraints
Hotel Staff was helpful, friendly, rooms were large and spacious and really clean. Beds were comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Winnipeg, Manitoba Canada

Superior Hotel

Posted 07-Sep-2014
Pros: Pretty much everything especially the very competitive price for such an amazing location on the water. We would definitely stay in this hotel again.
Cons: Include the cost of parking in the room!!
Location: Right across the harbor from the best that Victoria has to offer!!
What a great hotel and location, location, location_ right on the harbour across from the Empress and the Legislative Buildings. The room was incredible and incredibly clean with an unbelievable view. the restaurant staff and hotel staff were very friendly, helpful and really made you feel at home. Really enjoyed the pool and the hot tub and just walking around the hotel to take in the view of the harbor. the Sea Taxi depot is right in front of the hotel to take you across the harbour to the waterfront and all the shops.
5 out of 5
Recommended
for Everyone
by A verified traveller from toronto

Very nice hotel, and great location

Posted 06-Sep-2014
Pros: Location and staff.
Location: Easy walk across the bridge to downtown, shopping, and sight-seeing, great view!
Staff were truly wonderful and helpful! From the check in, to the waitress at the hotel restaurant, to the valet parking gentlemen who are extremely knowledgeable about how to get around. The hotel is an easy walk to downtown Victoria, park your car and forget it! Breakfast at the restaurant was very good, and I highly recommend the in-hotel spa. Only complaint was that the restaurant/bar was very loud in the evening. I ordered room service, and it was also handled by another of their terrific staff!
3 out of 5
by A verified traveller

Good location but to expensive for what you get

Posted 03-Sep-2014
Pros: looks nice , quiet and comfort
for what you get its not worth the price . Pushy servers ,the pool area and spa old and not very clean
Comment from Hotel Management
07-Sep-2014 by Kyra, Hotel Management
Dear Traveler, We are happy to hear that you enjoyed our fabulous harbour front location and newly renovated hotel. I was sorry to hear that that we let you down in some areas. We are committed to providing an exceptional guest experience and I have followed up with my team. I hope we have the opportunity to welcome you back soon. Warm regards Kimberley Hughes General Manager
3 out of 5
by A verified traveller from Los Angeles

Delta Pointe Victoria

Posted 28-Aug-2014
Pros: Good view of harbor.
Cons: Stayed on 7th floor...very musty smell in the hallways.
Location: Quick walk across the bridge to many restaurants and Chinatown.
On face value a nice hotel but for the money; simply not worth $200 per night.
Comment from Hotel Management
02-Sep-2014 by Kyra, Hotel Management
Dear Traveler, I was delighted to read that you enjoyed the beautiful view and spectacular location but was sorry to hear that there were some disappointing aspects with your stay. We have followed up with our housekeeping team. I hope we have the opportunity to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Definitely worth staying again

Posted 24-Aug-2014
Great location. Pleasant staff. Clean room with nicer view. Breakfast on the executive floor certainly can be improved.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing -in future will stay at waterfront side

Posted 23-Aug-2014
Pros: everything
Location: Ferries take you where you want to go; taxis everywhere else and you can walk across the bridge to shops and restaurants.
The room was great, the only thing was the view but I understand I booked late. In future (and I certainly will stay again and suggest this hotel to friends and family) but I will request the waterfront side of the hotel. Then the stay will be perfect. I even hope that some suites have balconies, that would be heaven.
4 out of 5
Recommended
for Everyone
by A verified traveller from Denver

Great location with beautiful view

Posted 20-Aug-2014
Pros: The room, the view and the restaurant
Cons: The spa tub had too much chlorine. It actually burned my eyes
Location: The location was great, walking distance to downtown and all of the attractions. There is also a very nice hiking trail along the north shore.
This delta was a very pleasant surprise. The room was very clean and comfortable. The restaurant was great, but the best part was the location and the view of Victoria