Ratings based on 726 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Vacationer

Posted 18-May-2015
Pros: Most of all the location
Cons: The room air conditioner system.It is "loud".
The hotel is very accessible to nearby points of interest.Walking distance to restaurants,parliament and museums.We took the room with a suite and it is very comfortable for the four of us .
4 out of 5
by A verified travellerfrom issaquah

Nice hotel

Posted 13-May-2015
Our room had great views of the inner harbor. Hotel is easy walking distance to the sites within Victoria. Hotel staff was excellent.
Comment from Hotel Management
17-May-2015 by Marion Ann , Hotel Management
Thank you tom h for your review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. The reviews we receive from our guests are extremely valuable and sincerely appreciated. Thank you again and we look forward to seeing you soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-May-2015
位置,价钱,服务都不错!离海边很近,逛城里也方便,酒店附近出门右转到大街再右转过个小街口上有家西餐厅不错!本地的啤酒尤其值得尝尝。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom vancouver

Great location

Posted 27-Apr-2015
Have stayed here a few times as location great, staff nice and rooms good - like pool too. Wish parking wasn't extra but know that's typical for a downtown location.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton

Close and comfortable

Posted 20-Apr-2015
Pros: Excellent value for the money.
Well located. Suites were clean comfortable and well appointed. Lobby and restaurant were beautiful. Restaurant has fabulous view. Staff was friendly and capable and not at all arrogant. We looked a bit shabby when we arrived and were treated like kings. Hide a bed was reported to be quite comfortable but I didn't test it personally. Hard to find anything to complain about.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle

Great Location

Posted 12-Apr-2015
Pros: Clean, quiet king suite w/separate bedroom. Good restaurant with an 18th floor view of the city.
Located close to the Inner Harbour and downtown shops and restaurants.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom vancover b.c

Nice and clean close to the beach

Posted 07-Apr-2015
It was very good memory for my kids to visit Sach the nice hotel
Comment from Hotel Management
12-Apr-2015 by Marion Ann, Hotel Management
Thank you for choosing the Chateau Victoria Hotel and Suites and for kind review - it's always nice to hear about our guests experiences. Thank you again for your feedback and we look forward to welcoming you back to Victoria!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Apr-2015
Cons: Check in very busy. Parking tight
Liked location close to downtown Liked vista bar and music Bed extremely comfortable
Comment from Hotel Management
12-Apr-2015 by Marion Ann, Hotel Management
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We are looking forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Squamish, BC

Great Staff! Great Location! Great Views!

Posted 06-Apr-2015
Pros: Loved the views and the free shuttle service.
Cons: The bed sheets were wrinkly and the room smelled bad.
Location: Great location!
We stayed for one night in a suite on the 15th floor. The view was AMAZING! Especially from the restaurant up top. Staff were super friendly and helpful. The room was a good size and pretty clean. There was a separate room with a couch and TV, but it smelled quite bad so we didn't use it. Make sure to take advantage of the great complimentary shuttle service that will take you anywhere in downtown Victoria. The driver was super friendly too. The location is perfect, all the great activities are in walking distance.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver BC

Good hotel right in downtown Victoria.

Posted 05-Apr-2015
Pros: I loved the location and friendly staff, and also the excellent and beautiful restaurant on the top floor, with classy live entertainment
Cons: Bathroom fixtures were a little bit old and cranky.
Location: The hotel is right near the Empress Hotel and the waterfront area, just off Douglas Street, close to banks, shops, restaurants, buses, and services
This is an older hotel, but mostly well maintained, and the people who work there are super-friendly and helpful. The location is great for doing tourist things in Victoria, and the price is good value for money in a very popular area.