Ratings based on 766 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, AB

Nice hotel right downtown

Posted 16-Oct-2014
Staff were great, location is perfect for site seeing, for Marathon goers, the hotel couldn't have been placed any better. There's a great little Italian restaurant right across the road and a convenience store just down the pathway.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Great Location - walking distance to everything

Posted 15-Oct-2014
Pros: Easy walking to all attractions Check-out time was 12:00 (noon)
Cons: Room wasn't ready No fan in washroom Lighting was dim
Location: Close to Parliament Buildings, Inner Harbor, Empress Hotel, Fisherman's Wharf and not too far of a walk to downtown Victoria shops and restaurants etc
Everything was great except that the room was not ready at 3:00 check-in time. We had to wait 45 minutes until the room was ready. Granted, it was a busy holiday weekend and the hotel was full of athletes in town for a marathon the next day. The location was excellent. It's easy walking to the Inner Harbour, shopping, Fisherman's wharf along a very scenic path. I would recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Long Weekend Stay

Posted 14-Oct-2014
Pros: The location was ideal as we were participating in the local running race. We also picked it based on the hot tub and in house restaurant.
Cons: The bathroom was dated with pealing wall paper and poor ventilation. They ran out of towels in the pool area.
Location: Right downtown with everything close by.
We had a pleasant stay and the hotel staff were very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller

central location....clean

Posted 11-Oct-2014
Pros: location clean
Location: lotz to see and do. there is a ferry taxi that will take you near the empress hotel.
short walk to main tourist attractions. staff were nice and friendly room was clean. was not able to get a double when I booked on expedia but the front desk lady was accomodating and found a double bed room.
4 out of 5
Recommended
for Everyone
by A verified traveller from Langley B.C.

1 nights stay

Posted 11-Oct-2014
Pros: Comfortable and a good location near the water
Cons: It is all fine
Location: waterfront
I arrived late and only stayed for a sleep them left as I awoke, the rooms was nice and clean with a comfortable setting. I seen there was a nice indoor/outdoor swimming pool and if I had the time I would have used it, there were other things I would have taken advantage of if I had the time but had obligations
5 out of 5
Recommended
for Everyone
by A verified traveller from MB.

wonderful hotel!

Posted 10-Oct-2014
Pros: The balcony and the 2 chairs to sink into! We had a corner room so there were 2 windows-great!
Cons: the fridge needs a little "freezer"
Location: Location was great-close to the "everything" area. Walked around alot.
What a pleasant surprise! We got such a good price that we were not sure what to expect of the hotel. staff was more than helpful,parking was easily accessed and the room smelled great.
4 out of 5
Recommended
for Everyone
by A verified traveller from Portland OR

Nice hotel near the waterfront.

Posted 08-Oct-2014
Pros: Location
Cons: It's ok for the price.
Location: Location is good. It's a nice stroll down to the inner harbor restaurants, other hotels and close to the waterfront shops.There are restaurants near
The hotel was located in an area that is quiet and right on the water. It was also near the waterfront houseboats and eating facilities. There is a very nice Italian Restaurant across the street. The hotel restaurant is pricey but the food was good. The whale watching company is located in the lower lever which made it easy to go out for some whale watching. I stay in hotels over 200 nights a year so while there was nothing outstanding about this facility, it was clean enough and the service was very good. It's a medium priced hotel for the area and about a half mile walk from the inner harbor restaurants, hotels and easily accessible by the water taxi. The ferry dock is also half mile away walking. Very enjoyable experience. I'd stay there again
4 out of 5
Recommended
for Everyone
by A verified traveller

Mostly great.

Posted 06-Oct-2014
Pros: location, very quiet
Cons: Room could be made up earlier in the day
Location: Very convenient. Took the water taxi downtown when we were tired of walking everywhere.
Great location, quiet room. Bed a little too hard. Staff wonderful. Blue Crab had a great view - the food was so-so.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great lace to stay.

Posted 04-Oct-2014
Pros: I found this hotel to be located near a surprisingly large number of local restaurants in the residential area, a lot were converted houses, good food
Cons: I was surprised to find out I had to make reservations for the hotel restaurant, even for lunch. They did provide us the full menu in the bar though.
Location: The water taxi right out on the hotel dock, fisherman's wharf was a 2 minute walk away, free shuttle downtown and back, museums in a 10 minute walk.
We had a very nice room, with excellent service from the staff. They were all very helpful, and when I mentioned I was interested in visiting some of the local wineries, one young man at the front desk went out of his way to make sure I had all the information necessary to find my way to them. He also checked to see if they were open for tastings when I mentioned which ones I hoped to go to, just so I wouldn't waste my time.
5 out of 5
Recommended
for Everyone
by A verified traveller from S

Great harbour views

Posted 29-Sep-2014
Excellent views, fantastic restaurant and super staff! Location is great!