Ratings based on 450 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Disappointing

Posted 22-Jul-2014
Pros: Good location
Cons: New matress. Fix hottub. Clean pool.
Matrass was terible. Hottub was out of order. The Hotel was in a good location.
3 out of 5
Recommended
for Everyone
by A verified traveller from saskatoon

It need air conditioning in rooms

Posted 18-Jul-2014
It have hot in the rooms and hot tub was out of order
2 out of 5
by A verified traveller from washington

Decent location; everything else not so good

Posted 08-Jul-2014
Pros: Location; right off the ferry which is nice for those walking on/off ferry
Cons: Smell of room, clarification of what is actually included in each room type. A/C. Maybe a little soundproofing; you could hear everything
Location: The location is great,but we were not willing to pay for another night there even for the great locationl.
We booked 2 nts, only stayed 1. No A/C, super stuffy room, incredibly tiny for a 4 person room w/kitchenette. Nowhere for 4 to sit & eat. Smelled of dog. nowhere was it mentioned that the breakfast was seasonal!
Comment from Hotel Management
14-Jul-2014 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write your review. We appreciated our guests’ feedback so we can continue to make improvements to our services and amenities. We hope you will give us another opportunity to welcome you back on your next visit and thank you again for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveller from seattle

Good location

Posted 07-Jul-2014
This hotel is old but the location is great. It is walking distance to most of the attractions.
Comment from Hotel Management
14-Jul-2014 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write your review. It’s wonderful to hear you enjoyed your stay with us – and our perfect location on the Inner Harbour. We look forward to welcoming you back on your next visit and thank you again for your comments.
Comment from Hotel Management
14-Jul-2014 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write your review. It’s wonderful to hear you enjoyed your stay with us – and our perfect location on the Inner Harbour walking distance to so much, as you mentioned. We look forward to welcoming you back on your next visit and thank you again for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mayne Island BC

Great location in inner harbour

Posted 07-Jul-2014
Pros: The location was fantastic.
Location: The inner harbour. Government and Douglas street for shopping. we also visited Fishermans Wharf.
We picked up our 3 teenage grandchildren from Ontario at the airport and spent a night at the Days Inn. The room was great, the location superb and the breakfast in the Swiftsure the next morning was substantial-it kept three growing teenagers going all day! We would definitely stay there again-grat value!
Comment from Hotel Management
15-Jul-2014 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write your review. It’s wonderful to hear you enjoyed your stay with us – and our perfect location on the Inner Harbour - and our fantastic onsite restaurant. We look forward to welcoming you back on your next visit and thank you again for your comments.
2 out of 5
by A verified traveller from Southern California

Somewhat dumpy, though well located

Posted 04-Jul-2014
The small room was a bit shabby, and there was an unexpected step up to the bathroom. No breakfast included in the summer season.
Comment from Hotel Management
14-Jul-2014 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write your review. We appreciated our guests’ feedback so we can continue to make improvements to our services and amenities. We hope you will give us another opportunity to welcome you back on your next visit and thank you again for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, WA

nice hotel closed to everything

Posted 29-Jun-2014
Pros: location, staff
Location: the hotel is closed to every thing.
good experience, warm, welcome staff . I cannot say more than this. This is a very good hotel with good staff
Comment from Hotel Management
14-Jul-2014 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write your review. It’s terrificl to hear you enjoyed your stay with us – and the great comments will be passed onto the staff. We look forward to welcoming you back on your next visit and thank you again for your comments.
2 out of 5
by John from Alberta

Do not stay here!

Posted 23-Jun-2014
Pros: Close to downtown so everything in walking distance.
Cons: wash the walls! clean the carpet, update the bathroom,
The hotel is very dated, and felt dirty and grimy. Small bathroom, w old tile - stains and grime on walls and door showing it had not been washed down as part of the daily cleaning. Room was very tight, small, small kitchenette behind door and had to side step the bed to get to the closet. Will not be coming back to this hotel.
Comment from Hotel Management
15-Jul-2014 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write your review. We appreciated our guests’ feedback so we can continue to make improvements to our services and amenities. We hope you will give us another opportunity to welcome you back on your next visit and thank you again for your comments.
4 out of 5
Recommended
for Everyone
by Jill from Seattle

Will definitely recommend to overs

Posted 20-Jun-2014
Pros: Clean, friendly, nice to be able to sit outside with a drink or eat or breakfast in the pleasant restaurant.
Cons: The calamari was poor from the bar. Did not have a nice view from our room although to be expected as we were only staying for one night.
Location: Great location. We came by clipper from the US so for our short stay it was perfect. Close to everything we needed downtown.
It was a three minute walk from the clipper depot to the hotel that has a perfect view of the beach/harbour and town. Reception staff allowed us to leave our luggage on arrival and after we checked out, so that we did not have to take it with us will the room was cleaned or before the clipper departed. Our room was spacious and clean. We enjoyed an afternoon drink on the terrace and later in the bar with friends before going to our room. The location of the restaurant and bar at the front of the hotel overlooking the sights was wonderful.
Comment from Hotel Management
14-Jul-2014 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write your review. It’s wonderful to hear you enjoyed your stay with us – and our perfect location on the Inner Harbour and right across from the US ferry docks. We look forward to welcoming you back on your next visit and thank you again for your comments.
4 out of 5
Recommended
for Everyone
by Marilyn from Colorado

Great hotel

Posted 19-Jun-2014
Pros: see above
Cons: Larger rooms if more than 2 of you.
Great hotel close to Shuttle to Vancouver, Ferry to Seattle and Downtown Victoria. Great view of harbor.
Comment from Hotel Management
14-Jul-2014 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write your review. It’s wonderful to hear you enjoyed your stay with us – and our ideal location on the Inner Harbour. We look forward to welcoming you back on your next visit and thank you again for your comments.